My rather old alarm system started beeping recently. Called several places in town asking for…read moresystem repair - or how to turn it off, but they would only come out if I agreed to a monitoring contract. Called Aegis. Call was answered promptly and the woman was very courteous (and funny! Sorry I don't remember her name). Took my info and said someone would get back to me. Got a call from Peter less than 5 min later saying my best bet for the repair on my ancient GE system would be Chris and gave me his number (a competitor, gasp!). If we ever need a new system or do go with a monitoring contract, I will be calling Aegis for sure since their employees are rock stars. Thank you!

From the owner: Locally owned and operated in Flagstaff, AZ since 1994. read more

The best security service we have ever had for our home and business'. The Shebetka's are hands on,…read moreand they make sure that they deliver quality and customer satisfaction. I always know our home and business is in good hands under their watch.

I just signed up for Yelp or else I would have written this review sooner-much sooner..I've been…read moredealing with Icon Security for about a decade now..Their service is beyond first rate. They are extremely accessible and easy to deal with...I have never felt safer against intrusion or fire..They are my security blanket or "blankie" if you will..To borrow a phrase from Allstate, "you are in good(great) hands with Icon Security."

I needed a local company to help me set up my fathers computer. I was able to get help right away…read more I am very happy with the professional and speedy service! Thank you Platinum Tech. Joel, Jose and Daniel are ALL professional, efficient and knowledgeable. I highly recommend them.

From the owner: At Platinum Tech, we pride ourselves on the unique blend of innovation and personalized service…read morethat defines our brand. Unlike others in the industry, we prioritize not only staying ahead of the curve with cutting-edge technology and solutions but also fostering genuine connections with our clients. Our commitment to understanding individual needs and tailoring our approach accordingly sets us apart. From our dedicated team of experts to our unwavering emphasis on customer satisfaction, we strive to provide a one-of-a-kind experience. At Platinum Tech, we don't just offer products or services; we offer a partnership built on trust, reliability, and a shared commitment to success. Discover the difference that makes us stand out in a crowded market.

Absolutely incredible shop such friendly and respectful guys. Always willing to help out. Also very…read moreaffordable and they get the job done fast. Nick is an incredible guy he always very friendly and willing to help out. All around great guy. Thank you guys for giving me a reliable shop to help me with my trucks annoying wiring issues!

Terrible Experience at Sounds Good Mobile in Flagstaff, AZ…read more I had high expectations for Sounds Good Mobile in Flagstaff, but unfortunately, my experience was nothing short of a disaster. I set up an appointment to address the issue where three out of my four speakers weren't working. I thought the problem was either a burned-out head unit, a blown fuse, or possibly some cheap speakers. I wasn't sure, but I trusted the experts at Sounds Good to get it figured out. I met Tim, who immediately diagnosed the issue as a faulty head unit and suggested I buy a $1300 Sony unit. Now, I'm not an audio expert--just like when I go to a doctor or a mechanic, I rely on their expertise. Sounds Good brags about working on high-end cars like Mercedes, Rolls Royce, Porsche and Pantera, so I figured I was in good hands. Their reputation made me feel confident that I would get quality service. So, I paid the $1300 for the new head unit and expected to have the speakers fixed as part of the deal. That was my first mistake: paying without confirming that everything I asked for had been completed. When I got into my truck after the install, the new stereo sounded great--but guess what? The speakers were still dead! How does that happen when you're installing a new head unit? Did anyone even bother to test the speakers? Clearly not. When I asked about the speakers, I was told I would get a "great deal" on them, and that I'd be contacted to schedule the work. Well, here we are--no call, no deal, no speakers. Just a $1300 stereo with half the system still broken. To make matters worse, when I inspected the truck the next day, I noticed that the instrument panel where they installed the head unit was broken in two places. This truck had been in pristine condition--it belonged to my mother and was well taken care of. Now, I'm looking at spending another $1200 to replace the instrument panel that they broke. And let's be real--they're not going to own up to it. I've only lived in Arizona for a year, and I'm proud to be from Oklahoma, where my dad taught me that a man's word is gold. But after dealing with Sounds Good, it's clear they don't live by that standard. They didn't fix the problem they were supposed to, and they caused more damage in the process. I will never go back, and I wouldn't recommend them to anyone. Save yourself the time and money--look elsewhere for your audio needs. Sounds Good has definitely shown me they don't keep their word or stand behind their work. My guess from reading the other reviews is that if you have thousands and thousands of dollars to spend on a project, they'll treat you a lot better. But, if you're a guy like me that just wants some sounds, you're not worth their effort. Respectfully, Dr. Von Lawson

If I could leave it negative stars I would. This expensive system has caused nothing but problems…read more The app crashes for hours on end. If the app is down, you can't see any of the saved information, so you can't even tell WHEN it crashed. Imagine if someone broke into the house and kidnapped my 14 year old??!! It has set off multiple false alarms in a short period of time. Customer service is worthless. The final straw for me is when I needed to open and close my garage door remotely, which I am supposed to be able to do. I called customer service and they showed me how to open, and now it absolutely WILL NOT CLOSE. I wasted several hours on the phone with them, mostly listening to platitudes and apologies about my experience, but they refuse to fix it remotely or to send out a technician. I'm not there. I'm out of town. That is the whole point of having this system. If I had to do it over again I would literally go with ANY other company.

From the owner: Vivint brings peace of mind with reliable smart home security, effortless home management, and 24/7…read moresupport from real people. We keep you connected and secure, and we simplify your life--every moment, every day.

We needed some technical advice rather than something in the way of set-up or repair. Tyree helped…read moreus solve the problem quickly and at a reasonable price. We were very pleased with the service and would go back again.

We use Pegasus for our business. We were referred to Jesse from another IT company, that was unable…read moreto service our needs. Jesse has always been reliable, knowledgeable and efficient every time we have called him. I highly recommend his professional services for your IT needs.

Unethical. They installed cameras in my business. I paid a…read moreyear in advance for monitoring fees. The cameras died in March. They were unresponsive. I asked for the months of "no monitoring" that I prepaid to be refunded. They ghosted me. They also have their employees write "nice" reviews" which is also unethical.

Not the same company now...quality in workmanship is lacking and the owner seems to have an excuse…read morefor everything. Refuses to take ownership. My advice...go elsewhere.