My beef is not with this branch. My beef is with centennial online/mobile banking. i created a yelp…read moreaccount solely because my experience with centennial has been so awful, and their customer service lines are closed on the weekends. Good thing people don't need to use their money on the weekends right? Opened my app and tried to sign in with my passcode which immediately notified me of an error. The app then prompted me to sign in with user/password. It says my password is incorrect. I was locked out and went through a full reset last month, and recorded all login credentials on paper and have used them since then, they are NOT incorrect. Now I'm doing it again. This is the 4th or 5th time this has happened. I try to reset my password but it doesn't work. I fill in all required fields and submit, and the page completely clears everything I've typed and reloads the page, prompting me to fill in all the fields AGAIN. I saw a review stating the same problem from 2023 so clearly no moves have been made to make this a better bank. I think it's time for me to make a move to a better bank, one that lets me access my accounts or maybe one that doesn't glitch out every few months requiring a full reset.

I've always had great service with this bank. I was on the other side of town needing to make a…read moredeposit and it was just as easy n breezy like the bank i usally bank at. The lady at the drive thru was very nice and I was able to do my banking and get on with my business. I've been using this bank now for over 10yrs and never had a bit of problems with them.

Used this bank as a company card 0/10 They can't figure how…read moreto take payments and then changes to want 100 percent payment out of no where when we pay weekly . As a personal customer it's just as bad the prompts send you to the representative and 3 out of 3 said all they do is cancel service , I. Not sure how that's banking help , all in all keep any eye out for this bank​

I wouldn't suggest first security bank even to my worst enemy, they have been nothing but problems…read moreand excuses and I finally switched to Arvest and have been incredibly satisfied. A few of the many issues experienced at first security, the biggest being that sometimes charges would be mislabeled on the online app and therefore would be marked as fraudulent. Once, our car/home insurance payment came out as "Toyota finance". I do not own a Toyota so of course I marked it as fraudulent, which denied the payment to the actual business United home insurance. Thanks to FS I owed the insurance company a NSF fee and now have to take my payment in person (even though I've changed banks) because they incorrectly assume it meant I didn't have money which was not true. So angering. On top of that we kept getting charged a NSF fee on our account, to the sum of almost $300 in total, yet we had funds in our account. You can't see what is trying to come out or the total without calling or going to the bank directly. We finally went to this branch and had them break down our entire account to us and told us the president themselves would be calling us directly to figure out the NSF fees. The call never came through so we chose to take our business to arvest. I'm so over this bank and am thankful I found a bank that cares and I get my paycheck 1 day earlier than I did with FS, which is a helpful bonus.

Great people!!!! Everyone is extremely helpful and friendly!! They are always willing to help me!!read more

Great bank with so many friendly people. They welcome you with open arms and seem to really…read moreappreciate your business. Thanks Signature bank!

I have been using Iberia Bank for years. If you are looking for a nice and friendly bank then you…read moreshould check these guys out. The atmosphere is very nice and relaxed. I have only been using the branch on Robinson for a few months now and it's always nice when the tellers call you by name and ask how your day is going. The only downside is they only have a handful of locations in Northwest Arkansas.

I stopped in to get papers notarized only to discover that they no longer offer that service. I was…read moreshocked. How can a bank not notarize? They were nice enough about it but I just think that's something a small town bank should offer. They sent me to the UPS store.

good financial institution. Fraud prevention department is great easy to work with. You can make…read moremoney by referring people.

Talked to an employee by the name of Liz. You can tell she was impatient and had an attitude on the…read morephone by the tone she used when correcting me. I couldn't hear her well due to the phone cutting off at times. So I asked if she could re-verify the numbers for me. She got mad when I repeated my account number and routing number, and it was incorrect. All I wanted to do was ensure my information was correct before submitting my direct deposit information. It makes me want to close my account there after that rude experience with her. Please employ more employees who are more patient with customers.

Great rate on a 3 month CD . Great service by friendly staff who are very willing to provide…read moreservice even though it was the Christmas holidays and they were short staffed. Especially the branch manager Ashley Tittle.

I came to this bank Friday to do some business. I walked inside and was greeted by 2 young men and…read moreasked what they could help me with. After telling them what I was trying to get done. They said they weren't able to help me out that I would need to come back Monday. I tried to give them my business but I totally understand the lady wasn't in to do what I needed to get done. Both the guys wished me a great weekend. I would come back here to bank in the future

Friendly, helpful staff. They are family owned so no huge corporate agendas and the ability to…read morepersonalize your experience. Competitive rates but what really makes them a great bank are their people. I get fast service and friendly smiles every time I go. Their online banking has improved recently so we have moved almost all our banking to them.

Dont waste your time there trying to open a bank account. After submitting a bunch of paperwork and…read moredocuments my application got declined out of the blue. I walked to the other bank located at the corner and got approved in just 10 minutes !!