They've helped me on more than one occasion. And I guess because I'm a repeat customer, they don't…read morealways charge me. I've met two of their drivers. The old guy opened my car, when I locked my keys inside it, quicker than as if he had a key. The younger guy made sure everything was hooked right to safely tow my car. The guy that answers the phone made me laugh and brightened my day

They got there quicker than I expected and did a great job of getting me where I needed to go. The…read moredriver was awesome and I would highly recommend him.

First time my car ever broke down. I was freaking out and was afraid it would cost me an arm and a…read moreleg to get it home. Thankfully, when I called their company, I was greeted with a nice man on the phone. He gave me an estimated price of $144 dollars, which was much more affordable than originally expected. After I paid, he sent one of his men to tow my car. Even though it was pouring rain outside, they still got my car back home. I felt like a weight was taken off my shoulder. I am very grateful for the excellent service they provided.

Needed two tows!! I had first tow on a late Saturday afternoon. Response to my call was incredibly…read morefast 10 minutes from hangup to truck arrival. Rate was reasonable and because I had no idea what shop to car to the owner/operator offered me a flat rate to get it to a shop the following week. So happy he kept his word and responded within an hour to take the car to a local shop at the quoted rate, polite, courteous and customer friendly. If I ever need another tow in this area I know who who call.

not in right locating that's stated and they not 24 hours and depending on the job they don't take…read moreit even if it got to do with what the business they running.

negative 5 stars,terrible place worker broke my door handle. then told me he didn't break it…read more called the store i got told they would check the cameras and call me back it's been 2 months! nothing no sorry or anything. never went back and gave up on calling to just a beeping sound I didn't want to get in a fight with the guy. also got told my car was in terrible shape. they said over 2 thousand for everythin. went to a mechanic and was told it's just a little rusty nothing to worry about.

Wayne was super friendly and careful towing my classic 1989 Mustang convertible from Route 71 in…read moreMedina back to Parma. Thank you Wayne and all at Lloyd's Towing!!

I had a flat on the highway (on a Sunday) and I was able to get the assistance needed without too…read morelong of a wait.

Car repairs... Ugh, right? Sirl's made it a not so bad…read moretime. They were able to look at my car rather quickly. They were pleasant to interact with and explained what the issues were. They didn't try and fix things that didn't need fixed. They quoted a fair and reasonable price. And they completed the work quickly. There really isn't anything else I expect from a automotive repair joint which is why they're a 5-star place. I'm hoping my car never requires repair again but if it does i'll be taking it back to Sirl's.

My older car has been repaired at Sirl's Automotive Inc, Parma OH for 3-4 years. The people are…read moreeasy to work with and always return my car running like new. Meet Ron. He defines the problem...from an oil change to a new engine. Jesse is called when a computer analysis is needed. How to tell them apart? Ron smiles with his eyes, Jesse wears a welcoming smile. John is on the phone juggling the task of locating and pricing parts for you with incoming customer calls asking for updates on their work... always helpful. Pat quietly manages the workload of 19 technicians (22 bays) to get your vehicle back to you on time. He reviews all work and keeps everything running like a well-oiled machine. Your car won't move? Laura and Bob send in the tow truck and a rental car if needed. My experience, within 30 minutes they were on site. And some unanticipated help...there is no bus or taxi service where I live. They arranged a ride home for me when they needed to keep my car overnight. Sirl's employees are both capable and kind. THE RESULTS: A repaired vehicle that runs like new, completed on time...and competitively priced. Submitted by Carole L J

Found Moe on yelp and had a response within minutes.. Was reasonable price and by the least amount…read moreof time I have waited for a tow.. He was very kind and had a good conversation. I will be sure to give anyone thats needs a tow his number

Requested service through AAA and waited 3 hours for tow. Constant delay messages with no reason…read moregiven. Driver tried to 'diagnose' car problem over the phone rather than actually picking up the car. Several calls asking where we are

Wonderful service with great values. They will reach you regardless of where you are and what you…read morehave going on.

I want to warn you this is a very lowdown company. Who hold you hostage until you pay for their…read moremistakes no customer service at all. Do yourself a favor stay as far away from this company as you can a total rip off.

My neighbor recommended Pro Automotive and I am very happy that he did. Jimmy and the crew are…read moregreat. They worked with me on price options and did a great job on the actual work. Other shops gave me a firm price on the specific work that I wanted done for my Volkswagen, but Jimmy took the time to figure out options for me.

The guy was simply Rude before the interactions even began. I chose to drive away. I'll never go…read morethere again.