Last Saturday, because of tender spot in my bottom gum and-of course, reading on the internet about…read morepossible causes, I sent a text to Dr Desai. On Sunday we made contact and he came to the Chestnut Hill office having shifted appointments at the other office. In an hour, he had examined the site, taken X-rays, explained fistulas and did a thorough cleaning, draining and disinfecting of the site and a return visit in 2 weeks. I needed to go out of town on Monday and went happily having had the prompt diagnosis and treatment. Dr Desai gets an A++ for responding to a patient over the weekend, fitting me in on a Monday and giving excellent care. I couldn't ask for more. Thank you!

Since 2021 I've rec'd dental care from Dr Arpad Desai. I recommend him highly. His dental skills…read morecombine precision and thoroughness with manual delicacy. His communication skills are equally excellent. I always bring questions which he answers thoughtfully.and in as much detail as I request. I feel that his attention is fully on me whether working with his hands or conversing with me. He explains options well, repeating them if needed - always with patience. A year ago when a dental issue turned into a larger medical one and my primary care doc was unavailable, he advised and checked on me in person and digitally without further charge. I I am most grateful for his services and recommend him without reservation.

I wish I could take Dr. Serang back with me to Seattle to be my dentist for life! This is the only…read moredentist I've gone to the past two years living in Philly... I loved this place from the very first visit. I always feel so taken care of! The staff are knowledgable, patient and kind. It's clear that Dr. Serang truly cares. I love the fact that I can ask as many questions as I want whether it be about my own case or general questions about their tools and techniques (I'm absolutely fascinated with dentistry). They never make you feel rushed at any point during your appointment. The facility is super clean and cozy. Another plus is that they have free street parking and their very own private lot just outside! So what are you waiting for? This is the place to book your next dentist appointment! You'll definitely leave with a smile! :D

Nice guy, clean work place I had a lot of work done there…read moreincluding several implants Dr Serang is not experienced enough to do implants mine were put in wrong because they broke dr said they were out of warranty and charged me to do them again, had a cavity filled the tooth broke the next day eating soft pizza, dr said you must be pulling trains with your teeth didn't offer refund or apologize Had several other cavities the doctor never told me about I stopped going there because he didn't want to see me again he said oh no it's you again when he entered the room and saw me in the chair.

Our family of four and I have been very happy customers of The Schiff Dental Group since 2015…read more They came highly recommended and did not disappoint. Karen, Dr. Ali, Dr. Moniz, and Dr. Zurek have been professional, caring and competent, as has the office staff. Yesterday I received a bill for a service that was rendered in October 2020. This was the first bill that I received for the treatment and it had a $20 finance charge included. Prior to the new year, I had called the office to make an appointment for my husband and also asked about our bill since I had recently had dental surgery and was told there was no balance due. At that time, I commented that I was surprised and was told it may still be in process with the insurance company. The first bill I had in hand arrived yesterday. Today I called Schiff Dental office and explained that this was the first bill I received and that I would appreciate the removal of the finance charge. The bill is dated 1/1/21 but arrived yesterday. There were no prior bills received. I called in good conscience to review my bill and from the start I felt accused and attacked by the office manager. I tried to explain that with a pandemic and a postal service issues, I had not received a bill. She told me I knew I had $XXXX worth of service in October and since I knew, it should have been paid and I was responsible for the entire $XXXX. I advised that I will submit a payment of $XXXX today and follow up in my next pay period to pay in full. I was also told today that multiple attempts were made to contact me by phone, but after reviewing my phone records, I have received no calls from the Schiff Dental Office since the follow up call after the procedure in October. I have always been treated kindly and professionally by the office staff, but the office manager was difficult and accusatory. I called today with the intention of paying my bill today, but asked in good conscience to have the finance charge removed since it was the first bill that I received. Our call was frustrating and I struggled to discuss my issue because of the obstinate attitude. I have every intention of paying my bill and my appointment in October 2020 was scheduled to coincide with a lump sum deposit into my HSA at year end. The appointment timing was planned with that in mind and the funds remains in my account to pay for my procedure. I asked to please speak to a supervisor and was told that Dr. Schiff was her supervisor and there was "no way" that he would call me back. I advised that I would like to speak to someone else prior to sending my payment and the office manager stated that perhaps I should get a lawyer. I again reiterated that I want to pay my bill, but should not have been charged a finance charge. She stated that she is the office manager and that there is no other supervisor, adding it was her job to collect the bills and because that is her job, there was no way she would let Dr. Schiff know that she was not doing her job. I will reiterate that I fully intend to pay my bill and it was the finance charge that I was questioning, but my conversation with the office manager was so unlike any other conversation with anyone else at Schiff Dental Office and as a customer, I feel it's necessary to have a conversation with someone else. I have never before been treated so coldly by any other member of The Schiff Dental Group staff. It is sad that our family is going to have a find a new Dental Care provider over a $20 finance charge. I'm sure it's also not the intention of The Schiff Dental Group to lose a family of four, three of whom have significant dental needs, over $20. We loved going to our dental visits, but as the office manager said, I knew about my $2000 worth of treatment and should have paid my bill already, so that leaves things feeling quite awkward, doesn't it?

I saw Jill Zurek, who fixed a filling. She is professional and did a great job. However, was…read moreshocked to find that my bill was over $300 for a single filling. Make sure to ask about prices before getting ANYTHING done here. I talked to my insurance company who told me that the group overcharged me. When I called to ask about the charge, the secretary was extremely rude and said "this is how it is done at the practice". Very inappropriate and unprofessional supporting staff at this Dental Group.

I have been a patient of Dr. Schiff's for the past 17 years. A move to Florida has not prevented me…read morefrom making a trip up here to Philadelphia every time I need dental work, because I am totally unable to find anybody who matches Dr. Schiff's professionalism and caring. Everybody in the office is friendly and efficient, the office itself is immaculate and modern and beautiful. Unlike most dentists, Dr. Schiff takes the time to explain what he is doing as he is doing it, which helps to alleviate any stress and gives me a feeling that Dr. Schiff values his patients as individuals. On the office wall, are all the plaques showing that this practice has been awarded the best dentist in Philadelphia for 9 years in a row. It's easy to understand why.

From the owner: The Schiff Dental Group, Erdenheim dentist, is committed to providing you with excellent dentistry…read morein a comfortable environment. You deserve a skilled, experienced dental team that can help you ensure great oral health. Experience what patient-centered care can do for you. We welcome new patients of all ages.

Best medical front staff ever! Patient, courteous, respectful. This office & staff are such a…read morepleasure!! And Dr. Angel is the best. We are so glad we found her.

Dr Dobbins is my primary dentist and has been absolutely amazing. I needed a lot of work and…read moreeverything was completed to my utmost satisfaction. He took great care to make sure all work done was perfect, everything fit perfectly and my "smile" is the best it has ever been. I have always been apprehensive about going to the dentist, but not here. They always make sure you are comfortable. The technicians are very professional and explain the procedure being performed. The clerical staff and finance staff are ready with any help you may need with insurance, appointments, etc. They are all extremely efficient. Appointments are always on time. I love this place. I have found my dentist for life.

Dr. Rizzo and all the staff are professional and friendly. They make each visit enjoyable and…read morestress-free.

I went to Dr Rizzo in June and he was able to correct several problems with my wisdom teeth. My…read moreteeth never felt so good in years. He is kind, friendly with quick responses to making appointments and questions. Highly recommended.

I had been needing to go to the dentist for a while because for some unknown reason I started…read moregrinding my teeth. By time I knew I was doing it, damage had been done. Also needed a teeth cleaning. A good friend recommended Dr. Michael Tuman's practice. I gave them a call to make and appointment. For some reason the next appointment was 4 months out, but I took it. Meantime, I bought the over the counter tooth guards to protect my teeth at night. They sent me paperwork in the mail to fill out and bring in when I come. FYI, they only take PPO (Preferred Provider Organization) insurance. They do not take HMO'S or DMO'S. Finally my appt. was here! They contacted me through text messaging to remind me of my upcoming appt. They really make sure you are covered by your insurance before they see you, if not you're paying by cash, check or credit before you are seen. I must say it was easy to find, right off of Mt. Pleasant Ave. on Lincoln Drive in West Mt. Airy. There is no parking lot, just on street parking. I had a very pleasant vist. The receptionist, dental assistant and Dr. Tuman were very nice, making me feel comfortable. The dental assistant took x-rays and cleaned my teeth. I think her name was Lori, anyway she was very pleasant and professional explaining everything she was doing. Dr. Micheal Tuman came in and went over the xays with me and told me I needed scaling done to my teeth, but would let me know what my insurance would cover. I also needed a tooth guard made for my mouth. All I could see was dollar signs because nothing was covered 100%. I have to go back for the scaling, but I was very pleased with my vist overall. If you have a PPO insurance, I would highly recommend them.

As a patient of several years, until recently I had mostly positive experiences at Tuman. Two years…read moreago they cancelled an appointment with two days' notice, rescheduled, then canceled again. Then an appointment last winter was cancelled the night before. It happens; they were apologetic and both appointments were ultimately rescheduled. But today after I arrived 12 minutes late for my most recent appointment, I was told I'd have to reschedule because I was outside the 10-minute grace period. I hope anyone but the receptionist would have made an exception, but that's the face of the business and that's who I had to deal with. Unfortunately she was neither sympathetic nor polite. If you expect grace from your customers in the face of unexpected cancellations, then you should be willing to give actual grace in return. I'll be looking for another dentist.