Hope everyone else had/has a better experience than myself with this company. I bought a Groupon in Jan 2012 and proceeded to try to book an appt. Finally had an appt for 3-4 weeks later. They never showed, no phone call. Contacted them, was given an excuse of a funeral of a relative. A funeral is terrible and I feel bad for the loss but normally you know at least 24 hours ahead of time that there will be one and I could have been contacted that the appointment needed to be rescheduled. Then was told I would be contacted to reschedule. After 1 week, I contacted them, they never called. Was then given several different dates. The final one being another 3 weeks away. Again, they were a no show. This time, no response to my emails or phone messages. What a way to conduct business! Two months and my money has been tied up with no results. Contacted Groupon and thankfully got a full refund of the Groupon. Groupon Great! Performance Detailing - no performance and awful. read more