The employee at Woodforest bank inside Walmart in Plano ( Central Expy/ Spring Creek Parkway) was…read morevery helpful and professional. Her name was Munira.

Excellent people working there real good customer service real good experience employeesread more

I called ahead of time to ask whether a banker could assist with a wire transfer and they told me…read morejust come on in. I show up at 12:10PM and was told someone was available and could assist me within minutes. I saw four different bankers pass by me, all telling me "Someone will be with me". The manager came up and told me a specific banker would assist me once she came out of a room to assist. That person never came out. 20 minutes had past, and I had no clue when I would receive help. I understand I walked in during lunch, but if you cant give me a straight answer on when I can expect service, then thats piss poor communication. I asked several times if I should have set an appointment, but was told I shouldn't have to do that. Dont bother coming here if it involves inside interaction.

Walked in my lunch time at 12:35pm to take care of my checking account, took a seat and signed in…read more Now it is 12:50pm even known there is people here no one has come and asked can I help you and there is another person waiting next to me. At 12:51pm a bank employee comes and asked us what brought us in today so I told the employee. At 1pm I decide to walk out and call the 800 number instead which I should of done the first time. Never again!!!!!!

Evan went above and beyond to help me out. He made sure that I was taken care of and we were able…read moreto get my fingerprinting done quickly. I appreciate his professionalism, as well as that of his team.

4/07/25: I had a terrible experience at the AAA location in Garland, Texas. I received a letter…read morefrom my mortgage company which stated that they paid the renewal premium on my AAA homeowners policy that I had canceled after 9 years effective 3/25/25. I stopped by the office and was speaking with Chris Anderson about it, since I have known him since 2011, and he's always been helpful and friendly. He was looking into it on his monitor and trying to figure it out. I was standing at the counter. Out of no where, Evan Smith walked over and stood behind Chris. He did not greet me, nor acknowledge me. Evan started asking me several questions, and before I could answer, he would ask me additional questions. I did not take well to his tone, and told him that I had been a AAA member for over 20 years. He stated that had nothing to do with anything. I told Evan that I did not know him, did not ask for him, and didn't know why he interjected himself in the situation. Evan decided to talk to Chris about my concern while in front of me, and Chris was put in the uncomfortable position to relay Evan's opinion to me, although I was standing right there, and heard the whole conversation. It's extremely disappointing to see someone like Evan Smith, a Branch Business Manager (according to his business card) working at AAA, who is very unprofessional, clearly dislikes his job, and is definitely not suited for a customer facing environment. This kind of service damages AAA's reputation, and upper management should seriously reconsider keeping employees like this. I submitted an online inquiry about my homeowners policy and received a personalized response in three days. I also submitted a complaint form to AAA regarding my unfortunate experience with Evan, and received an apology from the company.

I had no idea we had a currency exchange so close to home! We needed Euros for a recent trip and…read morethis was an easy stop on our to-do list. Only issue was there was a long line and not enough employees. Minor inconvenience so we highly recommend.

Unbelievable rip-off from this location today. My wife was handling it while I was shopping so she…read morewent through with the deal, but it was criminal. Current market exchange rate for US dollar to Indian Rupee is approximately 83 rupees per U.S. Dollar. We had 50K rupees to exchange, so that would be about $600 at the standard rate. I figured the exchange would take a small percentage--I assumed 10% at most--so we'd get $540. They gave her $362. This can't be legal.

I have banked with Guaranty for many years, I have never had an issue. When I needed to close a CD…read moreout and was unable to do so in person due to my mom being very ill they worked around my schedule and made things happen. My husband and I love the hassle free service we get from them in Royse City (we are a small town Caddo family) I can call or walk in and still get that hometown feeling. 100% recommend them!

DO NOT USE THIS BANK, I repeat, DO NOT USE THIS BANK!! We have documented proof they were taking…read moreour extra principle payments over 5 years and applying them to interest only. On one loan it was to the tune of $4900. not to mention how it would affect all payments following them had they applied it correctly. Then we had multiple reversals on payments and in one instance, they took a $1000 payment and reversed it off the loan, held it at an undisclosed location and re-applied it after 2 months. Who does that? They failed to draft our backhoe loan 2 months and reported it to our credit when they are the ones responsible. Then, they did not honor our rate lock we had agreed to and had signed paperwork from the VP. And then they doubled it at closing ; pricing us out of our new home. Oh, and we can't forget it took them 11 months to refi a loan from 7% to 4% interest. That took another $10,500 out of our pocket and put into theirs. And lastly, refusing to accept our mortgage payments and then saying we were late. They have forced us into bankruptcy to save the house, because THEY won't accept our payments. And that just scratches the surface. IF YOU HAVE A LOAN WITH THEM, Ask them for a printout. NOT THE ONLINE printout. It's not as accurate. Took us 5 months to get an official printout from them. Go line by line and look especially at interest only and reversal transactions. They may have stolen money from you as well.

I visited this location twice and was not offered any cash. I went after work and arrived about 20…read moreminutes before closing. The first day I was given a list of things I needed to verify my income so I returned the next day and was told I needed my bank information which provided the day before and was asked to come back the next day with copies of paystubs which I printed out in the store then I was told I had to have a copy of my bank statement with my name appearing which I printed in store, then the list kept getting longer which I manually logged into my work account remotely and showed the lady the things she asked for then she kept calling her manager and each time I was asked to present something else. I got frustrated and said I would go elsewhere.

This place is amazing!! When I needed a little help until my next check I stopped by just to…read moreinquire about a payday loan. I was greeted immediately by Brenda and answer a few quick questions for her and she had me approved for more than I needed. Danyelle was great at explaining all the details and tips about making payments. These two ladies are experts at their craft and knowledgeable in everything that the cash store has to offer. If you are in need of some quick cash I highly suggest and recommend you stop by and see them!