very roud and unpolite and racist staff that usually…read morerefuses to treat foreigners I didn't go my self but I watched enough videos and evidence they refuse and get very aggressive when the patients are foreigners

I arrived in Lisbon with a stomach virus after being in Morocco for a week. Looked online for…read morehospitals and decided to go to Sao Jose because it is a university hospital. Overall, I felt like the care I got there was very good. They did bloodwork, x-rays and put in an IV and hydrated me with saline. Everyone was very nice and very professional. I have a few tips: the only part that was really chaotic was figuring out how to register; you take a number but you also have to fill out a form. so if you go here and they call your number, ask them if you need to fill out a form. We ended up waiting for about four hours for them to call my name or the number I had and then I was informed that they wouldn't call it unless I had filled out the form, but no one had told me that. But I want to reiterate that once I got seen by a doctor and triaged, I felt like the care was very professional and good. One other tip: there is no water fountain here. And the machines that sell bottled water do not take credit cards so make sure you have coin in euros so you can buy water during your wait. Please note that this is a busy public city hospital.

The wating line for emergencies is way too long. I had an ear infection and it took them 3 hours to…read moreattend me. Mind you it was in the middle of the night where not many patients are wating. The service is too slow. Plus the hospital is full of sick people and it's dirt. Quality of the hospital is low.

I had to wait over 3 hours and they saw everyone who came in after me before me . Extremely gross…read moreand dirty bathrooms . Terrible experience .avoid this place

Check in is quick, efficient and staff friendly. Clinic is…read moreclean and system works. I recommend this clinic to anyone ill. It's private and it works.

Depende realmente dos médicos e especialistas que encontramos no Hospital da Luz. O meu próprio…read morepercurso, desde o serviço de urgência até ao pneumologista, correu muito bem e fiquei muito satisfeita. Infelizmente, a experiência com o meu marido foi muito negativa. Por isso, perdemos a confiança e decidimos procurar outro hospital. It really depends on which doctors and specialists you encounter at Hospital da Luz. My own experience, from the emergency department to the pulmonologist, went very well and I was very satisfied. Unfortunately, our experience with my husband was very poor. As a result, we lost confidence and decided to go to another hospital.

Pessimo atendimento. paguei 135 euros por jma consulta na emergencia e mais 150 de caucao. infra…read moreestrutura muito bonita mas atendimento horrivel. tres horas de espera. Quando finalmente atendido o medico queria por para fora do consultorio em 5 minutos. Nao ouvia, nao se interessava. So queria terminar a consulta relampago. finalmente recepcionistas antipaticas e sem a menor empatia. nota zero. deviam investir menos na beleza das instalacoes e mais na qualidade do atendimento

Dr Miguel Ribeiro agreed to see my husband at the end of a working day on an urgent basis. Dr…read moreRibeiro is an experienced doctor in internal medicine. The minute he saw him, he knew it was shingles (keratitis). This condition is very serious and we had to move fast to avoid permanent damage to his eye. Dr Ribeiro prescribed medication and referred us to the CUF hospital to consult an ophthalmologist. Our phone was not working in Portugal so, Michele, at the front desk, worked hard to get through and was able to get us an appt for the next morning. We had not realized how serious his condition was. I cannot stress how lucky we were that Dr Ribeiro accepted to see him at the end of his work day. He saved his eye and we are forever grateful! Thank you for caring! Shirley and Clarence

As with the prior review, you better hope you only have flu and insurance they accept. I'm…read morevisiting from the USA and simply needed a prescription refilled (which the doctor in Lagos refilled for €10). Not only did the doctor call me a liar he told me I shouldn't be taking the medication! I'm a 70 woman with osteoarthritis. Not only that...they charged extra because of the pandemic. Needless to say, avoid this place at all cost.