Great clean environment with friendly staff, they are very attentive but not pushy. Definitely…read moregoing back for our next vehicle service or purchase.

While traveling from CA to Georgia our F-250 developed a coolant leak, we managed to make it to…read moreCarlsbad New Mexico. Took our truck into Carlsbad Ford early in the morning and met with Ralph in the service department. We explained we were traveling and Ralph took it from there. Our truck was repaired the same day and were able to continue on our vacation. Ralph was super helpful and polite as was Troy who shuttled us back and forth from our hotel. And the technician who repaired our truck somehow performed magic, super work! I cannot say enough good things about this group. They reflect well upon the dealership!!!!

Big truck parking lot is right beside the convenience store. The lot is not massive but there was…read moreplenty of availability this weekend. The food in the store looked good - all fried. My husband tried the chicken nuggets and fries and enjoyed it. This location was a well stocked with clean bathrooms and friendly staff. They're open all night except 12:00am - 12:30am. We're just passing through and there doesn't seem to a lot of options here, in Loving, to stop for rest and food; so I'm glad it's here and to have had a pleasant experience!

This review is valid for any Allsup's location, not just this one. The company occupies the…read moreindustry rung just above old-timey run-down Mom-and-Pop gas station & soda pop shop, well below the gleaming beautiful well-lit mini shopping mall and food court type corporate filling stations and convenience stores that proliferate the countryside. If you aren't familiar with Allsup's, you'd never know they are a heavy weight enterprise in the desert, probably the most recognizable corporate name in New Mexico. Allsup's is a study in marketing genius. The outdated look, low ceilings, older fixtures, narrow aisles, crowded merchandising, etc. are all by design to give customers the feeling they are getting a bargain. When you go to a garage sale, you naturally just assume you're getting a good deal without even thinking to compare prices with a store down the street. How do I know this? Because several years ago I interviewed for an Executive position with Allsup's, and the company President told me. (No, I didn't get the job, but I still think Allsup's is a great company with a valid and successful theory about how to take advantage of this marketing approach.) One thing Allsup's has that no other gas station or convenience store can match - their cheap and delicious fried burritos. Are they a perfect late night snack? Yes. Are they great for breakfast? Yes. Do they satisfy a mid-afternoon snack craving? Yes. I purchased the green chile chicken fried burrito (one of several different flavors) and it truly hit the spot - spicy, crunchy, flaky, and delicious! I'm going to rate Allsup's three stars. However, this rating does not mean Allsup's is doing anything wrong and it certainly won't motivate them to do anything different or make changes to achieve five starts. Three stars is what they are, and three stars is exactly what they want to be.

They took a month and a half to fix my car. And also, is it common for them to siphon the gas out…read moreof your car and not replace it? I've been to other repair shops and NEVER got my car back with a completely empty tank that couldn't even register the miles left to empty because it was so low. Keep in mind it was full when I put it in their custody. I was charged for a balance and alignment, but of course my car didn't get that. They have the worst customer service and are very poorly managed and it's very obvious. If you have State Farm and have the misfortune of wrecking in Carlsbad, do yourself the favor and pay to have your car hauled to literally anywhere else in the world. I've NEVER had to deal with so much bull.

This is the only tow service in Carlsbad that answered first ring of their 24/7 emergency line for…read more1. And in top of that everyone else would NOT perform the roadside service I needed. I guess they are too good for it now that all the money is in the fields w the big trucks maybe. This includes that locksmith service that advertises itself all over town. They never answered until 4 hours later! Don't underestimate this company. I found them to be above and beyond compassionate.

Excellent work ethic! Nice friendly service and very…read moreknowledgeable, ASE certified technicians, work is under warranty nation wide. Will take most extended warranties. Partners with (ATI) automotive technical institute, latest in diagnostic equipment.

Two days into a 14 day road trip, Kenneth from Fairway rescued me, my wife and dog with his tow…read moretruck from the middle of no where and even carted us to a car rental outfit. The rental car proved unnecessary because Audra and her team got our car, and us, back on the road in a few hours. Many thanks!

My car was the grimiest, been using it to deliver for work, Was brand new when I started and just…read moregot trashed, I never had time and could not afford to get a detail, then I called Top Notch after seeing a car they did online that was equally as bad as mine. It looks like it just came out the show room, so happy to have my new car back to when it was when I bought it, Funny how a clean car can make you feel like a million bucks, affordable and easy to schedule, I plan on coming back, highly recommend them. Thanks for the clean car Jarrord.

This shop has done 2 of my work trucks, wired in a power inverter, and a powered sub all after 7PM…read morecuz of my work schedule and he does it w a smile. I didn't think he would take it but he did. Did a fantastic job and at a reasonable price! 5 STAR!!!

Got a visor strip replaced on my car today, and I have to say that this place is awesome…read more Customer service was second to none and would highly recommend them to anyone that not only needs tinting services but also sound systems !!!

Mike services were phenomenal and he also helped us get water for our first BLM adventure…read more Price was cheaper than I expected and now my RVs slide out works better than when I bought it. This is your RV shop in Carlsbad

Good place to stop on your travels. They need a better sign…read more There isn't much to see in carlsbad other than the caverns. The caverns are great and carlsbad RV park is a good place to use as a pivot point when in the area.

Car needed a tow, radiator stopped working and killed the engine, and Elite Wrecker was there to…read morebail us out. The owner came out in his pickup and gave us a ride to our hotel while the tow truck came and got the car. The ride was very much appreciated as squeezing multiple people in a tow truck is not very comfortable. As well, he gave suggestions for places he trusted for car repair and since we don't know the area, the suggestions were very much welcomed. Also gave us a call in the morning to make sure we were aware that the car was taken to the repair shop. Great service. Perfect attitude. Very trustworthy.

I really tried too hard to give these jokers my business. Elite Wrecker needs to tow the drooling…read moreguy off the phone ASAP. Are they even a real business? They literally couldn't make a sale I was trying to shove through their poor customer service skills..