Over the years I have been to at least a dozen senior living communities to visit various friends…read moreand relatives. I've been to Timbercrest several times over the last decade and has always stood out as first rate. My relative who lives here has many friends and a great quality of life here. I'm glad she is surrounded by people who don't just take care of her, but care about her as well. I can only hope that someday when it's my turn I'll find a place as good.

This is such a great place!!! Doesn't feel like a facility, feels more like home. Everyone is…read morelaughing and being able to enjoy life again!

StoryPoint has been wonderful for our parents and family. We moved our parents into an independent…read more2 bedroom apartment in September 2021 under some extenuating circumstances and everyone at StoryPoint have gone out of their way to make them feel comfortable and welcome. At this time we would highly recommend this living facility.

A while back, I wrote a review about how much my mom loved living at Northwood Manor and the…read morewonderful staff. I wanted to follow up after her recent passing to share how grateful our family still is. Until the very end, the staff were outstanding, caring for my mom with kindness, dignity, and compassion. She loved the food and often bragged about how good it was, and she really enjoyed the fun activities and companionship. She always felt safe, comfortable, and truly cared for. We are deeply thankful to everyone at Northwood Manor for the warmth and respect shown to our mom and our family.

These people are crooks. They never did a thing they said they were going to do to make the place…read morelook better inside and out. *First up, just FYI, no dishwasher, disposal, microwave. The key is anything you want, you have to pay for Everything, including window coverings Or screen doors. Anything you tack down has to stay when you move, so they can charge the next tenant more for rent! *Second, the grass was knee high all Summer and Fall. * Third, looked at a ghetto every time I walked out of my front door. * Fourth, I had dents on the inside and outside of my garage door. Still not repaired at eight months! *Fifth, we were told there would be a grassy area in the middle for us to enjoy, there was working equipment and trash from other rentals piled up for months! *Sixth, months after a fence was put around the area for everyone but my place. , which fell down during the first wind. I felt I had no privacy in looking at what was outside of my place, but strangers were constantly coming in our driveway and dumping stuff into our dumpster, which then was overflowing. * Seventh, if I could, I would give this company a -5. *Eighth, I was told the place was clean, carpet shampooed, etc. I was shocked when I moved in that there were pills spilled all over the carpet that could have killed my Yorkie! *Ninth, on the website people are told water, garbage, sewage was paid for, however, I was paying $67 a month for these; false advertising. * Tenth, I was told the rent was reasonable, but I was paying $1210 a month, plus all utilities. *Eleventh, my medicine cabinet with mirror never worked. My washer worked part time. *Twelfth, the Customer Service and Maintenance was worthless. I cannot remember one time I received anything but excuses about everything I mentioned above. *Thirteenth and final, I moved early because I felt taken advantage of and neglected on every level. My deposit was $1500. I moved out 2/11. I cleaned the place top to bottom and patched and sanded walls-even holes that were there before me. I left window coverings. I received a bill for $1589 and coincidental , I did not get one penny back, I believe that the owner exploits the elderly; apparently it is all about gouging the elderly and how much money can be made. Seems like a con game. Elderly Renter Beware!!!

Terrible management and grounds keeping. Not worth the money. Plan to post pictures soon. Do not…read morerent here!!!!

My mom lives at Westminster Village in Independent Living. The amenities are excellent and the…read morepeople who work there are very professional, caring and dedicated. Highly recommended!

I was transferred to W.V. from a Florida facility. The REHAB facility was very throughly equipped…read morewith rehabbing my orthopedic injury, & the staff was EXCELLENT. This is a non-profit facility, & yet they strive to do the very best for their GUESTS. I stayed an extra month, at my personal cost, in the retirement area, where the facility, care, & dining was also excellent. One has to see it to believe it.