I can not say anything bad Bout this place. They are 3.5 stars and I have not had a bad experience…read morewith no one here. My mother is always clean. I met all her nurses amd aides. And they all been friendly and always showing attention to my mother. This place has got her doing much better from when she got here. Thank you to all my yelp friends that sent prayers, well wishes and just words of encouragement. All of you are so appreciated

Care is very good and management treats patients and their families like family. Facility is…read moreupdated and looks like a hotel. It is very homey and welcoming to all.

I am extremely disappointed with my recent experience with the CooperCare Alliance office in Cherry…read moreHill regarding medically necessary diabetic supplies. For over two weeks, I have been going back and forth between the pharmacy, my health insurance company, and the office simply trying to obtain my glucose test strips. Unfortunately, this is not a one-time issue -- this happens every time I need refills. I have made countless calls to the office, my insurance company, and the pharmacy. My pharmacist has also contacted the office directly and expressed frustration with the ongoing delays and lack of resolution. Multiple insurance representatives have contacted the office while I was on hold and repeatedly explained that a prior authorization was required. Each time, I was told the authorization would be submitted. One representative from the office, Kathleen, specifically informed me that the prior authorization had already been submitted and that the office was simply waiting for a response from the insurance company. However, after speaking again with my insurance company the following day, I was informed that no prior authorization had actually been submitted. This was extremely frustrating and concerning, especially after being told otherwise. Today, the same process happened again. A representative from my insurance company contacted the office while I was on hold and spoke with someone named Jackie, who was faxed the prior authorization form again because the office stated they did not have the forms that had previously been sent by several other insurance representatives. Unfortunately, this is the same thing I have been hearing since last week, yet the issue still remains unresolved. I even sent a formal email to Nichelle Edwards, Director of Clinical Practice, explaining the situation and the ongoing problems obtaining medically necessary diabetic supplies. As of today, I still have not received a response. No patient should have to repeatedly advocate for themselves and endure this level of confusion and delay just to obtain essential diabetic testing supplies needed to properly manage their health. Merena C

The cooper care alliance now has someone lie to you when you and tells you they are at whatever…read morelocation physically that you ask, and are actually sitting at home. I called to ask if I could come in early because I was already in jersey. First thing I asked was she physically at the location. She told me she was and that my doctor was booked up till 5. Come to find out at my phone appointment that my doctor and assistant were actually calling people since I had originally called to come in early. This same person then swore my doctor was booked for 3 months. I said it 3 times, and she still booked my appointment for only 1 month. Quite possibly the worst customer service I have ever experienced. If you enjoy and want the ability to call for fair customer service, THIS IS NOT THE PLACE YOU SHOULD BRING YOUR BUSINESS

New Life Medical Addiction Service's outpatient method of treating alcohol addiction was just the…read morething to help my niece's husband. His drinking was getting worse and the whole family became involved in trying to help him get better. They considered 30-day inpatient places but they were not right. With New Life, he was able to keep his job and go home at night. And it's been 3 months since he had a drink. Our whole family thanks Dr. Savon and his team. They are truly a blessing and a miracle!

New Life changed my life! When I was sitting in my bedroom lost and broken from drugs and alcohol I…read morelooked up treatment centers. Scouring the pages I saw "NEW LIFE!" That's it! That's what I wanted for myself. A "new life" free of the disease of addiction and a new outlook on my mental health. The staff members are ICONIC! Krista is my favorite PA/Psych Doctor I've ever had. She listens to me and always comes up with a great plan for me. Joanna and Kristen are LEGENDS and always willing to help you out. They truly care about you and help you out as best they can. Dr. Savon has been a huge gift to the local recovery community and they opened their doors to me! Please check out New Life if you can! I've been there for almost 3 years and have stayed sober and sane the entire time! If works if you work it!

On May 17th, I was transported via ambulance to Marlton Virtua Hospital. Jeremiah and Morgan were…read morethe EMTS or Paramedics. I was not well so I am not sure their title . They were terrific. I was scared and sick. When they came to my house,my pup was barking with all the visitors. They didn't blink and he is a big guy. By the time they got me in the ambulance, they had calmed Wilson too. The thing is, they didn't just transport me and dump me off t the hospital. They stayed with me till the Emergency Nurse came to take over. This helped. It's hard to be alone when you are not well.. I appreciated their care and kindness. Then the RN, I think Tiara? Began her professional attentive care calmed me. When you can't breath it creates fear and she was quick to give me care. Jade was already waiting to do a chest x-ray and was as kind as could be. They don't want you to drink anything, when you first arrive till they determine your care. But when you are struggling to breathe you become very uncomfortably dry. My Nurse gave me a sponge wipe for my lips. It sounds small but it so was not. Dr. Sing was terrific and efficient. Answered my questions and admitted me to the hospital. I was eligible for hospital at home because I am a senior . An excellent choice. I had been in this program before. I have asthma that can get out of control and they have been able to stabilize me before. The care you can get at home without being in the hospital is a big plus. A virtual doctor visit every day and 2 RN visits give you the support that you need without the trauma of being hospitalized. The Doctors were fantastic. I can't remember all their names but I do remember a Dr Leu and Dr Malek. There were 2 others and I am sorry I cant remember their names. The Doctors did not just give me medical directives, they partnered with me and planned with me. Very noble. Thank you. My Nurses, Christine, Michael, Joe, Sarah and Emily, all very thorough and compassionate. Even the couriers who delivered needed medicine, equipment and even food were prompt friendly and professional. I am feeling better and those partners are the reason why. Wilson Cheese made a bunch new friends. It's nice when the folks are caring for you, accept and understand your extended family. Thanks to you all.

Clean, organized and everyone from the security police at the front door, to the woman who…read moreadministered me to the nurses and the transporter, to the woman who performed my CT...everyone was caring, professional and genuine. I would like my doctor to have listened to me a bit more about what I thought was going on rather than being told that she didn't know and that it may have just been a virus. She was friendly and didn't rush me, but I felt we could have had a better dialogue.

Penn has a great reputation for a reason…read more Today I saw Dr, Guggenheim for a concerning matter. He was so pleasant, positive, and definitely put my worrisome mind at ease. I now have a battery of labs to get and return for a follow-up visit. Hands in prayer ... I found Penn's overall staff to be kind, courteous, and proficient. The building was big and sunny; its sections are designated by colors, which is nice.

Although I wish they had an internist on their staff, the Cherry Hill location of the University of…read morePennsylvania medical system is a game changer for us Jersey folks who need excellent medical care.