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    Chase Bank

    2.1 (64 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Chase Bank

    Personal banking

    Chase Bank Photos

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    Literally the worst !! Every time i go in they always only have like 1-2 tellers! The line is always super long and yet they have a greeter greeting everyone when they should have them on a computer assisting customers! They have 6 windows and yet only use 2! The last 2 windows are even blocked by an atm which proves even more that are consistently under staffed ! I hate this bank. Go to Wells Fargo down the street! So much better. Not to mention some stupid rule on not being able to deposit money into someone else acct. How bizzare is that that I'm unable to deposit money into someone's acct? Its not like I'm trying to take money but rather give money to someone! Again another reason why chase is a horrible establishment. Do not bank with this institution. Wells Fargo, b of a and even my credit union are soo much better !

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    2 years ago

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    15 years ago

    Friendly staff! Very convenient location in the Powell Street Plaza.

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    8 years ago

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    Page 1 of 2

    Ask the Community - Chase Bank

    Review Highlights - Chase Bank

    I've always been content with the service at this chase branch, but today I left extremely pleased.

    Mentioned in 4 reviews

    Read more highlights

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    Wells Fargo Bank - Across from Ici ice cream

    Wells Fargo Bank

    (46 reviews)

    Elmwood

    I am no longer a customer of WFB due to their unethical business practices and have been a victim…read moreof same recently. I got a letter from them saying that they had signed me up for Identity Theft Protection product that I never signed up for - got two letters so they signed me up for this twice and they are going to reimburse me for the costs of this. I was supposed to receive the payments in January 2024 but have not yet and when I call to follow up the payments are still pending. So they cannot even make restitution in a timely manner. I am glad I switched from this bank. I am usually a very low key customer and had banked with them for years but this signing people up for products that they do not want is totally unethical and a really poor business practice. It is dishonest. About this branch though - I alway got good service here and the people are really nice so I will add stars for that. The tellers here are really nice. I am adding a star for the people who work in this branch.

    I was profiled and discriminated against at this bank branch. I was written a personal check to…read moredeposit as work for hire, and after being inappropriately asked "what did you do for all this money?!" I respectfully replied "I don't need to disclose that information" and added "do you also ask white businessmen what they do for money when they bring in a big check?" They then told me "make sure you know what to do with this money, don't spend it all before it clears because you'll be responsible for that should this be fraud." They also asked me 3 times if I knew who wrote me the check, AFTER I disclosed that the person who wrote the check contacted his bank ahead of time to clear and approve this check number AND dollar amount. THE DISRESPECT HERE. WOW. Unfortunately they then lied to my face, told me I could deposit the check and gave me the dates when the funds would clear into my account. I thought everything was alright because I walked away with a receipt in hand, all to then be chased down on the street being told "you have to come back so we can contact the senders bank" .... But they already processed my check officially! I sat for 20-30 more minutes all for them to tell me "we made a decision as a bank that we cannot deposit this check after" .... Which was a load of crap. I've banked with Wells Fargo for over 20 years, and they just lost a customer. They will be receiving an official complaint as I'm filing a discrimination claim. This kind of treatment and judgement is unacceptable.

    Chase Bank - banks - Updated May 2026

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