Very poor experience with the sales people and manager of this dealership. Contacted 3 different…read moresales people because the first two showed no interest in our business and then the third sent us a photo of the dealership tag with the wrong price. We had them do a credit check under the false pretense of that price and then would not honour it when we were prepared to close the deal. Also planned to travel many hours to pick it up and were told the day before our trip that they needed to replace the windshield and it wouldn't be ready for another 4-5 days. Manager kept being too busy to talk to us and then couldn't be bothered to call us back. Incredibly unprofessional. The kind of treatment you would expect from a shady used car dealer.

The most dishonest car dealership we've ever dealt with. Sales manager lied with a straight face…read moreabout the price we were paying for our ordered vehicle, even had us SIGN the paper he showed GUARANTEEING that we would pay the cost of the vehicle the day we ordered it. Turns out he is really good at stretching the truth. Was told by the owner we would be given a $500 credit because we did not want the tv being offered as a promotional gimmick when a new vehicle order was placed so we selected a dashcam. But no credit was ever given, told us the dashcam was given to us at their cost..wrong again, we paid ford Canada price for it. Just a series of lies that have left a really poor taste. The excuse for the dishonesty? Was that we got a really good deal on our trade in. The rudeness of Devon the sales manager that we should "bring the car back" if we didn't like it was the final straw. We turned to Ford Canada customer care. Jason was incredible, truly cared and was appalled at how we were treated by AM Ford. he made it right by issuing us a $1000 credit, which is how much AM Ford screwed us out of. Promised the dealership would receive an internal negative review. They won't ever see our business again. Recommend that no one trust the sales managers there. The financial guy Bruce was great, he had no idea the BS going on Service guy is great too. The sales guy Ashton we first dealt with was a nice guy. Not very good with following up on emails or phone calls. LONG STORY SHORT..TAKE YOUR BUSINESS TO NELSON FORD, OR CRANBROOK OR EVEN KELOWNA. AVOID THE DISHONESTY AT AM FORD.

We recently purchased a Grand Caravan from ABH Car Sales…read more After a very long search for a suitable vehicle and having very unpleasant interactions with multiple dealerships, we came across a great vehicle that was very reasonably priced with ABH. After contacting them through their online message system we were surprised to receive a phone call minutes later on NEW YEARS DAY! Perry was nothing but exceptional to work with and due to work schedules he had personally delivered the vehicle to us (3 hours away over 2 summits in the winter on his day off with his wife!) exactly as described including personally going through the vehicle while on the phone and describing everything exactly the way it was. The level of honesty and professionalism was more than a breath of fresh air. In addition, Naomi was incredibly helpful and pleasant preparing everything for a seamless interaction. We cannot say enough great things about our experience with these exceptional people and urge anyone that is looking for a vehicle to contact ABH. Thanks again Perry (and his wife) and Naomi Peter and Lorraine

We cannot say enough about these fine people. Our truck died 6km from town, we left it on the…read moreshoulder and hitched a ride into town. They arranged a tow and said they would call once the truck was in and the determined the problem. They stayed late Friday and had it all fixed and tested. Excellent service and value. Jim & Marya

Looking for great sales and service, this is the place to go. Friendly knowledgeable staff. Best…read morerates around!

I was looking at property in the Colville area with an agent, Ken House, with Windemere Real…read moreEstate. They are next door to the Chevrolet dealership. I lost my truck keys while walking properties. We were in the agents car. When we got back I could not enter or start my truck... eek!!! 7 hours from home and no key... I walked next door. The service department was AWESOME. They made the key, programed the key, programed a new key fob and all was well. I was stunned at how friendly and service oriented they were to a complete stranger that was only in need of a key. I am a huge GM fan in general. I will be buying my next vehicle here because of this experience. Thanks very much!

I purchased a 2023 Ram 1500 pickup from this dealership. It developed problem within a few weeks…read more I asked the dealership for help as they had a 12 month 12000 warranty and the vehicle still had factory powertrain warranty then they added another 5 year 60000 insurance policy to my sales contract without asking me. I did sign for it after the fact as they knew I would... When it came time for help with the bills it created I got stonewalled and still am being that. I sold it today and want you all to be very very wary of this dealership. Their 12/12000 warranty was told to me as a bumper to bumper but when it was needed it a powertrain only. I asked the GM for the aftermarket warranty contact and got stonewalled yet again... Draw your own conclusions but I would not send a soul to this dealership EVER. SHADY SHADY SHADY...

inattentive service staff that made numerous errors and failed to remedy the issue. Not impressed…read morewith their service department or reception.