I had such a great experience here that I cried on my way out because I felt HEARD and cared about…read more Shannon is such a kind and informed provider. She listened to all of my issues, asked good questions about it all, and then explained to me in amazing detail her thoughts on it all. She offered me treatment options but did not pressure me into anything. She not only gave me peace of mind on my symptoms and experiences but she also explained the why of all of the symptoms. She spent over 30 minutes in the room with me, longer than any doctor ever has. She was so caring and she was so sweet. I cannot thank her enough for the amazing care she provided me with. I will come back here for all my needs and recommend this office to anyone and everyone.

The staff is very professional and knowledgeable. The wait was short and we actually got in on the…read moreappointment time. Very rare for Novant! Kudos for their time management! My wife's questions were answered promptly and to her satisfaction. Emily Anderson took excellent career of her.

Dr Moody is a kind and caring physician. I will never have a mammogram there again if Ashley is the…read moretecnichan. She was rough and didn't take the time to do it correctly so that I wasn't in excruciating pain I've had many mammos at my age and this was the WORST. Hopefully they will do something about this The other staff was great!

I wanted to shoutout Dr. Mody and her team. I had an IUD put in and I struggle with stress/anxiety…read more I was terrified walking into the appointment, but Dr. Mody and her team were absolutely amazing. They walked me through each step of the process and were so patient with me. Dr. Mody is a rockstar at this procedure and I will recommend anyone and everyone to come see her.

Dr. Lowe was so rude and condescending throughout my appointment. He even went as far as saying a…read morehighly racist comment during my appointment asking "which flavor of MFM doctor did you see" asking about their race. I would not recommend him to anyone and he should be reviewed by an ethics board.

Dr. Leger is amazing! She truly cares about her patients and takes time to always listen and answer…read morequestions! I love her!

I received a call from Dr. Grewel's assistant (maybe a nurse) first thing in the morning saying…read morethat I had an abnormal pap smear result and would need to come in for a colposcopy. She explained that they would take about an hour and a half and use a microscope and review any cells and biopsy any of concern. She then passed me to the front desk to schedule the procedure. I was given an appointment 8 weeks out. I asked to please be seen sooner. They found a spot 4 weeks out. I decided to call back and see if there wasn't anything else they could do. They called back and replied that the date given "is actually a decent time frame to get it. We actually had to work you into a spot that day. .....It's not going to turn in to anything else....you know we've actually had people that have waited several months to have this done." I then googled the average time to get an appointment and they said depending on the report it can vary from 4-6 weeks. So I thought I'd call and just ask to briefly speak with the actual doctor about my results. Just to get a bit of reassurance, which seemed like a reasonable request. I received a very curt call back from the assistant (maybe nurse). I said, "I would like to have a very brief call with the doctor to discuss my results." She actually replied "well, you didn't have any questions this morning,...I know you want to move your appointment up..." I replied, "Please stop, I do not want to argue with you about this. I just want to have a brief discussion with my doctor about my results." She told me that the doctor did not call people back. I offered to pay to come in for a brief appointment to see the doctor to go over results. She told me there were no appointments. She finally begrudgingly agreed to leave a message. I have never written a review before...I generally prefer the benefit of the doubt...but, in this case. I do not like to be dismissed when I have a very reasonable request.

I cannot say more negative things about Dr. Lowe. He was racist throughout my whole appointment and…read moreasked me "which flavor for MFM doctor" I saw. He was rude and rushed throughout the appointment.

dr jertson is fantastic and very proactive in solving my problems. when i was a younger teen she…read morewas also helpful in keeping my business private from my mom. she makes me feel comfortable and cared for and never judged. i highly recommend dr jill jertson!

I had been a patient here since I was 16 under Dr. Gatseghan until his retirement and briefly a…read morepatient of Dr. Lathrop until she left the practice. I thoroughly enjoyed my experience with Dr. Lathrop, she was open-minded, a great listener, and I felt as if she always had my best interest at heart. With the new gynecologists here at the practice I will not be returning due to a dispute with the office and due to the uncomfortable atmosphere by me being a young AA female. The doctor and NP that I was seen by until my departure were knowledgeable, yet many times I felt as if their moral/personal beliefs determined the type of care I would receive. I will gladly not be returning.

I can't say enough good things about Dr. Augoustides and his practice. From the front office staff…read moreto the medical assistants and nurses, we are always treated with kindness. Dr. Augoustides is the most knowledgeable doctor I have ever met. After seeing many doctors before, he not only identified what was going on, but he used such a personalized approach to support my body gently yet effectively. He always makes me feel seen and heard. I am never treated like a cookie cutter patient or just a number. He truly practices integrative medicine, and has an incredible knowledge and knows how to use the "best of both worlds." I have recommended him to many friends and family and will continue to do so.

I would give PIM a negative rating if available. I completed the online form for them to contact me…read moreand after 2 weeks of silence I called and left a message. STILL no response!

I miss novant love that you can go to several different Dr and each one can see your reportread more

I booked my appointment here for my first OBGYN appointment and to seek answers for some of my…read moresymptoms. The girls at the front desk were incredibly sweet, but that was the last of my positives for this office. The medical assistant who roomed me was nice enough but she was judgemental as she typed in my medical complaints and my personal information. She took my blood pressure and did not even look at the dial as it went, I am healthy and have a good pressure but if she made mine up, does she make up others who may not be healthy?? Dr Hall came in, we barely spoke and he said "let's just go ahead and get the exam done and we can speak more after". He did not verbalize through the exam and he touched me unexpectedly and without warning a few times. He told me to get dressed, then several minutes later he came in with my end of visit summary and a birth control pamphlet. He did not listen to me, ask me any questions or answer any of mine. He was incredibly dismissive and made me feel like I was being dramatic. I chose him because his reviews called him patient, empathetic and kind. He was not like that with me. He incorrectly documented most of what I said in his doctors summary and I had to reach out to request for it to be amended. I personally will never step foot in this office again and I would never suggest it to anyone I know.

Pinewest has undergone many changes in the last decade including doctors, management, and system…read moreownership. However, one thing that has not changed is the exceptional level of patient service, care, expertise, empathy and compassion. Though the demands on the staff have exponentially increased, they at every opportunity give extraordinary care. Dr. Jill Wagoner is a surgeon and an OBGYN. She is smart, thorough and she has a great sense of humor and bedside manner. She saved my life with an early diagnosis of cancer. She and Dr. Miller were incredible. I would never have given my granddaughter her first piano lesson or held my new grand-baby. I am so grateful. I count it a privilege to be her patient and will continue to be so as long as she practices medicine.

Currently a patient at Pinewest OB and since the beginning of my pregnancy any time I have…read morequestions about my appointments or questions for the doctors I have the most impossible time getting in touch with anyone. Everytime I call it says the office is closed. It is currently 2:40 PM on a Tuesday afternoon and it says the office is closed and when I attempt to reach the doctor on-call or a nurse, I get no I answer. I have 2 weeks left in my pregnancy and I haven't been contacted about an appointment or anything. At this point I will be requesting a referral to Cone hospital in Greensboro because this is just ridiculous. I completely regret not taking my friends and family advice against coming to this OB in high point.