Overall I'd rate this place as effective, easy to schedule, but expensive…read more 1. The doctors here are generally very knowledgeable but not that caring; 2. Front desk is effective. I've never had a problem securing same day appointments. 3. They are a MGH affiliate so appointments can get expensive if you have HSA.

Excellent health care providers and adm. assistants. They take good care of me. I see my PCP and…read moredentist.

Villa Michelangelo is a mis-managed property. The Annex elevator goes out of order for 2-4 days at…read morea time. The floors, which are washed, are done so in the middle of the day when there is heavy foot traffic/ Management is unresponsive to emergenies when it comes to the elevator. They claim to not be able to afford to replace the elevator, but they have funds to buy additional properties and to be able to rehabilitate them Villa Michelangelo not only allows smoking, it allows marijuana smoking by people who do not have doctors permission. There are people who hold units in which they do not live but use them as "Crash pads" for relatives and friends.

been a patient for over 30 years. Always receive excellent care. center is second to none!,,read more

I had a very frustrating experience. I called to schedule a new‑patient appointment for an annual…read morephysical and to get guidance on a referral to a spine specialist. Instead, I was told I needed to complete a 30‑minute telehealth visit for general questions before I could see the doctor. They said they could issue a referral during that telehealth visit, but that wasn't helpful because I need the doctor's advice first. I spoke with three different representatives, and none of them could clearly explain the cost of the initial telehealth appointment or how to transfer my records from my previous provider. I ended up cancelling the appointment and plan to find a new PCP.

I drop my hubby here often, about once a week or once every two weeks. They're really fast and do a…read moregreat job, he always feels better for a week or more and has real bad back issues. High priced but we can always get in on a whim without an appointment - $75 per adjustment.

The kindness and the care they showed was amazing as if we've known each other for years.read more

I have been going to BIDMC for several years, My Physician (Dr. Deroachers and her staff actually…read morelisten to you. I have also have had surgery. All successful and pain free. Nursing staff is very good taking care of their patients

Really truly can't say enough good things about this office. Dr Li and Jenny are just incredible…read more He has one of the rare amazing bedside manners that as someone who works in medicine myself struggle to find even in my own coworkers or my other doctors sometimes. Plus he is just so so knowledgeable or he knows the right people to refer you to if he needs to. There's a lab onsite so you don't have to travel to the main hospital for that. I've had my fair share of health issues and I always feel welcome and safe and understood here. Oh and they're always running either on time or early, I've never had to wait. Wicked responsive on patient site too. Location is nice and easy to get to and has security before the elevators which is a nice touch in the area. So glad they take my newly changed insurance, I was almost willing to pay out of pocket to keep coming here!

I've been a patient of Dr. Ramos for many years. She is a fantastic doctor! She really cares about…read moreher patients. She doesn't rush you and takes time to listen to you and talk to you. I've had other doctors and she is really the best. Makes you feel comfortable and remembers things that you tell her. Only thing that wasn't great was sometimes its hard to get an appointment or you wait a bit but thats typical everywhere I've found. Her nurse Beth is really nice also. They actually make going to the doctors not so bad. The office is great cause it is associated with Mass General. Great hospital. Moved out of state to NYC and I really miss the wonderful care I received. Hoping to move back and be her patient again one day!

I made Dr. Ramos my primary care physician before ever meeting her. I LOVE her. She is so nice and…read morehelpful and willing to take the time to explain everything in detail. She wants you to ask questions and doesn't seem to judge anyone. The first time you go is really just for a consultation so I had to make another appointment for a physical. The only problem with that is that the appointment is in May because she is so busy! Her nurse, Beth, told me that she will return my calls (if I call) and really be my contact because Dr. Ramos is so busy. But I am hoping that isn't an issue. Also, the convenient North End location means that if I were to ever get sick, I wouldn't have to travel far to see my doctor. Although getting an appointment with her might be an issue...

Last week I had a thyroidectomy performed by Dr Jeremiah Tracy and his team and stayed overnight…read morefor monitoring. I was incredibly impressed by the care and positive attitudes of everyone I encountered, from a security guard who found us looking for the right atrium and offered to lead us there, and the doctors, but most especially the nurses. The nurses in the PACU were incredibly kind, advocating for my needs and helping me understand what my recovery would look like and what steps I should take when discharged. I would highly recommend Tufts for surgery, and whatever they're paying their nurses is not enough because they're genuinely the best!

I would give a -1 if I could. Showed up early for appointment, traveled 2 hours to the hospital,…read moreprocedure's were cancelled for everyone for the day due to problem with cleaning apparatus for the medical equipment. Understand that equipment can break but - no call- after 2 days of prep and a long travel time with someone to drive me home- is unacceptable. A phone call could have saved me over 4 hours extra wasted time! Also- staff stated I would be contacted to reschedule- it's been 1 month-ish and no one reached out to reschedule- hopefully I didn't really need the colonoscopy!!!! Seriously. And, just today, got a card for an apology for the wrong procedure. I guess I should be happy that I didn't get the procedure as it would have gone very wrong!!!! Oh- and hey - no need to call me- I won't be coming back there for the procedure!

I want to say a huge thank you to the General surgery team, the Ellison unit Nurses, and Social…read moreWorkers. On July 1st, I was admitted to another hospital in the suburbs with a temperature of 103.8 and found to have fluid built up near my c section incision site. I had my c section on June 23rd,2026 Their plan was to have me on IV antibotics until July 6th. then would send me home on Oral antibiotics. I knew on July 3rd something was wrong. I wasn't getting better. I requested a transfer to another hospital. Dr. Weatherford- you saved my life. Thank you so much for admitting me to MGH. they did their own imaging found I had an incarnated incisional hernia. I needed emergency surgery on July 4th. Every member of staff that was involved in my surgery. I will forever remember the kindness and compassion each person involved in my surgery provided to me. Dr. Singer, the general surgery team, and anesthesiologist team. Thank you! They also found i had multiple abscesses that needed to be drained. the MGH IR team were excellent. they drained both abscesses. I had drain bags for 3 weeks. Ellison Nurses- you are the true superstars. You listen to me during a traumatic time. you didn't treat me like a patient. you treated me like a human. your kindness to my Daughter and husband throughout my stay. I will always be grateful. To the Social Workers- Thank you for listening to my story without judgment and with kindness. Since having my C section,emergency hernia repair, and IR Drains. It hasn't been easy. I am grateful every day to be with my daughter and husband. I am forever grateful for the actions of the MGH team.

This is a wonderful infusion clinic…read more.. The staff are exceptionally attentive and empathetic. They offer you candies, mints, and medication's for nausea, alone with heated blankets for comfort. The nurses seem to truly care about the patience, remembering small details of their lives. THE DEAL: if you are looking for the best Boston ketamine infusion clinic, or esketamine Spravato nasal spray, this is one of them!

Nice facility and a great substitute while we've been long awaiting for the Northend Waterfront…read morelocation to be completely renovated. This Charlestown location can be quite far from downtown Boston, hence a bit inconvenient, but it was a necessary and welcoming substitute for getting your regular six month dental checking every six months -- again, since the Northend Waterfront location is undergoing some restructuring/reconstruction. Front desk staff are very friendly, friendlier than the Northend, I must say. Overall, highly recommended!

This is such an amazing place. My hygienist is the absolute sweetest person. I've met with two…read moredifferent dentists and also love them equally! It's rare to find an entire dental clinic that is so competent, up to date, and enjoyable to go to. I used to have an extreme fear of the dentist, as I've had many bad visits in the past. Once I changed to this place though, I actually look forward to going. My dental health has improved significantly since attending.