This is a difficult post for me to make but one that unfortunately has to be made. I thought I could forget about it but I can't. I'm hoping no one else has to experience what I experienced at the hands of Dr. Chandler Mann and his assistant on that day. I must say that prior to this experience, I never had any negative interactions with him. I always felt comfortable and had the utmost respect for him because of the way he treated me. I had very few visits with Dr. Mann because I prefer to take the least amount of medications as possible and I tolerate pain well. The majority of my visits were required in order to have injections scheduled and administered in my back at the hospital. My last visit with him left me feeling disrespected and misjudged. He made assumptions about me that are clearly not a part of my character. I expressed me feeling distraught about his assumptions to his assistant (the girl that sits in the back office) who was cold and calculated. Her tone and body language spoke volumes and she was not willing to listen or hear what I had to say. I vowed to never return to his office or be treated by him.
I'm a very patient, kind, compassionate woman of God. An educated, reputable, hard working mother of two amazing sons, one of whom is currently serving our country. There's nothing about me that deserved to be treated in the manner that I was treated by Dr. Mann, his assistant or anyone else. I deserve better!!!! EVERY patient should be provided quality care and treated with respect and dignity regardless of race, ethnicity, gender, age, sexual orientation, gender assignment, and financial resources or lack there of.
I have been back once but I scheduled my appointment to see the Nurse Practitioner who is an angel. I wanted and needed her to know about my experience as well as help me prepare for my back surgery and bid farewell. She has always been amazing and treats me the way I expect and deserve to be treated. I highly recommend her to treat everyone who needs to be treated by someone in this specialty. All of the other staff there with the exception of the girl that's stationed in the back are excellent. I rated 2 because I needed to give credit to my amazing Nurse Practitioner although she deserves 5 on her own. However, I'm rating the practice which includes Dr. Chandler Mann and the not-so-nice girl in the back. Be better...do better!!!!! read more