Avoid...I'm not sure who is writing these other reviews! First of all they have a racket that forces you to buy their insurance- they do this by telling you if you don't take out the insurance they will put a £1500 charge on your credit card as a deposit!! The insurance will double the cost of your rental.
Secondly they are based offsite from the airport, which means you have to get a minibus (albeit free) to their location - you can be left waiting for 30mins plus and if there is not space in the minibus which there wasn't for a few people when we were there, you'll have to wait for it to come back.
Signage is poor and we were given the wrong instructions as to where to wait for the minibus.
Staff are friendly enough however service is lacking. One customer assistant was shouting "premium " premium" asking if anyone was a premium customer. When no one responded he sauntered off ignoring the snaking queue of "regular" customers rather than make himself useful joining others to help serving .
Go somewhere else, pay a lil bit more trust me it works out cheaper and you won't be treated like a "mark" read more