I had the service installed Friday. The system is easy to navigate. There's a helpful video to…read moreguide you in setting this up. All the channels I like are there and things are grouped together. The only problem I see is the system will not keep running. I've spent a lot of my weekend watching a blue circle go around and around. It's not nearly as entertaining as the ballgames I've been trying to watch. I'm hoping this is a short term problem.

Worst ever! Requested a modem switch out because the problem I am having started when new modem…read morewas installed. CS acted like it was their personal equipment and would not do it. Price is outrageous and treatment of customers is just wrong. Wonder what service they have. Searching for another provider

Leeann or whatever her name is, extremely rude, they do NOT care about your time and will have you…read morewait for over an hour to not even help.

Every Single Time WITHOUT fail you will be waiting at least 30 minutes for anyone to help you with…read moreanything at all & everyone is extremely rude. The little short hispanic girl with the glasses and short brown curly hair is the rudest of them all, and I believe she is supposed to be a manager. After waiting upwards of 30 minutes to RETURN A WIFI GATEWAY, NOTHING ELSE, I am about to just leave and bite the bullet on them charging me for it.

We use them as well as tell every one about their company. I wouldn't be able to run my business as…read moreefficiently as i do if i didn't have them. Thank you LOOP for being the best in the business!!

From the owner: Loop Communications' core focus is to provide hosted business phone systems (VoIP) to small…read moreand mid-sized companies. No contracts. No maintenance fees. No set up costs. We operate under the principal that if we provide exceptional customer service, we do not have to lock our customers into contracts. Loop Communications has been recognized as a Top Telecommunications Company by the Charlotte Business Journal and has an A+ rating from the Better Business Bureau.