I've used this cleaner for years and have loved them. I took in two items last week for cleaning…read moreand pressing. I showed the girl spots that were on the dress so they could try to get them out. I had a pantsuit that I wanted cleaned and pressed. I also told her I needed it hemmed. As I was doing this, the tailor came out and I showed him the hem. The girl began talking to him and he to her. I thought maybe she was explaining what I wanted because he didnt seem to speak English. They just talked and talked to each other and I left my items because at this point I wasn't sure they were even talking about my stuff. When I picked these up the dress spots were just as prominent as when I left it. The pants were not hemmed. Time to find a new dry cleaner. VERY unhappy

I specifically called a few days before going because I read that this location had good reviews…read more The man who answered the phone educated me on the difference between hand ironing and wet pressing my clothing items. I told him what type of items I needed services on. He told me the prices and why it was better to ask for wet press. Wet pressing requires the clothes to be washed and iron and it's 3.95 versus the 11 plus dollars an item to hand iron each item. When I finally get to bring my clothes to this dry cleaner, I instruct the girl exactly as the gentleman told me and an older woman with blonde hair comes up behind her. This blonde woman, under her breath, instructs the girl taking my clothes to charge the items as hand press which means hand iron all my clothes. This is not what I requested. So, then I asked the girl what did she just tell you to do under her breath? Hand press right? She said yes, and I said ok, give me all my items back. It felt like the blonde woman was trying to take me for an ignorant customer and not someone who previously inquired about the services. Not cool. Do not recommend.

Great pricing and quality alterations!! Highly recommend this place. I brought in two dresses to be…read morealtered and both came out amazing. I will be coming back!!!

Silky pants were hemmed perfectly. Very reasonably priced. This was the second time I used Family…read moreBusiness & it is definitely my go to place for any alterations. Thank you.

Highly recommend! She is affordable, fast and does a great job on all of my alterations.read more

I dropped off sports bra that needed strap sewn on. Paid for it and stated I would be back in a…read morecouple of days. Went to pick up 1 month later and she told me someone already came to pickup. She stated they used my name except no one knew I took that bra in for alteration. I was actually on the way to give her another job but have determined I will never use her again for fear I may not ever see it again!!!

She's great and reasonable. Always accommodating to my needs. Lady min emergency and she always…read morecomes through

Absolutely OUTSTANDING work. I had an off the rack suit I wanted to wear to a convention. Should…read morehave expected one of the best to be busy. I asked if I could have it by the end of the week. Said they'd try, then called me Thursday and told me to come get the suit. When I tried it on, it felt like it was custom made for me. I will not be going anywhere else and will not ask them to rush again. OUTSTANDING.

I seldom complain. However, I brought a coat in to be altered before Christmas 2025. Told…read moreClaudette it wasn't a rush so she could do it after the New Year, knowing how busy it can be for her over the holidays. Long story short, I called many times to get an update and being told they'd call me right back. Never got 5 calls returned. So today I went in and picked it up - she never even started it! FIVE months she strung me along. To say that I am disappointed is an understatement. Trust is important in business, and she lied to me for over 5 months.

Ching was very accommodating. She did a great job on shortening my pants. Would definitely…read morerecommend her for all your alterations needs.

She did a good job but took 2 weeks to hem a pair of pants. If you're not in a hurry, I recommend…read moreher

To begin my story: I had a zipper repair needed for a pair of ski pants and wanted to add a zipper…read moreto the obvious front of a pair of male ski bibs. Both pants were made perfect with a stitch by Charolette!! The ski bibs were completely redesigned with the addition of the front zipper and to look at them you would never think they were made without it. The pants we also made to be perfect. Charolette is AMAZING!! We would never think of going anywhere else to have repairs or alterations!! "Thank you" is not enough gratitude for the amazing job that Charolette did!!

They are AMAZING! Such wonderful, pleasant ladies and high quality work. I brought 2 heavily beaded…read moreSherri Hill dresses to them for my bachelorette/ wedding and everything was fit to my body and re-beaded seamlessly. They truly care about the work and clients. ...Cannot recommend this tailor enough!

could not do alterations on site false advertisement…read more sent out to others two to three weeks maybe

I have started using Tide Cleaners after the dry cleaner we used in Gateway seems not to have…read moreconvenient hours . It seems before work or after work they were always closed so I switched to Tide. It's convenient to work and the service is great and they even do alterations. At 5"4 my jeans are always long so it's nice to have a place to get them altered . I appreciate the great customer service, great pricing and even hours on Saturday and Sundays....Got no complaints....