Great bank. Very personal. I have been banking here for 13 years. No robotic answer machines. They…read moreanswer and they help you with any concerns. I will never leave that's for sure. Everyone knows you by name. They are very personal. Thank drew. Collin. Ross. Y'all are great.

From the owner: At Home Bank, you'll find a personal banking atmosphere and bankers and lenders who take the time…read moreto understand your financial needs and goals. We help businesses and families succeed with a complete line of checking and savings accounts, consumer loans, mortgage loans and business loans. Find out why more and more people are coming home, to Home Bank.

Brilliant so much better than Chase amazing very polite cashiers who are totally knowledgeable and…read moreare there to help you?

My last 2 interactions at the bank were handled very expertly and it deserves a note. 1st over a…read moreyear ago Bradley helped explain a thoroughly unsatisfactory outcome of a problem I had - that had nothing to do with the bank. He was understanding and knowledgeable and helped me to feel listened to and understood. THATS why I chose to return to this branch when I had another issue that required a bit of hand holding. SHOUT OUT to Ariane branch ambassador who came through for me. She advocated for me by explaining my problem to the bank in bank language and very satisfactorily helped resolve my issue with her patience and tenacity. She was assuring and I felt confident that my issue was resolved and the process of reconciliation was expertly explained. ARIANE is truly was an ambassador and I greatly appreciate her help.

Tardy and cumbersome information for transition to OPFCU. Not responsive to customers. Would rate…read morethis org a Zero but not allowable here. Pathetic. Will depart at earliest possibility.

From the owner: OnPath Federal Credit Union makes banking simple and powerful. From checking and savings to credit…read morecards, loans, mortgages, investments, and digital tools -- we've got everything you need to reach your financial goals. Ready to take the next step? Visit your nearest branch today and start building your future!

4/1/21 - 5 employees not wearing masks despite the demands posted for customers on the entrance…read moredoors. Masks indoors for banks are still required by La. State Mandate. Obey your own rules. I came into the lobby today to close my checking account. No more fees for me! I'll use my federal credit union instead.

Found one of their customer's credit cards and attempted to call to notify Regions that I had it…read more Called the phone number on the back of the card. Called the phone number listed on the internet. After being hung up on 8 times by their various phone systems, I finally gave up. I wouldn't deal with this bank because if I lost my card I wouldn't want someone who found it and wanted to do the right thing to be treated this way. I guess this falls under the category of "no good deed goes unpunished". The only reason I gave them one star is because that is as low as I could rate them.

I work for a small business nearby, and with my boss out of town and low on small bills I needed to…read moremake change QUICKLY this morning. Regions is right down the road and I was hoping for a sympathetic human being to help me break a $20. Instead, as soon as I said I needed to break the bill and stated I was not a customer, the teller's smile disappeared and before I could explain my situation, was told she couldn't help me. This occurred around 10:30 AM on a Wednesday morning. I did not catch the teller's name. I realize it is sometimes against policy to cater to non customers, but on the other side of that - I have visited banks that I or the associated business does not use for their banking, but have still been helpful in a stressful situation. Capital One and Whitney (Hancock) Banks have both helped me out when I worked for other organizations. I have switched banks (I am now a Capital One customer) because of their continuously high standard of customer service. I have also witnessed people switching from Regions banks because of these types of experiences. So thank you, Regions, for being consistently bureaucratic and unsympathetic. I will forever recommend Capital One to anyone I meet with a Regions account.

Have banked with them since the 80's. Never had a problem and they were always courteous and…read morehelpful when assisting me. I do wish the drive thru would reopen on Saturdays!

I don't actually bank here. I just use the ATM because it's the closest one to my house. Let's…read moresee...this ATM is all you could every want out of an ATM and more. It has never failed me or been out of money. It disperses your cash like nobody's business and has you on your way. All for the low cost of only $3. What a deal!

Great bank! Excellent staff at each branch and many people there have been with the bank for a…read morelifetime which says a lot for loyalty.

I've always heard that if you go with a local bank, you'll end up with better service. Metairie…read moreBank does just that and does it very well. So well that I am considering moving all of my business to this bank. That's right, Metairie is not my main bank, but a few months ago, I had the pleasure of visiting with one of their bankers. I will spare you the boring details, but will describe in detail the service. First off the banker knew my mother. Sure she didn't know her well enough to not ask for ID, but apparently most of the drive through workers did. We sat down and conducted our business, but it felt as if we were dealing with a friend instead of a banker. She truly made us feel welcome despite the business being relatively minor as far as the bank was concerned. I've never received that level of service from my own bank. If you need a bank and want personal service the way banking used to be, I encourage you to check out Metairie bank.