1. Central Illinois Disposal

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Pontiac, IL

Central Illinois Disposal

5.0 (1 review)
Open • 7:00 am - 5:00 pm

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Recycling dropoff

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1 year ago

They have great people in the office and the pickup is always on time and very thoughtful.

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Republic Services Pontiac Landfill

Republic Services Pontiac Landfill

(7 reviews)

They don't offer an extra pickup for regular garbage or recycling. They also don't let you put…read moreextra bags next to your bin. They also won't let you schedule a "bulk" pickup (even if you pay for it) for waste that could fit in your bin. So if you have extra garbage due to death, rental cleanout or moving, oh well too bad for you. They said I'd have to bring it to the landfill (rent a truck I guess) to dump a few extra bags of garbage. Seems chintzy, especially when our town hosts their smelly landfill for free. Customer service explained their lack of service very politely, thus an extra star given.

This company has mastered the art of making a simple task unnecessarily difficult…read more Before driving 30 minutes to the facility, I called with a basic question: "Can a private citizen use this location?" Instead of getting an answer, I was asked for an account number, address, full name, and other information that had nothing to do with my question. Despite explaining multiple times that I wasn't a customer and simply wanted to know if the location was open to the public, the representative never provided a clear answer. So I took the chance and drove there anyway. The facility itself was just as frustrating. The signage was poor, there was no obvious place for first-time visitors to go, and I ended up driving into the wrong area before eventually finding the entrance. Once there, I learned I had to purchase a safety vest just to drive a very short distance and unload into a roll-off container. Safety rules are understandable; forcing customers to buy equipment for such a minimal exposure seems more about revenue than safety. The final insult was being charged a flat two-ton rate for a small load in the back of a Jeep. Poor communication, poor customer service, poor organization, and pricing that feels disconnected from reality. The experience left me with the impression that customer satisfaction isn't a priority because there are limited alternatives in the area. I will avoid using this facility whenever possible.

Central Illinois Disposal - recyclingcenter - Updated October 2026

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