I would recommend both Dr. Shook and Dr. Andrews for elderly care of skin cancer. My Mom is 97…read moreyears old and Dr. Shook has performed several surgeries removing skin cancer from her face. You cannot see any scar where a removal has been made. Dr. Shook's is a highly skilled surgeon in this area and my Mom has never looked more beautiful! Dr. Andrews is responsible for locating and identifying the skin cancer and her care and understanding while maintaining a professional atmosphere is beyond any I have ever witnessed. If you have an elderly family member who is in need because you "just know" that growth on their face is cancer, please make an appointment, you will not be disappointed.

I could not be happier with the staff! Every person with whom we had contact was pleasant and…read morehelpful. My son needed to see a dermatologist A.S.A.P. We called for an appointment yesterday afternoon. By 3:45 P.M. today, my son had been seen, diagnosed, begun treatment, and was helping me decide where to have (a late) lunch. I can't close without a special, "Thank you!" to P.A. Susannah Andrews. All of my questions and concerns were addressed, and my son and I are greatly relieved.

I had a Mohs procedure done by Dr. Suzanne Alkul and it went extremely well. Her and her support…read moreteam were very friendly and great bedside manner. We all did a lot of laughing. They always made sure my wife and I were comfortable. I was also impressed at how fast everything actually went. Definitely no stress as a patient here with this crew. I would definitely recommend them to anyone else and I would return for any other procedure.

Be wary of this office's billing practices. After paying my deductible in person, they kept my card…read moreinformation on file without my knowledge. A month later, without sending a bill or even giving me a chance to respond to an insurance adjustment, they simply charged my card again. When I questioned them, they claimed they 'don't send bills' and made the excuse that my card wasn't saved, but was simply 'there' to be used. It appears they store payment data and charge patients whenever they see fit without any transparency or prior notice.

Friendly staff and very knowledgeable Dermatologists! We've gone to them for years! I highly…read morerecommend them for all ages!

I was amazed in every way. Dr. Nguyen is a Dermatologist who specializes in excising cancerous…read moregrowths & uses a specialized technique to do his skin grafts! He has a staff he trained and 2 other dr.'s in the building he ownes! This dr. Is a genius! He took a Beta Cell Carcinoma off tip of my nose! & used the bridge of nose skin to form a graft! Done under local & I never took a pain killer or even an Nsaid!! He only hires sweet, kind, & Professional ladies who walk in love!! I loved the experience bc I was treated with dignity & respect.

I'm going to start off by saying, if I could give this place a "0" I would but that's not possible…read moretherefore I give them a "1"!!! First off, my appointment was for 1pm..when we got there there was a closed sign on the door and saying they would be back by 3pm. When I called, the person I spoke to said they were out to lunch and would be back at 1, my appointment time ‍ we sat in the lobby and waited for 20 minutes before they opened the door. When we walked in the woman behind the desk didn't even look up at me. I signed in and gave he my insurance and ID which was snatched out of my hand. She made copies gave them back and still not a word. After a while I was called back by a nurse with tissues in her hand blowing her nose and sounded very stuffy touching everything she also was very rude while asking questions. I went in to get a couple moles checked because I've had melanoma before. I was told I needed a biopsy on one of the moles but I did not stay to have it done. I will get a second opinion! Needless to say I will never go back to this place ever again!!! Their customer service is complete shit!!!!!! I would never recommend this place to anyone!!!

Easy to set my appointment. Very little wait. Ms. McEneney, the nurse practitioner, was very…read moreknowledgeable and explained what was going on in terms I could understand. The staff was very nice as well. Would highly recommend.

The nurse did not say hello, how are you & she did not say you look great or mention anything about…read morehow my day was going. The nurse gave me a peculiar look like I should not be here. Dr. Ali came in and did not prescribe the capsules to prevent acne and gave me a cream that makes my face dry and itchy in the morning. I put the cream on once and have never put the cream on again. The healthcare team made me me feel ugly

Dr Ali is a lifesaver. She's the 5th Dermatologist I've seen over the years and she found a spot…read morethat looked suspicious when she was just checking out a minor cyst I wanted removed. I told her that spot has bothered me (itchy) for a long time, but the previous lady I saw didn't say anything about it. Dr Ali sent off a sample and it came back non-metastatic, but it was still cancer. She changed my next cosmetic appointment to a surgical one and got rid of it ASAP. She has answered all my questions, addressed all my concerns, no matter how little they might seem, and is very honest about procedures letting me know that I might not be a good candidate for something rather than trying to make a "sale". I recommend her highly. The rest of the staff I have interacted with are also friendly, tolerant, and helpful all the time and I've been there at least half a dozen times since last year.

Finally found Dr. Sonja (Flowers) Davis! So happy! She has…read moregotten married (new Name Davis) and moved from Spring Dermatology on Kuykendahl to the DermSurgery Associates at Willowbrook Methodist. (Spring Dermatology refused to disclose where she had moved to when I asked after she left there.) Dr. Davis is a kind, gentle, and thorough examiner of skin issues. I was not put off to a non-MD for my annual skin exam as I was with Spring Dermatology after Dr. Flowers-Davis left. I am a retired healthcare professional and was previously successfully treated for a very small malignancy found by Dr. Davis a few years ago.

From the owner: At our Willowbrook location, the experts at DermSurgery Associates in Houston, TX specialize in…read morestate-of-the-art dermatology services for its NW Houston, Cypress and surrounding area residents. The team of experts offer dermatologic surgical procedures, cosmetic dermatology, Mohs surgeries, dermal fillers, BOTOX® Cosmetic, acne treatments, as well as an array of other skincare and cosmetic services. Our skilled dermatologists and PA utilize the most advanced treatments and procedures, offering our patients the safest, most effective solutions to reach their skin care goals. For more information, visit our website today!

No issues with waiting time. Doctor was patient and informative and offered additional OtC remediesread more

Awful experience. Was recommended but service and medical understanding was terrible.!Took way to…read morelong and had to get insurer on the phone. The worst experience!

Very satisfied. EXPLAINED things well and answered any questions I had…read more Very patient and understanding. ALSO VERY PROFESSIONAL!!!

I started to notice some spots on my face. Some were right under my earlobe and some on my neck…read more They were bruise-like black and purple. My fear was that I may have Melanoma but according to the specialists here they said that doesn't seem to be the case. I had a biopsy done and in two weeks I was asked to come back for the results. It's unfortunate that even after having a biopsy done they cannot tell me what exactly it is that I have. The specialist that helped me told me that the results that the lab test gave was a generic diagnosis because it can't exactly figure out what the problem is. She gave me her assumptions as to what it MIGHT be but its not 100%. I was prescribed a steroid drug to put on my face and hope for the better that it goes away. Wish I had a better answer but nope. I can say however that it was very easy to get an appointment even after being a new patient at this office. I was referred by Dr. Hitchins on Barker Cypress since they were booked out for over a month. I called this office and was able to get in the following day. My insurance is with UnitedHealthCare, I believe they only take the Choice Plus version. Both times that I have been here the waiting room is packed! Make sure you are on time to your appointment. Also, try to park in the parking lot if you can because the garage does charge a fee depending on how long you are there and this dermatology office will not validate your parking. Overall the staff is nice and the services are pretty quick.

Very caring doctor and staff. You'll feel at ease and well taken care of there. Dr Lee is very…read moreknowledgeable and stays on time. Ms Miranda, Kaitlyn, and Angelica knows you by name and greets you as you walk in. Everything is on schedule but you won't feel rushed. I've been treated here three times in the last 9 months and the experiences have been consistently excellent. They have an in-house lab and lots of patients go there for shots, vaccines and weight loss. And the place is definitely the nicest decorated medical office I've been to. The exam rooms are HUGE!

What's not to love. Dr Lee and her crew are so caring and happy to make sure you have absolutely…read morereceived the best care and experience when visiting their office. Thanking you Dr Lee, for taking such great care of me and anyone I have recommended to you!! Rene' Cathey