Deceptive in its billing process where you are asked to sign a waiver that any out of pocket…read moreexpense will be automatically drafted from a debit card added on file at check in. When inquired about this procedure in their billing; the nurses encourage they will send a bill before the auto payment yet that is nowhere in the fine print with your signature. The doctor is dismissive and lacks the ability to be transparent. I'm not sure why my dr referred me to a cosmetic and general dermatologist when my issue is not cosmetic or general. Rather advising me to a different speciality more equipped for my condition, she performed a procedure more evasive than what is standard led in diagnosing my suspected condition. Doctor provided no after care instructions for my procedure, and the nursing assistant sent a prescription to the wrong pharmacy than I had provided. Turning a 3 minute drive to pick up into a 20 minute drive. I canceled my follow up appointment and a receptionist called to schedule a follow up and proceeded to talk over me, hence the reason I would not suggest this office to a family member. They are unprofessional and don't take the care of every patient into consideration.

The treatment provided was useful. However, their billing situation is wack. What do you mean you…read moredidn't have time to charge me properly so I got an extra "adjusted" charge in the mail because you only charged me an estimate in office? They had all the time in the world to charge me properly because there were barely any patients. I was upfront about not having insurance from the start. They need to get that figured out. Seems very scammy.

Dr Chan is great. He is very friendly and makes me feel comfortable asking questions. All the…read moreladies up front and assistants in the room are very nice. I can get all my questions answered and feel good about my treatment. I would highly recommend Dr. Chan.

This establishment has a lot to learn about patient care and respect:…read more*begin appointment on time or close to time *don't put words in patient mouths (if I didn't say acne or breakouts, stop saying that's why I am there) *Doctor: don't rush through my exam and appointment because your behind; and don't mumble things to your nurse in my presence *Nurse: make directions clear; you might want to write directions down; and if you tell me to call back, please be available or return my call *don't send my prescription to a pharmacy nearly 50 miles away and have them call me out of the blue And no, I will not be returning. I simply wanted to begin a regimen to replace ProActive...

I called to make an appt and the receptionist acted like if I was a bothered to her. I had my…read moreinsurance information and she couldn't help me because I didn't know if my insurance as PPO or HMO. Nope, don't need to go there if it's already starting like that.

This place is pretty new, so I had no idea it was even here until I drove by on my way to Target…read morelast week. They have a bunch of specials written on the windows for weightloss and laser hair removal, so I called and asked for more info. They scheduled me a free consultation after work (which was awesome bc most of these types of places are closed by the time I get off) and Wendy was super sweet and able to answer all of my questions. She got me set up on a series of b12/ lipo shots which are supposed to help lose weight and have more energy. She also told me that since I'm blonde, the hair on my arms might be too light to treat with laser, but the darker hair on my underarms, legs, and bikini would work. I'm bummed about the arms, but I appreciate her honesty... I've had other places tell me they could treat blonde hair, but she explained why that isn't possible, and I'm glad I got a second opinion before dropping a ton of money. Their prices are a lot lower than I've seen elsewhere too, so as soon as I can save up I'll be on that asap!!!!1 Overall, it's been a little over a week and I feel super energized! Hopefully when I go back for my weigh-in, I'll have lost a few pounds too :)

From the owner: Laser Hair Removal, Medical Weight Loss, Skin Careread more

My initial visit with U.S. Dermatology Partners went well, but everything after that has been…read morenothing short of a headache. During the first appointment for my son's Accutane treatment, no one informed me that monthly follow-up appointments were required to continue receiving his prescription. Because of this lack of communication, there was a gap in his treatment the earliest appointment they could offer was more than a week out, and by that time he was on his last pill with no refills available. Once I finally managed to get him seen and get the prescription, I made sure to schedule the next appointment before leaving the office to avoid another gap. Unfortunately, strike two came when they failed to approve his medication with the pharmacy. My son has now gone without his medication for over a week and a half. I have called repeatedly, but the issue remains unresolved. This level of disorganization and lack of follow through is unacceptable in any medical practice, let alone one handling a controlled medication that requires strict compliance. The experience has felt more like dealing with a circus than a professional doctor's office

Shelbi is extremely knowledgeable about her field. She made me feel relaxed and excited about the…read moreprocedures I had done. I highly recommend her and her staff!

Shelbi is absolutely amazing at what she does! She is so personable, makes you feel comfortable,…read moreand 100% knows her stuff! She walks you through the entire process, start to finish, so if this is your first time, plan to be educated! She truly loves what she does, and it shows! She is not going to do anything to you just to do it, she will truly consult you and help you through all your options! She constantly runs specials, so following her on social media is a HUGE plus! She is very transparent with pricing and she posts all the before and afters so it help when trying to decide what service might be right for you! Shelbi will not let you walk out of her office disappointed! Plan to go and walk out more confident than you were the hour before (her appointments typically last an hour).

Love going here me and my husband started our weight loss journey and Christine the MA is always…read morenice and always has a smile on her face always answered our questions and gave us all the information we need it. Amazing service we receive Everytime we go. Definitely recommend to go here if you trying to lose weight.

The team there is amazing! I can get weight loss help and they even assist with facials and laser…read morehair removal. I don't have to go to 3 different places since it is all in the same place. Brandi is sweet and the doctor on staff is extremely professional and nice. Thank you!

I had a really great experience here!! To be honest, I wasn't sure what to expect when I scheduled…read morean appointment. I've only lived in Galveston for about three years so I don't know much about the salons, spas, or medi spas here.... and Galveston can be a little ghetto lol! But I'm so glad I took a chance! Mikala, the owner and laser specialist is so nice and knowledgeable. I went there to get the spider veins removed on my thighs. During my treatment, Mikayla and I had a great conversation and she made me feel very comfortable. She did an excellent job and I will definitely be going back to get my tattoo removed and a chemical peel. Affordable, extremely clean, and friendly staff! What more could you ask for?! I'm so pleased with my results. If I seen overly excited it's because I am!!!!

The pictures on their website are very misleading -- I went through the treatment and had no…read moreresults whatsoever -- my redness didn't go away and there was no lifting at all. I was led to believe my results would be the same as Mikayla's because she said my skin was like hers. No one ever told me there was the possibility of No change in my skin. And they claim to offer "hands-on aftercare" -- I received absolutely no after care phone calls; just cryptic 3-4 word texts like "As expected. Same today." and "Gentle salt scrub today. 2x if no reaction". After traveling to Galveston, spending $1200 and getting no results, I would not recommend Beautiful Laser to anyone -- I feel totally taken advantage of!