I am not even sure they deserve a one star rating. I was a AT&T customer since 2019. I liked there…read morecustomer service it was better than straight talk who I was with before. But that changed, October 2023 I called in to get my phone unlocked, since the phone was paid for it should have came unlocked. I called into AT&T they gave me the instructions how to unlock it and the code. Followed the instructions they gave. It's unlocked but it screwed up some features on my phone. The data was not working and the hotspot was not working either which I depend on both. I went to the Sheldon store they were closed for a week. I did some simple diagnoses reboot the phone to reseat the SIM card, The simple things, and also reset the network settings. Nothing was working. So went to the Sioux Center store, no help what so ever. They told me to take it to a computer shop to have them fix it. They told me they don't offer tech support for any devices they sell which I have found to be sad. This computer shop does repairs and sales on any make of phones, my phone was only 4 months old and still under warranty. After being on the phone with support for hours. I wasted 2 days trying things to get it resolved nothing was working. I gave up brought the phone to Verizon and switched. They got my phone to work the way is it was supposed to.. Reason I went to AT&T it was because of convenience since it was a few blocks away and if I had questions, I can walk down the street and get some answers. AT&T in Sheldon used to be good. It was bad enough that even my parents switched as well, when they went in there they asked to have something changed in there plan, the staff would tell them to call 611 to have them fix it and blamed it that it was a corporate thing if it was that's sad. AT&T you can do better like you were once before!

From the owner: AT&T, serving over 81 million wireless customersread more

Rundaq is first class in customer service. I broke my screen (for the third time) and went to…read moreRundaq. I had seen their advertising and knew they had a reputation for fair treatment and fast turnaround. Both were true. My phone took less than an hour to repair, but since my home button was damaged they gave me a refurbished phone at no charge. Since it was going to take a while to populate my apps, one of the owners offered to bring it to my place of business when it was ready to be sure I was satisfied. I was! What a great experience!

From the owner: We offer the lowest prices in Sioux Falls. Guaranteed.read more

Here working from out of town, downloaded a virus, my first one. Started freaking found these guys…read morethey were super friendly, got it it fixed quickly at a fair price.

Cedar Falls iowa , CPR. At first was excited my phone was fixed and working again. Screen and…read morebattery replaced. THEN , IT HAPPENED. Not much after it stopped working , took it back. They fixed it again saying the battery came disconnected. Ok , fixed. Then it kept coming disconnected several times after , now ive had this phone for years been dropped from short and long distance several times never broke the screen nor did the "BATTERY" EVER come loose or "DISCONNECTED" , yet some how the battery keeps disconnecting WITHOUT being dropped. So i told them if you have to SUPERGLUE the battery in i dont want it to "DISCONNECT" ever again from the SLIGHTEST movement. Non the less this was the like 5th time in for the same exact issue they said it was good this time and next time id be charged i said ok hope y'all SUPERGLUED it they said they got it good this time. Ok. Lone behold ONE HOUR after the Daumn thing went again when just picking it up out of my council!!!! REALLY??? Had to go buy a new one that i couldnt afford being on FIXED income after paying over $100 to "fix/replace" battery and screen that at SLIGHTEST touch goes dead. Was willing to give highest rating at first for fast repair and glad to have my phone back with great service till the same issue kept reoccurring over n over. Now i give a NEGATIVE 5* and will get service done elsewhere. Hope others have better service than i got at CPR in Cedar Falls, iowa.

I called 7 times, 3 of the calls were a pick up and a hang up. When I did get a man on the call, he…read morehad little interest in helping me. I had just told him I was out of the country and his response was: come into the store. I decided then to switch services. I don't know what his problem was, don't care. Rude behavior will not be tolerated.

Great looking store and even better employees. The young lady that helped me (Paige I think) was…read morevery professional and helpful. Answered every question I had easily and with a smile on her face. Much better service than the average phone shop.

Today I went to get a new phone. I had read reviews of Verizon stores in Sioux Falls and this…read morestore at 41st and S. Westport sounded like they gave great customer service. A male named Memse helped me and did an outstanding job! The phone switch went great. He was friendly and interested in helping me get what I wanted. He answered all my questions and even added additional information about my new phone. He made the experience 100 times better than I expected. Thank you Memse for the great Verizon experience that I had.

The customer service at 41st and S Westport store was amazing. I had bought a new phone online,…read morecame in the mail, took the phone into multiple stores. Entered 41st and Western for some help to activate my phone, couldn't help me, 41st and Kiwanis, couldn't help me, 41st and W Empire (Main store & Managers) couldn't help me, at this point I was getting frustrated with Verizon, they redirected me to go to ANOTHER store... found the last store on the street and praise to the people working 6/5/24. 41st and S Westport! I have to give it to them. New lady and New guy with experienced manager. They all did their part in helping me activate my new phone! $1500 phone at that. I had told them my experience with the other stores. They were very unhappy, especially at the "main store." Again let me state this.. NEW EMPLOYEE'S. This Lady helped me the best she possibly could. She got me as far as customer service on the phone, Which the guy made us call Emergency SOS!! Very unprofessional. Hung up on him and started over. So new customer service lady answers, We had to tell her what happened with the last guy on the phone because he got us nowhere. She got us right to the point, activated my phone! Again praise to the New lady at 41st and S Westport. She did an amazing job! Helped me with ease and got me out of the store with a smile! Great service from those 3! I will definitely return. If I were able to rate the other stores would give them negative rating with a waste of my time. Thank you!