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Services - Charles A Nickou

Cavity treatment

Crown installation

Crown cleaning

3 More Services

Dental exams

Teeth cleaning

Tooth filling replacement or repair

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11 years ago

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2 years ago

Great experience. Everyone is kind and extremely attentive. I am so happy to be a patient

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18 years ago

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13 years ago

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11 years ago

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12 years ago

Great dentist for our whole family. Recommended by a neighbour when we moved to Newburyport.

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Review Highlights - Charles A Nickou

Lisa worked very well with me to figure out what my insurance would cover and tell me how much i would have to pay out of pocket.

Mentioned in 2 reviews

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Paul Mathew, DDS - Artisan Dentistry - Paul Mathew, DDS. Learn more about Dr. Mathew here: drpaulmathew.com/meet-the-team/dr-paul-mathew-d-d-s

Paul Mathew, DDS - Artisan Dentistry

4.4(7 reviews)
1.4 km

I've had the absolute pleasure of completing a total dental restoration project in the care of the…read morewonderful Dr. Paul Mathew and his incredible team at Artisan Dentistry. I don't even know where to begin, but let me tell you--I hadn't pursued dental care since my late teens (I'm now in my mid-50s) due to a crippling dental fear that made me endure pain rather than visit a provider. At my wit's end, I searched for a dental office that could accommodate my phobia. I happened upon Artisan Dentistry and booked my consultation. I was visibly shaking and dizzy (literally!) with fear as I made my way to his practice and chair. (The office is beautifully and calmly decorated, and his staff is wonderfully trained to deal with us "chickens.") Dr. Mathew immediately greeted me warmly and asked me to talk about myself and my history. He has wonderful bedside manner and is quite gregarious--he genuinely enjoys a good chat. We just talked for about half an hour to an hour, and together we decided to take some careful steps forward. I asked about full sedation, and he was completely open to it and any options I wanted to pursue. I could call the shots at any time and switch sedation plans. He gently suggested that I start with a few teeth cleaning sessions using topical anesthetics and Novocain as needed, guaranteeing that I wouldn't feel anything. I went in for my cleanings, and it was exactly as he described--I didn't feel a thing! Here was the turning point: I asked him point-blank, "So I had some Novocain during my cleanings--is that what you would use if we didn't do sedation dentistry?" "Yes," he said, "the same type of pain management for each part of your mouth that I work on." I said, "You know what? Let's try it." That decision changed everything! For all the massive work that was done, I wasn't sedated in any way! Let me tell you, I've had major work done, and his priority was always pain management. Dr. Mathew literally changed my life by showing me "here is what a medical professional can be." Since being under his care, I no longer fear having minor medical procedures done in other doctors' offices. It turns out my epic teeth issues were only symptoms of the real problem: my fear of dentists (and medical professionals), the perceived loss of control, and procedures that were unknown to me. Yes, Dr. Mathew is at the top of his technical dental game--this is obvious (he loves to talk about the many seminars and practicals he still attends and the new things he's learned)--but for me? His ability to help people like me overcome life-long fear-based obstacles. He removed (extracted, lol?) my fundamental fear. I can't say it any clearer than that. He has done nothing short of changing my life. Oh, and as for my new dental work? The best compliment I get is how nice my teeth look and that I must be hawkish about brushing. They look completely natural, which has changed my face and definitely my smile. And as for being hawkish about brushing? Ha--well, I am now! Thank you, Dr. Mathew and Jaime. You have a friend for life. With all my love and gratitude--CK

If you are a self-paying new patient in pain and in need of extensive, actual MEDICAL expertise,…read moreyou will not find it here. Support staff are excellent, and do their very best under an uncooperative, uncaring, "too busy" DDS

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Paul Mathew, DDS - Artisan Dentistry - Dr. Paul Mathew and the artisan team. Learn more about the team here: drpaulmathew.com/meet-the-team

Dr. Paul Mathew and the artisan team. Learn more about the team here: drpaulmathew.com/meet-the-team

Paul Mathew, DDS - Artisan Dentistry - Our concern is only you, your health, your dental care, your comfort and your satisfaction.

Our concern is only you, your health, your dental care, your comfort and your satisfaction.

Paul Mathew, DDS - Artisan Dentistry - Dr. Paul Mathew DDS

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Dr. Paul Mathew DDS

Charles A Nickou - generaldentistry - Updated May 2026

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