There are two routes to buying a class. Clicking Classes or hovering over it and clicking 1 of the…read more2 options. If you click classes, it'll say non refundable. If you hover and pick, it will NOT tell you it's non refundable. Guess which route I unfortunately took? Cancelled the same day and she still refused to give me my money back. If you're unsure, don't buy a class.

From the owner: American Heart Association courses in ACLS and PALS.read more

I took my BLS course with Ms. Parvine. It went great! I love the safety precautions they were…read moretaking. She is also very communicative which kept me at ease. The whole process went very smoothly. The first part of the course was online due to COVID but it was as if you were in class and can be finished in a day. The hands on portion was one on one and the instructor is very insightful and nice. I would definitely take this course again from her!!

Ambereen was an amazing instructor!!!! It was a pleasure working with her!!!! The location was…read morecomfortable, instruction was easy, relaxed but informative atmosphere. Loved it!!!!!!

Zero stars! They scammed me out of $400 for BLS instructor Class through The CPR Pro which per AHA…read moreis not a training center. Unable to reach anyone to speak with. All is automated AI generated responses via email or text. No one responds back for weeks. My class is supposed to be for next Wednesday and they emailed me stating I did not upload documents, which I have done, and asking me to reschedule for $105. Unable to reach Mary Turner who is the coordinator and who signed me up for the class. Therapeutic Professionals ' number has a busy signal. I have reported their site/business to AHA.

I would give my ACLS instructor, Herbert Jackson, 5 stars. He broke down the ACLS algorithms in a…read moreway that seemed simple and made sense. He didn't beat around the bush and make the session longer than it needed to be. I would give Therapeutic Professionals 3 stars. For starters this is the wrong address on here and the wrong suite number. I ended up in a field and was almost late for the class (which is nonrefundable). The receptionist was very nice, but I felt like their website was weird and there were no reviews about this business.

The prices are very fair and the class times are convenient because you can basically tell them…read morewhat time you want and they'll show up to administer the course even if it's just you. I probably won't be renewing my PALS, CPR, ACLS certifications with this business though because I was promised my AHA cards the day that I needed them submitted for my job, however, Chuks Mazi (the instructor) suddenly went MIA. No returned phone calls nor texts until the next morning when he pushed back the date that they would be available. That day is here yet again and no word from him. I would at least appreciate a bit of communication if there were any issues. I don't consider the business reliable nor professional.

My coworkers and I took the CPR and AED class instructed by Heather Smart…read more Heather is very knowledgeable. She prefers to do hands on instruction verses reading booklets and watching videos. The hands on approach is more realistic and gives a better idea of what may happen when CPR and AED skills are needed in an emergency situation. Heather is very passionate about her class and training. After the verbal lesson, we were put into groups of 4 with a dummy to have the hands on experience. The "smart" dummies are equipped with lights to let you know if the compression strength you are using is strong enough. A green light indicates you are doing it correctly. A red or yellow light means you need to use more force. We also used an infant dummy to see the difference between adults and children as the compression strength needed is a lot less and with fingers instead of 2 full hands. It was a little embarrassing to act out a real life situation at first. Not everyone is comfortable acting out a scenario in front of others. As a good instructor should do, Heather was addiment we would not be given a passing grade until she saw each of us perform the series of steps necessary to complete CPA and AED properly. We each took turns and she watched to make sure we did it correctly. After one round, the embarrassment went away and we all started getting into it. I appreciate Heather's approach and dedication to the class. She even got on the floor (see picture) with us to demonstrate the steps herself before turning it over to us. At the end of our 3 hour class, we were given a survey. I gave Heather a 10 (extremely satisfied) on all questions asked. We all left feeling confident and well educated. Hopefully our assistance won't be needed, but should and emergency arise in the future, I am happy we have our certification to help save lives. Our group plans to have Heather back in a few months to take a first aid course.

I wish I can rate this company with a zero star. The lady canceled my course at the last minute…read morebecause I was the only student enrolled that day. When I said " I cannot wait because my BLS card is expired" . She said that the "system doesn't work, I will let you know if I can fix it" which was her excuse for being UNPROFESSIONAL . Of course, I immediately looked for another option since I didn't have another day to wait to have this done. I found a really great company around the kingwood-humble area. I requested my money back from Heather and she totally refused to do so. So I ended up paying double for my BLS course. The other company I found was a professional company and I actually enjoyed the training. In fact, I was the only student and they didn't mind teaching me. After taking the BLS course with another company I realized that Smart Safe Development Solutions are no good for learning. btw the place where they hold the training is awful and uncomfortable. ( this was the only place I knew) but in fact there are great places out there for the same money! Look for other options!