They only do surgery as last resort. I'm very impressed with the care they give. Very kind and…read morecompassionate.

Dr Hines is amazing and cares deeply about his patients. He performed the repair on my torn rotator…read morecuff and bicep. He did an excellent job preparing me for the lengthy recovery. Now that I am on the other side of that I am almost 100% back to pre injury. The staff at the office was amazing through all my visits.

I saw Dr. Miller for knee pain following an injury - my previous ortho doctor was out-of-network…read morewith new insurance. I was able to get an appointment in a reasonable amount of time and he quickly ordered the necessary tests to diagnose the injury. The surgery to repair my torn meniscus was quick and complication-free and gave immediate relief from the pain. I would absolutely recommend him and would see him again if needed.

I had very successful hip replacement surgery about 7 years ago. At the time I gave Dr. Miller a…read moreglowing review. Comparing Dr. Miller's follow-up to the follow-up my husband receives from his surgeon there is a glaring gap. I saw Dr. Miller for my 6 weeks check-up after each replacement and haven't seen him since. My husband has an annual check-up visit. Something is wrong with my right hip but I won't go back to Dr. Miller. Probably could have been caught if I had an annual check-up. Just want to warn others if you are looking for follow through, maybe Dr. Miller is not for you

I saw Dr Bridwell for several years for a hip and knee. He was able to manage my pain for years…read moreuntil I could get a replacement. He has excellent bed side manner and an excellent doctor! He office staff was pleasant and helpful. An amazing experience!

Terrible! He just collects the money and gives no explanation. Didn't even go over my X-rays.read more

Billing is one star- they do not mail statements and they don't show then in customer portal. The…read morecustomer portal is very limited by design and calling their customer service line gets you a lot of "sorry we are working on things". Service - 3 star. Some staff is a bit carefree, and I found that I had to push them to pay attention to my progress or even during sessions. They are juggling multiple people at same time, when I was expecting more 1/1 care. Not all, but some. If I had to do this over again, I would choose place with more attentive staff, and much better billing practices. lesson learned!

Save your time and money and go somewhere else. They have 2-3 people per therapist so you never…read moreknow if you are doing things right. All I do are the same exercises over and over again. You can only do half of them and they will never know. I can do them at home. No need to go there. I am cancelling the rest of my appointments and never going back.

My favorite doctor retired. (Dr Rodgers). And Thank God, Seth left too! What a horrible PA!!…read more I've been with this practice since 1996. That's a long time. I had my first surgery with Adam's at that time. I swapped over to Rodgers after my initial surgery. I have now come full circle. I've never forgotten why I initially left Adam's as my original doctor. I was left with significant scars after that surgery. The pain management left many bad memories. Time has not faded either of those. He does employ the most incredible PA. I had to use her for an injection. She's gentle and genuine. Whenever, I feel the need to have a knee replacement, I will begin my journey for a replacement doctor. For now, I'll continue with injections from the PA. July 2023

I was outsourced by VA community care for my bilateral carpal tunnel surgeries (and for those who…read moredon't know, all outsourced care by the VA is paid for by TriWest -this will help to understand this review). First and foremost, Dr Adams, Kendra (PA) and the rest of the surgical team were great from start to finish - 5 s. As for the admin/billing part (Methodist Health System) -they get a sub par review. VA Community Care sends out the referral, a TriWest authorization # and the dates the referral is good for promptly after it is decided that a patient will be going outside of the VA hospital for medical care. For me, this was not the first time I've been outsourced for care in the civilian sector BUT this is the first time that I've had difficulty with billing -and it was not just one time to where everything that proceeded would not have any issues. From the initial surgery to the follow ups on the second surgery, I have had to have multiple conversations with billing/admin with me stating the same thing over and over again. They tell me that I need to submit an insurance card, I respond that we do not receive those [as veterans getting medical care through the VA]. I explained multiple times that VA community care sent out a referral and that it is fully paid by TriWest and have even called community care, where they informed me that ALL the information needed is in the referral. Community care sends the referral again noting that this is all the information that was needed for my care. I received my first surgery at the beginning of April 2025, had my post op appts and go into my second surgery 4wks later in June 2025. At various points, I get the same push back from billing/admin with more [frustrated] follow up calls to Community Care about the pushback. After my second surgery, I receive a bill from Methodist through their MyChart program, I contacted Community care and they immediately clear up those charges. My last appt (12Sept25) was made due to still having residual issues from the second surgery. Upon arrival at the clinic, I go through the same "we need a copy of the insurance card" routine BUT this time, they REFUSE me from attending my appt. I called community care once again to tell them what had happened, submitted a message through the MyChart system requesting a new appt (and attached the information from my referral in the message). It is now 22Sept25, and I have not received a response to set up further appts. My residual issues specifically affect my duties/tasks as a firefighter/paramedic, the time on my referral is close to expiration now and I am left to find other sources/solutions for these issues. From where I stand, it appears that Methodist does not properly educate their staff about how to properly handle patients who are fully funded by the VA system. And what really bothers me is that I know my records show that all of my bills are handled, and also what source (TriWest) handled the bill ...

Dr. K and Nicole are a dream team, truly brilliant, nearly pain free and happy since I've found…read morethem !!

This place is great for any muscle or joint pain. Very knowledgeable staff and professional to help…read moreyou. I had shoulder injury from playing baseball and they helped fix all my tight areas.

Dr. Adams was great. On March 10th I had an appt. With him and he recommended a knee brace while…read moremy knee heels. I was suppose to hear back as to whether or not my insurance would cover it. Nothing, nothing, so I called them. They said it was denied, but they were going to resubmit with the proper coding or something. Again nothing, no return phone call or email. I think his staff needs retraining in customer service and working with insurance companies. They are hurting the business. Based on my experience, I would not recommend them.

My husband and I have come here multiple times for back and knee issues. This is the most…read morefrustrating doctors office I have ever dealt with! They don't document things in their system properly. Every time something is needed there is an issue. We are constantly given two different answer but nobody can ever confirm what is said by another person. It's like the staff doesn't communicate with each other or they don't know what they are talking about. Not to mention the staff is always sounds put out of you call in for anything. Very disappointing!

Great people and simple to make an appointment. I have improvement in my four weeks.read more

Kirsten was amazing! Shes wonderful and great at listening to the problems and helping create good…read moresolutions. I had broken my ankle/leg in three places. I had run a marathon a couple months earlier, and I wanted to be back in tip top shape via exercise without pain. I now have minimal to no pain during heavily active activities, and I had a wonderful time at every PT appointment! Everyone there is very kind and helpful. 100% recommend!

If I would rate this place just based on the physical therapist who work with you and help to get…read morebetter! Then this place definitely deserves 5 stars! The physical therapist was able to improve some of the issues my husband had within couple sessions and give him exercise/posture tips. Phenomenal! But the one star review is solely for the billing and administration. We didn't chose Athletico but were referred by our sports medicine doctor who ensured us that they will make the referral based on if the physical therapists are within our network or not. On their website they state that they are in network, so our fault was not checking with our insurance to clarify. Really before coming here check with your insurance!! Before my husband started physical therapy we were told that the copay would be $20 per session and trusting their word he scheduled for twice a week for 2 months. After feeling much improvement, he decided to stop the treatment and asked for a final bill! To our surprise we owed them more than $20 co-pay. It was close to $800. When my husband inquired about this the billing manager AND regional manager just flat out told him. It is his responsibility to find out what our co-insurance/co-pay would be and this is what we owe! Yes! Thank you for the info! But we would have liked that kind of information before we start our treatment. AND we would have liked to be given this kind of information before you you start the treatment, so we can make the choice whether to stay or find a different provider. I have never been to a medical facility where billing has been such an issue like at this place (I mean we go to orthodontist, dentist, hospitals. They ALWAYS provide an estimate/copayment before you start your treatment in writing too!! But not here!) And we also noticed our insurance didn't get billed after my husband quit coming! If they would have billed each month/each session we would have noticed the discrepancy of information we first received when we arrived and the actual billing process which would have given us the choice as patient either continue the care or chose a different provider. We are still figuring things out with our health insurance. But just want to give a heads up to everyone! Call your insurance and make sure what they tell you regarding co-payment/co-insurance is accurate. So you don't end up with a huge bill like us just for physical therapy!

From the owner: Athletico Physical Therapy provides the highest quality physical therapy and rehabilitation…read moreservices to communities throughout 24 states and the District of Columbia, with convenient locations close to home or work. Athletico is committed to our patients and referring physicians through our patient-centric focus, positive work environment, attention to quality and high standard of care. Athletico measures patient outcomes and satisfaction and is dedicated to continuous improvement. Our services can include physical and occupational/hand therapy, workers' compensation, pelvic health therapy, concussion management, athletic training, and more.