I had high hopes for HeadSpace Salon after seeing all the great reviews, but my experience was…read moreincredibly disappointing.
During my first visit, I was told, "Come back in 6 months--too many layers!" I followed that advice and returned after 6 months, only to be told, "Still one layer left--come back in 3 months!" So, I came back today, hoping for some progress, but what I received was beyond frustrating.
The stylist was rude and refused to cut my hair at all. I asked for at least a trim or some shape around my face, but he outright declined. He conveyed his refusal with a statement that was dismissive and condescending, saying he wouldn't cut my hair just because I wanted something different.
I live in Rome and travel frequently, making it difficult to schedule haircuts. I'm furious that he wasted my time, especially after giving him multiple chances. I've never encountered a stylist who couldn't create a hairstyle or a transitional look for long, straight hair with fringe bangs. It makes me question his talent and creativity.
I cannot recommend HeadSpace Salon based on this experience. It's disheartening to feel ignored and undervalued as a client. I see based on the other negative reviews, I'm not alone in this experience. I can speak quite a bit of Italian but I'm not fluent, so I used Google translate, because when it comes to my hair, I don't want misunderstandings. Maybe he only likes to cut Italians. He should say so up front if thats the case.