Tricked us into a 3 year "contract". Asked to cancel and willing to pay a small fee, but was told…read morewe would have to pay the entire service total for all three years to cancel. Very shady business practices. No bueno

After moving into a new house and me going out of town, we were in the market for an alarm system…read more We went back and forth on going with ADS or its much bigger competitor. My wife's parents have ADS and have been satisfied, so that is what we chose. We procrastinated so bad that is was the week before I was leaving before we called. Once we did call, the salesperson asked if he could come over right then. Surprisingly fast service. He looked through everything and determined what small things needed to be done. One of the sensors on our back shed was dated and needed to be replaced. He gave us one he had in his car just so we wouldn't be charged when the installation. I believe he came over on that Friday and we explained our sense of urgency with my pending travel coming up. He said no guarantees, but he would make some phone calls to see if he could get it to happen. He got us scheduled to be installed that following Monday!! Everyone we have dealt with has been extremely friendly and helpful. Our salesperson gave us his cell number and said to call any time we have an issue. When our new puppy was setting off the window break with her occasional whining, he discussed a solution and got someone out to get it fixed. We have been nothing but happy with our experience.

Very unhappy with this company - trying to get out of the contract. They said i signed a 4 yr…read moreagreement. I don't believe it and i can't get them to send me copies of my contract.

if someone from alarm protection, llc comes to your door, the best thing to do is slam the door in…read moretheir face. they prey on the elderly, old, and disabled. horrible horrible horrible company. they don't deserve any stars but i had to in order to write a review. we live in alabama and the sales man bombarded his way in to my family's home after being told they were resting. the sales man tries to relate to your own experiences just to try to make a deal. lied about a 3 day trial of the alarm system stating if we didn't like it, some one would come back and pick up the equipment. it has been 2 wks and all of the equipment is still here. after cancelling the salesman called back and said that alarm protection, llc was not allowed to put our old equipment back in place. customer service representatives are very rude and tell lies also. to top it all off, the sales man has called the alarm company that's the family is keeping and disguised his voice to be a female, cancelling the alarm system and now there is an outstanding bill.

I would recommend not using them if you can help it. They are extremely disorganized and have…read morecaused thousands of dollars of damage to my house. The owner is competent and a good technician. One person is not a functioning company. You have to be able to manage your people and be accountable to your customers. There is absolutely no internal communication at CRV Surveillance. I would suggest properly vetting another company.

From the owner: In any industry there are key factors that lead to the successful achievement of company goals…read more Proper security of the firm's assets: the building, grounds, inventory and its most important asset, employees, is one of those keys. CRV Surveillance, LLC offers a wide range of products and services geared toward your total protection from danger, theft and vandalism. At CRV Surveillance, LLC we strive to provide the best equipment available. This includes IP (Internet Protocol) as well as Analog video surveillance systems. We offer: Security Consultation, Video Surveillance Installation, Security System Installation, Access Control System Installation, GPS Fleet Tracking, Camera server maintenance and 24-Hour on-site Service. Why choose us? Prompt Project Completion, Service-Oriented Organization, Dedicated To Customer Satisfaction, Competitive Pricing, Statewide Service Available!

So far so good. We are in the process of planning out a Pen Test and things look promising. Will…read moreupdate this review after it's been completed.

From the owner: It is our job to know the many facets of IT security, and our goal to uncover the internal security…read moreissues that most IT departments do not normally have either the time or manpower to discover, in order to keep our clients ahead of the IT security curve. We offer services in three primary areas in order to achieve this goal. We can measure where you stand against industry standards, advise you how to improve your current measurements, and train your staff to effectively understand and practice security standards. We center each service on proven informational security management system standards, ultimately looking to either repair IT damages made by hackers or acts of nature, or to prevent the vulnerable areas in IT systems that invite breaches.