CGU INSURANCE I WILL NEVER RECOMMEND EVER!!!!!!!!!!!!!!!!!!!!! My vehicle was involved in a collision in 2005 and I'm still trying to have it fixed as the lady that was insured with CGU failed to give way with a tram (trolly) that collided with my parked vehicle, I had to appoint a lawyer just to get my vehicle inspected by their assessor (CGU INSURANCE ASSESSOR).
CGU recon that they sent me a cheque, never received, now they say that because I haven't cashed the cheque it has become unclaimed moneys and the government has taken it, I can't see how it can be unclaimed when I never received it or cashed the cheque, as a result it would still be in CGU Insurances account not the governments.
Now they don't answer their office phone that they gave me, so I phoned CGU call centre and they tried to put me through to the CGU Insurance team that is appointed to the clam Can't get through they took my ph number and they haven't ph me back.
Now I have to get an insurance ombudsman to deal with CGU, what a headache.
So Yelpers I DO NOT RECOMEND CGU INSURANCE AT ALL
Now I make sure all my vehicles insurance is up to date & current.
I gave CGU a 1 star only because I can't give them nothing my review won't post read more