Quite efficient to renew your license. They accept Debit, Cash, and Cheques…read more As you enter you take a number and wait to be called. People must not like the wait time so they leave which means your number gets called much faster than you'd think. Once you renew your temporary learner's permit they give you a receipt and you get the card in 3-5 business days. They do what they're supposed to do and it doesn't take forever.

4 stars does not mean I am a fan, but (little secret) this place rocks in terms of how much time…read moreyou get to spend. There is not too many people each time i go and the wait time is at most 15-20 minutes. There is just one number to take, not 4 or 12 with letters before it like D26 or K43 like the larger places that offer more services (like Henri-Bourassa). As long as what you are doing is basically paying to renew your licence and registration, this is as good as it gets. They might do more but you'll have to contact them for yourself.

I demanded CAA Towing my car from driveway to dealer they sent very poor unsuitable truck the left…read moreme hanging looking for someone to tow my SUV. Called them three times no hope. CAA is taking us for granted wanting the customer to be in their suitable condition to get help. I'm class 1 driver. I work with heavy machinery. It could have been done easy but carelessness from CAA personnel but me in hall day lost in finding towing front of my house. Imagine if your kids or loved once got stuck in this situation. I'll cancel my membership. Do not trust CAA.

I'd received ticket at 11:00 a.m.... Been waiting 2 hours. I should put negative-1 star.read more

Went in to get a drivers licences for one of my kids, and what an experience it was! At the most,…read morethe educational level of the people who work here is lower than a high school graduate. I would say closer to drop out level. If the receptionist would have barked at me I would have had more respect for this woman. Attitude attitude attitude. Sarcastic remarks...How a governmental agency put such an incompetent person (and one who did not utter a word in English) in a position where the client is first greeted.. I'll never know... Hint... there are English people in Montreal... don't you think that a person knowing more than one language is a prerequisite for the job?. By the way... if you have a perfectly good car that you would like to use for the test drive... Be prepare to dish out $40.00 to rent a car. My car is just 2 years old and the hand brake wasn't good enough for the person conducting the test...Here's a little hint for you....RAISE the hand brake with a little force...IT WORKS...Probably didn't have his corn flakes and had morning sickness. Here's another hint...do some weight training, especially upper arm. When challenged that the hand brake does work...he got insulted, stormed out of my car, slammed the door.. and proceeded to walk back into the government building shutting the door behind us. He could of held the door open for us... after all, we came out of the same exit... We had to walk around the building to and come in from the main entrance again. Unbelievable....Disrespectful....ill Mannered....Impolite....Uncourteous working people here...I can't believe my tax dollars pays their salaries.

This is a government building, that means there are usually long lines and the staff is overworked…read more With that in mind I had a very pleasant experience, I had a reservation for an appointment, I arrived 15 minutes early and was gone at the expected time. The staff was incredibly nice and efficient and they had no issues with my broken French.