Yes, everyone hates Centrelink. It's a well-known struggle with them to get anything organised or talk on the phone or meet or anything!
In my history of dealing with this government organisation, I've found that this Centrelink on High St in Prahran is the nicest and most productive one out there. This is my personal experience, as I know everyone has his or her own horror stories about this place. I found them all really easy o talk to and with their help and as little as hassles as possible it was a fairly painless experience.
In conjunction with the WISE employment down the road, they seem to be the nicest team of employment helpers you can get. With dealing in places like Mornington, Frankston and Moorabbin, I'm really glad I moved up to the Prahran offices, as it was a breeze from then on. read more