They've helped me on more than one occasion. And I guess because I'm a repeat customer, they don't…read morealways charge me. I've met two of their drivers. The old guy opened my car, when I locked my keys inside it, quicker than as if he had a key. The younger guy made sure everything was hooked right to safely tow my car. The guy that answers the phone made me laugh and brightened my day

They got there quicker than I expected and did a great job of getting me where I needed to go. The…read moredriver was awesome and I would highly recommend him.

First time my car ever broke down. I was freaking out and was afraid it would cost me an arm and a…read moreleg to get it home. Thankfully, when I called their company, I was greeted with a nice man on the phone. He gave me an estimated price of $144 dollars, which was much more affordable than originally expected. After I paid, he sent one of his men to tow my car. Even though it was pouring rain outside, they still got my car back home. I felt like a weight was taken off my shoulder. I am very grateful for the excellent service they provided.

Needed two tows!! I had first tow on a late Saturday afternoon. Response to my call was incredibly…read morefast 10 minutes from hangup to truck arrival. Rate was reasonable and because I had no idea what shop to car to the owner/operator offered me a flat rate to get it to a shop the following week. So happy he kept his word and responded within an hour to take the car to a local shop at the quoted rate, polite, courteous and customer friendly. If I ever need another tow in this area I know who who call.

not in right locating that's stated and they not 24 hours and depending on the job they don't take…read moreit even if it got to do with what the business they running.

negative 5 stars,terrible place worker broke my door handle. then told me he didn't break it…read more called the store i got told they would check the cameras and call me back it's been 2 months! nothing no sorry or anything. never went back and gave up on calling to just a beeping sound I didn't want to get in a fight with the guy. also got told my car was in terrible shape. they said over 2 thousand for everythin. went to a mechanic and was told it's just a little rusty nothing to worry about.

Wayne was super friendly and careful towing my classic 1989 Mustang convertible from Route 71 in…read moreMedina back to Parma. Thank you Wayne and all at Lloyd's Towing!!

I had a flat on the highway (on a Sunday) and I was able to get the assistance needed without too…read morelong of a wait.

My older car has been repaired at Sirl's Automotive Inc, Parma OH for 3-4 years. The people are…read moreeasy to work with and always return my car running like new. Meet Ron. He defines the problem...from an oil change to a new engine. Jesse is called when a computer analysis is needed. How to tell them apart? Ron smiles with his eyes, Jesse wears a welcoming smile. John is on the phone juggling the task of locating and pricing parts for you with incoming customer calls asking for updates on their work... always helpful. Pat quietly manages the workload of 19 technicians (22 bays) to get your vehicle back to you on time. He reviews all work and keeps everything running like a well-oiled machine. Your car won't move? Laura and Bob send in the tow truck and a rental car if needed. My experience, within 30 minutes they were on site. And some unanticipated help...there is no bus or taxi service where I live. They arranged a ride home for me when they needed to keep my car overnight. Sirl's employees are both capable and kind. THE RESULTS: A repaired vehicle that runs like new, completed on time...and competitively priced. Submitted by Carole L J

Having my bumper repaired at Sirl's was fast and professional…read more Not only was the finish fantastic, they went above and beyong and cleaned the interior! I fully recommend Sirl's I can truly understand how they have been around as long as they have. Great repairs and customer service!

Found Moe on yelp and had a response within minutes.. Was reasonable price and by the least amount…read moreof time I have waited for a tow.. He was very kind and had a good conversation. I will be sure to give anyone thats needs a tow his number

Rich's was not the first service I called for a jump start 7:00 PM on a Sunday night (started with…read moreclosest to me first) but the others would only deal with "commercial" accounts and not private service call after hours. Driver arrived when they said and he was excellent and did all he could to help. There was an issue ( I won't go into details) and when I called the next day to resolve Rich's did so without argument or question Issue was resolved 100% to my satisfaction. Thank you Rich's (and to the person I spoke with one the phone who was also very helpful) for working with me on this. Do not hesitate to give them a call when the need arises.

I want to warn you this is a very lowdown company. Who hold you hostage until you pay for their…read moremistakes no customer service at all. Do yourself a favor stay as far away from this company as you can a total rip off.

Can not say enough good things about them. My car was towed there after an accident and they were…read morejust so sweet and understanding to help me get my car cleared out. They were friendly and engaging and just made the process more tolerable.

I had a little accident yesterday driving home from work and ended up in a ditch. The police…read moreofficer on scene called Pro Automotive to pull my car out of the ditch. The tow truck driver arrived very quickly and was super professional. He took great care when pulling my car out. There was no additional damage done. He was professional and kind. I highly recommend Pro Automotive to anyone needing any type of towing service. I will definitely be contacting them again if needed.