"I moved to Ariza in June, and my past four months living here have been exceptional…read more Rosy at the leasing office is always available to help with any request or issue, and most importantly, she always goes above and beyond to find a solution. Ariza is a wonderful place to live -- it offers convenient parking, great facilities, and an amazing team that truly cares about its residents."

Ariza is a gated community in Temple with on site security at night. I moved here 2yrs ago and just…read morerenewed my lease.The office staff is professional, polite, easy to communicate with, and ready to address any concerns or questions at a moments notice. The gentlemen who oversee the property, the needs inside your home, and the pool area are equally professional and quick to respond. The residents have become friends and my dog loves the dog park here! I would highly recommend stopping by to see this beautiful community.

made the request for a stove/burner that wouldn't turn on or heat properly…read more fixed in less than 24 hours. can't ask for more timeliness and professionalism.

The staff is by far phenomena!! The maintenance crew are very prompt, they were able to access the…read moreproblem and find the solution.

Military Members: Avoid Hilltop Apartment Homes in Temple, TX…read moreIf you're in the military and considering off-post housing near Fort Hood, I strongly advise against moving to Hilltop Apartment Homes in Temple. Based on firsthand experiences, this property should be placed on Fort Hood's restricted (blacklist) housing list. I will personally be filing a formal complaint with the Fort Hood Housing Services Office (HSO) due to the ongoing mismanagement and disregard for tenants--especially those serving in the military. If you want to verify whether a property is blacklisted by Fort Hood, contact the Fort Hood HSO at: * (254) 287-4212 * (254) 287-3704 * DSN: 312-737-4899 Issues Reported Over the Past 3.5 Years: * Neglected Maintenance: From April to August 2024, one military resident's apartment had no air conditioning. Despite multiple maintenance requests, the leasing office offered only excuses and no resolution. When the resident requested early lease termination, they were denied and received no rent reduction, even during the extreme Texas summer heat. * Lack of Accountability: After contacting a Texas State Representative, the tenant was told that renters have very limited protections against apartment complexes like this. This is unacceptable--especially for service members. * Unhygienic Conditions: Dog waste is prevalent throughout the complex. Many residents do not clean up after their pets, and the management does little to maintain the property grounds. * Safety Concerns: There was a recent drive-by shooting at the complex. Additionally, there's a persistent smell of marijuana throughout the property, even around mailboxes, creating an unwelcoming and unprofessional environment. * Unstable Utilities: During a recent visit to help my son--a soldier--move out, the apartment lost electricity and air conditioning for three days due to a circuit breaker issue. This occurred in the middle of summer and remains unresolved as of our departure. * Disrespectful and Retaliatory Staff Behavior: After I reported the power outage to the front office and inquired whether the complex was on Fort Hood's blacklist, I was hit with a $100 fine for being "rude." My comments were direct but respectful, and I made it clear that I intended to report their practices. * Misleading Online Presence: The apartment's official website only displays 4- and 5-star reviews. However, Google reviews tell the real story, with mostly 1- and 2-star ratings. It appears the management selectively removes negative feedback from their own platforms, which is deceptive. As a 23-year Army veteran, I've seen my share of substandard housing--but this complex ranks among the worst. I will be submitting a formal complaint to the Fort Hood HSO. To all service members and their families: do your research and protect yourselves. You deserve safe, respectful, and functional housing. Hilltop Apartment Homes is not it.

This place is poorly managed, has staff that couldn't care less about you, will actually spy on you…read moreand your neighbors, and does a terrible job maintaining their apartments and amenities. You do NOT want to live here! There is trash everywhere, wild animals in the walls, peoples dogs poop everywhere and dont clean it up, the pool is closed half the time and the residents seem to be the only ones who clean it, the facilities such as the pool and its restroom are absolutely disgustingly filthy, they never repair anything even after reported multiple times and waiting a year, the apartments air conditioning stops working if you try to keep the temp below 75, depending on the time of day you may or may not have access to hot water long enough to shower, bathroom fixtures in the apartments are covered in rust and calcium to the point of breaking from corrosion....the list goes on and on. You'd have to be pretty desperate to live here and had I known all this before moving in I wouldn't have. There are places that are better for similar or lower rent. This place is about as bad as an apartment complex can get without being shutdown by city officials.

Been a loyal resident for 2 years. I kept my apartment very clean. Had a couple of bleach spots…read moreprior to moving. They charged my $1000. Carpet should be replaced by health and safety guidelines. Especially during this pandemic. Meal worms infestation. Loud noice all night. Like a college dorm.

Very good apartments with top rated management and maintenance folks. I've lived in these apartment…read moretwice now. First time 1998 to 2008 and 2018 through 2019. I'd still be there if we hadn't bought a home. The apartments and grounds are maintained extremely well, clean and quite making it a comfortable home. I can't say enough good things about the management staff except they are top notch and look after their residences. Hated to move.

Absolutely love these apartments. No complaints! Besides maybe one day it would be nice to have all…read morehardwood floors than carpet:( But what makes my time here so much more pleasant is Tami! She is amazing! Best property manager ever

I feel safe living here, and so far like the mix of people who're living here. Lots of families and…read moreyoung professionals. Definitely a welcome housing option for Belton!

by far worst place I have ever stayed !! Barely ever any hot water, my ceiling has been peeling off…read moreof my living room for the entirety of my lease and nobody has done anything about it. It is normal to see a mouse running around the place. Not to mention when I first moved in, I was told that there were no bugs/roaches and the pest control they had coming out was strictly preventive. I saw roaches on my first day moving in These people just want your money they don't care about much else.

Anita and Amanda are great! Made us feel welcome and very helpful to our transition from moving…read morefrom out of state. Apartment was clean. Love the location. Any questions were answered. Couple of minor things were taken care of right away. Looking forward to being here. Thank you.

Amazing staff, amenities and the floor plans are just perfect! Thank you for such a wonderful tour.read more

Do not live here!! Poor quality apartments run by incompetent staff. This is the first negative…read morereview I've ever written for an establishment, but I feel that I need to warn people of this place. I have lived in several apartments across the state of Texas and I haven't lived in one as bad as this one. I have also lived at The Ariza right next door to Villas on the Hill and it was SO much nicer, better quality, better built, and much cleaner (and the staff is great!). Villas on the Hill has no parking for it's tenants... I always had to park a quarter mile away from my door. The kitchen shelves were broken upon my move-in, floors were covered in human and dog hair, bathroom counter/sink/mirror was crusted with the previous tenant's toothpaste.... I wiped the bathroom counter with a paper towel and the towel turned dark gray with dust and black hair.... The carpet had not been cleaned upon my move-in even though my move had been scheduled a full month prior to my move-in date. The hot water lasted about 8 minutes max in the shower, I could never take a bath because the hot water doesn't last to fill the tub (even after asking maintenance to fix this). Our kitchen sink leaked all over the counter even after requesting maintenance fix it twice. There was one window in the apartment that barely let light in during the day. Everything is cheaply built in the apartment. The "gym" and pool are tiny and not worth how high the rent is for Temple, TX. Ariza has a much bigger pool! I've lived in a very nice luxury apartment in Fort Worth at the same monthly rent price as this place. The fact that I moved into a unit that hadn't been cleaned yet is unacceptable and I got a free week of rent because of it. I 100% recommend living at The Ariza next door! Do not live at Villas on the Hill. The front desk girl should probably be replaced... she's not the brightest.

From the time i moved here around august last year til now i have nothing but GREAT things to say…read moreabout this property and the management team. anytime I've ever had an issue I've never had to wait more than a day to get it addressed. These are great apartments to live in, very quiet and clean, extremely nice and cozy on the inside. Although the management team is excellent, Michelle was the very first person I've talked to here and she is wonderful at her job and she goes BEYOND her duties to make sure that she can help you out and take care of any concerns or issues. I would recommend this property to anyone looking to move to this area.

If I could rate this apartment complex a zero I would! This review is based off of current…read moremanagement, because the previous management (when I originally move in) was amazing!! I have never seen an apartment complex take such a quick dive! These apartments were good when I first moved in but after about a year of living here they changed management multiple times. The fiat change was 3CM, and then Obsodian (Who I believe is the current management at this time). Once management changed the entire complex was proof that was a poor decision.. The pools were filthy, if even running, they had no maintenance techs, I found bags of drugs in the parking lot, and they allowed multiple units to have 5-6 men living in each unit, drinking all day and night, leaving beer bottles all over and playing ridiculously loud music. It got so bad that I no longer felt safe living there. luckily I found a house to move into. But it doesn't stop there! Be prepared to pay between $600-$850 in cleaning fees when you move out. They won't notify you, however they WILL send you directly to collection. I even requested a walk thru prior to move out because I was already told by multiple residents that this would happen. They never did a walk thru with me. Instead they sent $700+ of bogus charges to collection and I was notified about a year later with a collection letter. Honestly, I wouldn't even bother cleaning when you leave, because regardless they are going to send you to collection so that they can use that money to remove the carpet and replace it with new flooring and renovating their extremely outdated apartments. Also, if you like having A/C don't expect to have a functioning unit while living here, because you will not. The A/C units are extremely out dated and will not function most of the time. You can drive around the complex and see many of the units have window units for that reason. My water bill also miraculously doubled and tripled in cost once management changed. They also decided to take over the lines for internet and include that in your rent payment, which then doubled my cost for internet compared to what I was paying the same company directly each month. If you are looking for an apartment complex to live at, this is not the one!! Just keep looking...you will be glad that you did!