When I first registered with this surgery (20 years ago), they were brilliant. Lately I have become more and more frustrated, you can't get an appointment unless you are lucky enough to be the first caller of the day at 8am, by 8.30am all the appointments have gone yet you can't pre book for an appointment unless it's for 4 weeks in advance at the Goxhill surgery! The phone system is now automated and by the time you've pressed 1 for this or 2 for that you've wasted 5 minutes, just when you think you're going to speak to someone it says "You're in a queue ......". You almost never see your own Doctor and, if by some small miracle, you do get an appointment, you can expect to wait for up to an hour over your allotted time before actually seeing a GP. Even if you have no medication left a repeat prescription won't be issued without a review .... for which you need an appointment! So best of luck, try asking for your review a month before it's due, you may get an appointment at some stage but it probably won't be with your own Doctor. I'm now registered with a different surgery. read more