Greetings from Montgomery! We just wanted to shout out Tlow with Bdry Alabama who conducted our…read moreannual well point check!!! He was on time, courteous and did an overall awesome job. Thank you for the great experience!

In 50+ years of homeownership I have never encountered a worse company than BDry. We paid them over…read moreten thousand dollars to encapsulate our crawlspace and $200 per year for three years to inspect it to be sure it was still in good waterproofed condition. Because I'm not able to crawl under the house to check their work, it was not until we had a leak in the kitchen and a water remediation company was called that I learned the truth. They took pictures of gaping holes in the plastic encapsulation with whole sections of wall that had no plastic. The plastic was just laid up next to the concrete block so that any moisture from the dirt below just traveled up the wall back into the crawlspace. BDry had cut a hole in the plastic encapsulation and dumped the water from the dehumidifier under the plastic onto the dirt below instead of putting in the sump pump we paid for. Probably because the sump pump was buried only 2 inches in the ground instead of being flush with the dirt. I doubt it worked at all. I could go on for pages but, hopefully, you get the idea. I have never felt so scammed by a company. We gave BDry a chance to fix the problems but they only added a few extra pieces of plastic and still left the dehumidifier dumping water into a hole they cut in the plastic. They did replace the broken dehumidifier because it was guaranteed. But because damp air kept recirculating round and round under the house I suppose it would've broken again pretty quickly. We only asked BDry for a refund of $600 for three years of yearly service to inspect for problems. To date they have not paid us. We had to hire another company to completely rework our crawl space. If someone had taken the time to write about their negative experience with BDry I never would've hired them and saved myself A LOT of money and heartache. Don't just walk away from BDry-RUN!!!

I was not impressed. I had them come look at a recently installed system. The man was angry the…read moreentire time. He pulled out a calculator with an estimate of $18,000 for the brand he uses and refused to work with the new equipment. I felt sorry for his helper. I paid them $99 to get the hell away from me essentially. As a result, I would not call them for anything. I would not recommend them. Thumbs down.

First, this company answered the phone and was able to send someone out to look at a duct problem…read morewe had at One of our duplexes. That is a plus. A big plus. The downside? They quoted me an outrageous price. When I told them it was 50% more than what we had budgeted and I was going to call my spouse to talk about it, the technician IMMEDIATELY dropped the price by $250.00. Like before my husband could even answer my call. He knew that his quote was outrageous and that my husband would say absolutely not! but felt I may be gullible. I know that I am a girl, But that doesn't mean as a company that the first thing you try to do is price gouge me. Shame on you. The workmanship is fine, but I am very displeased about the quote process.

I really wanted to like this company because everyone I spoke to was so nice. However, if you are…read morehaving plumbing issues, I would not use them. We have had the same problem with our plumbing for over a year now. We have had countless people come out from Xcalibur to look at the problem and we have paid them almost $3,000 in total and nothing has been fixed. The first encounter was in December of 2024. I even paid for the VIP service because I was told that the VIP would help us get quicker appointments. We paid every quote we were given, and we did everything Xcalibur recommended. We even got our septic tank cleaned out unnecessarily because they recommended it. I first became frustrated with Xcalibur in January of 2025, because we had so many people come out and everyone assured us that the problem was fixed when they left. At that time, we were quoted $2,335 to fix the problem that we had been assured was already fixed. I wanted to use another company because I felt like we were getting the run around, but Xcalibur assured me that this would fix our problem. I was told that the company stands by their work and that they offer a warranty on their services. I reluctantly agreed to the work because they were so nice and I trusted them at their word. We were told everyone who had come out before from their company did not know what they were doing, but this plumber was the "fixer" and would make everything right. When I asked for a copy of the warranty, I was emailed a copy of the invoice only. Over a year later, and the problem is still not fixed. We had someone come out last week from Xcalibur, because the problem resurfaced yet again. Not only is there not a warranty on the work done by Xcalibur, but we paid almost $400 for a camera to be run (for a second time by Xcalibur). We were then provided a verbal quote for well over $10,000.00. I was again told that everyone who had come out before had no idea what they were doing but THIS would be the fix. The suggested quote included going through concrete and ripping our floors up. The flooring work was not included in the quote. At this point I have lost all trust in Xcalibur as they have repeatedly lied, and they do not stand by their work. They clearly do not even think their past plumbers did a good job. They clearly only care about money as they continually come out and quote more and more each time. The $400 we paid last week (on top of the money we have paid to them previously) did absolutely nothing, because only a few days later the problem was back. I called another company and they came out quickly and they were so incredibly professional. Everything Xcalibur failed to do in over a year has been fixed in only a few hours and around $750.

I have been a member of Xcalibur for a couple of years now and I've used ever one of their…read moreservices. I haven't had hot water for three days and David got the job done. They come out quickly and assessed the situation and get it done. This is my third review for Xcalibur because every time they leave, the problem is fixed. Its totally worth it to become a member because things can go wrong at the worst time and you know who to call. Im happy. Today I have hot water. The staff has always been courteous, knowledge and they get the job done. There are all kind of other benefits that come with the membership so you should call and set it up. Its horrible to run around at the last minute trying to figure out who will fix your problem. Guess what, they do it all. No running around trying to find someone, just call one number and they will get you hooked up. I know they have for me. Now to go enjoy a nice hot shower.