In need of a pain management physician having just been released with severe nerve pain from…read moredegenerative disk disease.

I was in Wenatchee from Kansas, where I am scheduled to have surgery, next Friday in Kansas. I…read morehave excruciating lower abdominal pain and will be having 85% of my colon removed. I take pain medication every 6 hours but some days my pain can not be controlled by my hydrocodone that I'm prescribed. I went to the ER twice while in Wenatchee over the course of 1 week and absolutely every nurse, doctor, triage, and check in people I dealt with were extremely nice and caring. I felt very comfortable when they took the time to listen to my medical problem and follow the protocol my doctors have in place from Kansas. Thank you guys for all your help.

this review is for the on call pharmacy to fill a prescription…read moreCWH pharmacy acts put out over the phone as though your a bother to them everytime I try to call and refill They are not friendly and I am over that

Warning to customers: if privacy matters to you, be aware that private medical conversations at…read moreConfluence Health Mares Campus are clearly audible in adjacent rooms. While I was in Room 20 on the second floor, I could clearly hear the doctor-patient conversation in the room next to me. I raised the concern during my visit and was told the sound machine in the room is there because this is a known issue. My doctor also told me he had already raised the issue with Confluence management, no action had been taken, and he would mention it again. When I asked if it was just this room, he said no, it was every room.

In the past, my wife and I have had many bad experiences with this hospital. This was the first…read moretime we actually received great care from an ER doctor here. I have never been seen by this doctor before, but this hospital should retain his services as he was attentive and cared about helping me. I live with chronic pain in my lung due to past P.E.'s lobectomy, and so many surgeries and procedures, and the last few experiences I was treated like a junky looking for a fix, even though they can see my history. In the past they did not listen to me as far as what helps me with my pain and by difficulty breathing. I only go if it has been out of control for a few days or more and keeps me from even getting any sleep. As I have been dealing with this for over a decade, I know what helps and what doesn't, but by telling them what helps, they have treated me like a junky and not given me the care I need to relieve my pain. For the first time I saw somebody that listened and reviewed my history and who's main goal was to help me breathe better and get out of/reduce my pain so I could finally get much needed rest. Dr Vance Rothmeyer was outstanding. He was able to help by listening to my needs and treating me like a human being in pain vs a drug seeker like some others do. I am sure they do deal with people that do go in just for a fix, and I can't tell you how humiliating it is to go in for help and just be treated like a junky. For those of us in real need of pain relief with real chronic pain I am sure you have had to deal with Dr's that judge and don't listen. I can't thank you enough for your help Dr Rothmeyer. For the first time in a very long time, I received the care I needed. The nursing staff at this hospital has always been top notch. It has only been the ER docs that have treated me this way, regardless of my wife being there to help advocate for my needs and a history to back it up. Because of Dr Rothmeyer and as always, the nursing staff, my hope in getting the care I need at this hospital has been somewhat restored. This usually happens to me a couple times a year, so I just hope other ER doctors can learn from this man. When being in pain all the time, it is not just the pain, but the mental aspect of dealing with it. Anxiety, depression, insomnia, etc... So, they don't only help with the pain, but with everything else as well. It is torture dealing with this. I can't thank you enough for your care.

I visited the ER at lake Chelan health hospital on Oct 19. I am a retired physician and have spent…read morethousands of hours in the ER. My visit was excellent. Dr Rothmeyer was empathetic and professional. An excellent physician. My nurse Shirley, was spectacular! She was caring and made me feel relaxed. Very professional. My last visit to this ER, I was treated by the rudest nurse I have ever seen in 45 years. Rural hospitals are challenged, I have lived it. Kudos to Chelan for a very professional visit.

Theytreated my sister very well and she had a fractured elbow and it healed in three monthsread more

From the owner: Seattle Children's Wenatchee Clinic serves children and their families in Chelan and surrounding…read morecounties. Our clinic offers services provided by the same doctors and nurses who take care of children and adolescents at our hospital campus in Seattle. We also use the latest in technology to conduct telemedicine consultations.

Went in for a stress test. Nurse mocked my being there. She could tell I didn't appreciate it and…read morewas very professional after that if not sincere.

I was sent here with my fiancée for URI treatment. The staff in the lobby were not wearing masks…read morewhen communicating with one another, and many did not wear masks properly while communicating with patients. Masks were also under enforced. When we finally were seen, the RN who administered our covid swab was respectful and to the point; wearing his mask properly the entire time. Our doctors, however, were brief and inattentive to our needs. I also would like to point out the blatant homophobia. The nurse administering our discharge refused to refer to my fiancée as my fiancée, but rather as my friend. Just gonna go to the walk in next time.