I'm a longtime customer of Toronto Dominion Bank, then TD Bank, and now TD Canada Trust…read more Having 24/7 access to a Green Machine is key to my continuing happiness as a client of this bank. With COVID-19 measures in effect, many businesses have gone cashless and defaulted to credit or debit cards even for small purchases. I seem to venture into businesses that will offer discounts for cash payment. Um!

Do not exchange for US dollars here…read more The exchange rate on that day was 1.363 according to Bank of Canda, and TD Canada quoted me 1.4075, which means they gave me a really terrible exchange rate. Even though they claim to have no fee, after calculation, I noticed I paid 3.26% extra in currency exchange fee. Why rip off your customers on these simple services, when you're already making billions on mortgage interest and other fees?

They are kind folks. They did my return on time fair pricing on time. Always able to pick my calls…read more Arezo and Harmeet were upfront and trustworthy. They even told me things outside accounting like apply for BMO e plan as the promotion for no fees will expire on March 2026. I would recommend them. They are certainly good people to have in your circle of finance. I don't have any photos to add unfortunately.

Proactive, honest and upfront…read more No nonsense - fast, they know their work. I was referred from a dr within my practice - had my taxes done in a fashionable manner. would appoint them.

RBC Royal Bank has good customer service that it is easy to make it your primary bank. They listen…read moreto my needs and they never did any hard selling to me for their services. For that reason, I felt more comfortable that they are genuinely interested in client relationship. It is a good business strategy because by building relationship and showing concern to answering my needs, I felt comfortable in using their other products like credit cards, home, auto and travel insurance. Another thing that I like about this location is that the lines are never long. Parking is free at the basement but don't forget to inform the teller.

Everybody in this branch is helpful and some go the extra mile trying to make your banking…read moreexperience a positive one, however I can't stop wondering how the RBC management would have a manager like the current one, she thinks she is maybe the queen of England​ or something like that, I would call her Mis. no no, she is completely​ unable to provide any solution that doesn't​ include a no, complete​t lack of customer care or relationships which is very bad for some customers since this is a very multicultural are, please do the right thing retraining her on how to treat the public or take it into a windowless office at headquarters where we are spared from dealing with her, we are three customers who happened to know each other and unfortunately sharing the same experience

The staff at this location are extremely helpful and friendly, The rates are very reasonable…read more They have been a blessing at times that I had huge cat bills!! Thank you Cash Money!!

I went to cash money for a speedy line of credit from the Jones and Danforth location in Toronto…read more My credit was checked and was turned down, even though I have good credit. I received a call from Brittany the next day and she said that I had been approved! She had taken the time to reenter my application as I told her I had good credit. She put the refused application down to a "computer glitch". Thank you for caring Brittany!

Once in awhile I still get a cheque and need to deposit it at a local bank machine so I decided to…read moredrop into a new TD Canada Trust branch just south of Hwy 401 at on Victoria Park Ave at Ellesmere Rd. This is a real nice corner branch even though it doesn't have a drive thru banking service. There's a sitting area in front of the main entrance, parking for bicycles, and plenty of spaces for vehicle parking. Four Green Machines inside the branch can be accessed 24-7. For whatever reason, I was unable to deposit the cheque because the Green Machine kept rejecting the cheque scan/recognition. Plan B was to line up and make a Customer Representative counter transaction. This experience was very quick, efficient, friendly and courteous. Excellent! The decor was very pleasing and modern.

The service at this branch is downright awful. Several of the people at the counters should go for…read moremore training, or at the very least try to be more likable. This is especially true of the business counter. Basic, run-of-the-mill things like opening an LOC or a registered account becomes an epic exercise in frustration, requiring frequent calls or visits to the bank to fix mistakes. I only use this branch in emergencies now, even though it's the one closest to me. I prefer to drive a bit further to another branch to spare myself the hassle.