I placed an online order with Lighting Specialists in Utah and received an automated receipt…read more Then--nothing. No shipping notice, no follow-up for ten days. I emailed them and got no response. When I called, I reached someone who repeatedly said, "I only work in the showroom," but was able to check the order and told me, "It hasn't been processed yet" (read: nobody even looked at it for ten days). When I asked to be connected to the right department, I was told that person was "out of town." But the showroom person was able to cancel the order. Thankfully, this was a small purchase and not a critical part of my home remodeling project--but that's beside the point. Tip for Lighting Specialists in Utah: If you accept people's orders and money online, be prepared to process or respond to those orders within a couple of days--not 10 or more. It's not just bad service--it's irresponsible.

This past month working with Lighting Specialists has been a rock bottom one star experience…read more Years ago I have had many very good experiences and feel somewhat obligated to leave 3 stars because of that. I hope I just had a rare situation this time My bedroom celing fan had an integral part go bad. I had no light, no fan, nothing. I identified the problem part and we sought a replacement at Lighting Specialists. They took our money and said the part would be in around two weeks. A little over two weeks later we call asking about the status of our replacement part. Turns out they just charged us and never placed the order. No part was on its way for over two weeks. They said they were sorry and would order the part for real this time. Said it would be a couple weeks. This is when I got a bit angry and explained I had no light in my bedroom and why, since this was your mistake you couldn't overnight the part. Another week and a half later the part came in. Went to go pick it up and they wanted to charge us again, saying we didn't pay the first time. Another mistake on thier part. Finally a month later we are up and going again. I may have to look elsewhere for my next purchase.

Beautiful showroom with all the lights, bathtubs, sinks, faucets, toilets, kitchen designs, and so…read moremuch more than you could ever dream of! This showroom is massive and has so many choices to look through. Great place to come search if you're looking for great inspiration for your home!

My Bosch stove died..I went to Mountainland, and the guy there couldn't really care less about…read morehelping me. Went to check out Ferguson, and Joani Jordan really took the time to help me through the showroom, went through what was available and really, really..actually "helped" me. She didn't push any single item on me, but helped me see what was available, what I was looking for, what eventually wasn't suitable for me etc. In the space of about six hours I made a decision, went and got a loan at Mountain America and my new stove is ordered and awaiting shipping. If you think customer service is dead, go to Ferguson and experience it firsthand!

I ordered a light from here and then when I went to pick up, I ended up buying the perfect light…read morefor another room in my house... Jeremy and his sister were very knowledgeable and incredibly helpful!

Outstanding service. Helpful, responsive. Stocks unusual, high-end parts, and specialty lighting…read morenot found elsewhere. Excellent value. My go-to vendor for traditional and eco-friendly luminary needs. A great asset to the community.

My Mom's treasured table lamp was broken and needed repair. I came to the Lamp Company because they…read morewere local and I couldn't have been made more satisfied. They immediately fixed the lamp to my mother's delight and did so at a price far lower than my expectations. They have an amazing selection of lamps that you will not find anywhere else. I highly recommend them.

Remodeled and installed vaulted roof so several of my light fixtures were too short or were made…read morefor flat ceilings. They fixed them up so we could reinstall.

I was an early adopter a few years ago to permanent LED house lights. From day one the app…read moreinterface was clunky at best and I had issues with the Wifi. They came out a couple of times to try and fix. It worked temporarily. Now my lights have not worked AT ALL for about 3 years. Called them again and was told they dont support the older ones and I would need to replace. They were happy to take $4k from me the first time and now want me to do it again. No thank you. I will shop elsewhere.

I have to leave 1 star, I'd give zero if I could!! Had my lights installed many years ago, maybe…read more8-10. Worked great for 2-3 years then I started having problems, lights stopped working, problems connecting, app troubles. The company came out several times to troubleshoot, charged me a service fee each time only to have the same problem or a new problem start again shortly after. After a couple years of calling the company I was told they couldn't do anything more, they were going out of business. Funny, their website says they have been in business since 1993. Run from this company, they are crooks through and through!!

If you are down and not in the Holiday spirit and need to be swept away and placed in the mood…read morethen this is the place to go. So many things to look at and ideas to be made. The staff is helpful and friendly, the amount if items to see and buy overwhelming. The prices may seem a little high, but the quality matches plus finding the unusual and unique items make up for it.

I'm absolutely delighted that Modern Display has reopened their doors in Murray, Utah! I follow…read morethem on IG, and saw their announcement saying they were reopening this week at the former Shopko on State Street. This new place is huge, everything is spaced out well, and the place is well-lit so it's easy to see all the wonderful merchandise. The service I received was terrific. I was there to inquire about lighting for my patio, since they carry really lovely custom lights that lend a romantic feel to any garden space. They were able to answer all my questions, and provided me with helpful tips and suggestions. While Modern Display's new store has only been open for four days now, you wouldn't know it! They're already well stocked with classy and fun Halloween, Autumn Harvest, Thanksgiving, Christmas, Hanukkah, and other Winter decor. As part of their grand reopening, they were advertising all Fall and Halloween merchandise at 25% off, and it's ridiculously cute stuff! Staff pointed out that the Christmas/Holiday trees aren't decorated yet. No worries, that just means I get to have an excuse to come back n' see! Every year, the MD display trees are always very lavishly decorated, and just gorgeous. Thank you, I'll be back!

Atrayl and Gabe were so great! Professional, friendly, hard working. Loved our experience!read more

They were so easy to communicate with. The process from reaching out to setting up was seamless!…read moreSad we had to move out of state, but I am definitely recommending them to friends and family!

Gorgeous showroom. Fairly high prices. But you get what you pay for. The sales people are somewhat…read morehelpful. Walked in and wandered around alone for quite some time before being approached, which was fine by me! If you have no budget and looking for high end stuff, this place is perfect!

From the owner: Guild Hall Furniture stands as a beacon of luxury and sophistication in Salt Lake City, Utah…read more Nestled in the heart of our vibrant community, our showroom is a treasure trove of distinctive home furnishings, exquisite lighting treatments, and captivating accessories. What sets us apart is our unwavering commitment to excellence and our team of award-winning designers who are dedicated to making your design dreams a reality. Step into our showroom and experience the Guild Hall difference firsthand. Our curated collections are thoughtfully selected to inspire and delight, offering a harmonious blend of timeless elegance and contemporary flair. Whether you're searching for that perfect accent piece or embarking on a complete home reinvention, our designers are here to guide you every step of the way. What truly sets us apart is our dedication to customization. Our showroom offerings are not just for display; they're available off the floor, ready to be mixed and matched to suit your unique taste and style. And if you're looking for something truly one-of-a-kind, our team can facilitate special orders to bring your vision to life. At Guild Hall, we believe that luxury should be accessible to all. That's why we strive to provide exceptional value without compromising on quality. From classic staples to cutting-edge trends, we offer something for every aesthetic and budget. Experience the epitome of luxury living at Guild Hall. Your journey to a more beautiful home starts here.

I ordered an expensive Italian leather sofa from Lightspot a few months ago. Working with the…read moreowner, Walt Cowie, I was able to find the absolutely perfect sofa in term of style, size, color and materials used. Walt was VERY customer-focused, even mailing me actual leather samples so that I could check the nuances of color in both natural daylight and under home lighting at night. He also provided several suggestions for additional pieces of furniture (which I ended up sourcing elsewhere in the interest of time). Upon ordering, Walt went the extra mile, making it easy for us to arrange for payment; plus he advised me as to when to get the order in, given the extended holiday season in Europe that could impact my final delivery date. By the time I ordered my sofa, I had a crystal-clear idea of what it would look like, how much it would cost (incl shipping), when it would be delivered, and got the distinct impression that Walt would be there every step of the way to ensure my final satisfaction. Throughout each stage of the order, delivery, and set-up process, Walt was very responsive. The delivery was a challenge itself, as I live in a small town with steep hills, and virtually no way for a big-rig to drop the furniture off. That necessitated an extra step that Walt coordinated with a freight company which included offloading to a smaller truck, plus "white glove" delivery (uncrating, carrying the piece into the room of choice, and removing all packing materials). The final result was delivered recently: an absolutely gorgeous leather sofa with flawless workmanship and exquisite detail. I can not even begin to describe how thrilled I am with this piece of furniture! I would not hesitate to work with Walt again on future furniture needs. Even though his store is in a different state and different time zone, I felt like Lightspot Modern Design was right here in town.