We recently attended a wedding reception at a nearby forest preserve that used the services of A…read moreTouch of Elegance. Needless to say, it was an enjoyable experience! The meals came from someone else, but the orderly fashion it was presented and served was duly noted. That goes double for the drink line as well; I ordered non-alcoholic drinks and still felt appreciated. Kudos to the two sisters and Diane D. who worked the event! A Touch of Elegance definitely showed a touch of class!.

A Touch of Elegance was nothing but a disappointment by Denise (Owner) our event executer…read more When reading this review, please realize this was written to help other brides and people who deserve an amazing event planner/executor for their special day. We hired a Touch of Elegance to ONLY execute our designs for our wedding in September 2019. I (The Bride) worked with the owner herself, Denise, who agreed to take on this project. I gave her specific details and instructions on how I wanted key aspects of my wedding to come together which included: putting up a photo backdrop which I designed, placing all tent cards in order on the backdrop, assisting with gathering family members for pictures during cocktail hour, making sure the banquet hall was ready (table numbers, reserved seating, guest gifts) for photography before guests arrive, setting up the memory table, the autograph table, and placing signage. We also had a surprise swing dance number for our guests and I had a dress change, so that is the only thing that she helped us with correctly. Please see the images attached regarding how each part was executed INCORRECTLY as there was not enough room to write it all here sadly. We gave Denise a Call regarding feedback Being the "Hospitality Power Couple" (name given by our family and friends) and myself for receiving a degree in graphic design and hospitality, we were EXTREMELY DISAPPOINTED. Learning of some of the issues during our wedding, after our wedding, learning much more from family friends, and the staff of our hotel venue about Denise was hard to take in. Unfortunately, we had to call Denise to ask how she felt our wedding day went as we wanted to hear her side of the story. The best way to sum up the call would be that it showed us who Denise really is. She kept telling us "She DID NOT HAVE ENOUGH TIME". Our first thought was, if you did not leave yourself enough time, why not bring in more of your staff to help you. We placed our trust and faith in her as she reassured us many times everything will be wonderful on our wedding day since we were over organized and too detailed, but it shows that no matter how OCD you may be, it can still be executed WRONG. With Denise knowing all this taking place during our wedding, we feel we wasted our money as we never planned to have an event planner execute our designs but my now husband convinced me that she was worth it. Sadly, we were wrong, and we paid for it as we DID NOT RECEIVE A REFUND from Denise. From one business owner to another (founder of my graphic design company and a nonprofit), I was also DISAPPOINTED that she DID NOT CARE TO CALL us for our feedback. I had to reach out to her to set up a call. As an owner, I would want my clients to be honest with me about my work, my work ethic, and how I am as person when working with clients. I am always trying to be better for my clients, and I hope she does the same going forward because I will never recommend her to family or friends after this experience. I hope Denise learns from our wedding on how not to treat people and their guests when hosting an event. My biggest hope is that she does not cause any of these problems for anyone else's event going forward as no one needs more stress on a big day like their wedding or any special event for that matter.

Smarty Pants was fantastic at our recent event AND each and every time I've seen him perform over…read morethe years - which is many times (because many people see how amazing he is)!! It's not just his talent with super fun and surprising balloon characters but his adaptive nature and outstanding personality, engaging everyone at the parties/events. I would absolutely recommend him for all types of occasions : private or big birthday parties, festivals, block parties, - anywhere there will be children!! He is one less thing at your party you need to worry about because he is a sure thing! Truly, he is a whole family favorite!!

What a fun performer. I came across him at the Park Ridge Kiwanis annual pancake breakfast, where…read morehe was doing some entertaining mostly for the kids but definitely for the adults as well. It's through him that I heard of the Central Street Busker Festival that took place the next day and his line was loooong! Most recently, we went to his show last week that the Mt. Prospect Public Library held for spring break. That was very very well attended, with a long line of folks waiting to get in (and that's with all of us registered to attend!), but the show was a lot of fun. He did a little magic, a little comedy, and some fun balloon tricks. This guy has been doing this all his adult life--unless that's also a joke and part of his act--but regardless, he's great at his job. I'm looking forward to seeing him again and my little one having the chance to pick her balloon creation on her own.

Great experience! They planned a wonderful intimate dinner party for 12 at home. A half hour before…read morethe guests were to arrive, a severe thunderstorm rolled in and the power went out. Despite the lack of electricity and a mad scramble to light candles, the party went off without a hitch. No one panicked, the caterer used the grill to finish cooking, the wine kept flowing and it was a magical evening. We were almost disappointed when the power came back on at 10:30 pm. They were great and gracious under pressure and the party was wonderful!

From the owner: Events catered to you to save you time. Who doesn't love a party? It has to be memorable, easy, and…read moremost of all fun! You take the element of stress away when you hire a party planner. Enjoy your day, and let us help it move seamlessly. We offer detailed innovative ideas, creativity, and attention to detail. Every party with us​ is unique. We are always budget friendly because a beautiful party should be fun and not worrisome.

Loved this shop! Lots of great trinkets and gifts. Kristine was so nice and accommodating. I needed…read morea Christmas ornament and she offered to write a sweet message for a wedding couple I was gifting it to, since she hand-paints items herself.

I placed an online order on May 23. I had emailed previously to see if they had the pendant. I…read morereceived no reply. I went ahead and ordered because I felt secure using PayPal. I emailed again and didn't hear anything for two days. I got nervous when I did a Google Street View search and did not see an actual building. At this point, I got nervous. I sent a message through Facebook to the shop and contacted PayPal to dispute the charge fearing it might not be a legitimate business. It was then I heard from the seller who said they would look for the item. I was also told they had many other items. I looked online but only saw a couple. They said they would send a video the next day of what they had. I was told this twice but never received it. Finally, I requested that they issue a refund. Instead of canceling the payment on PayPal or working through the dispute center they issued a separate credit for $5.60 less that the amount I was charged. I was told something about PayPal only paying them a certain amount and they didn't know what I was charged. This made no sense as I had an invoice from them showing shipping and the item's pice. I was told they'd issue $2.00 for the difference . At this point out of sheer frustration I simply chose to deal with PayPal. Today, June 15, PayPal finally gave me the $5.60 difference. I'm sure shopping in the shop is a sweet experience but this has put a bitter taste in my mouth for shopping online Boutiques. Unfortunately, the lack of response to emails, delays in looking for the item, promises to send video of other items, and excuses about the refund was unacceptable.

This was huge MISTAKE!!You guys working not fair.I was pregnant 20 weeks and my day was ruined by…read moreyou.My Gender reveal party was screw up and you made me nervous about everything I ordered you balloons and paid for that but you didn't do your job.Shame on You !You are liars and not professionals .Pictures on your instagram is not matches your job exactly!And that Man who came make that gender balloon is so shameless person I have ever Met!Everybody needs know your real identity so I will make a post on instagram too!

Actually I used Balloon City in Highland Park and they were excellent!…read moreThe air walker balloons were fabulous and the bouquets beautiful. I will and look forward to using them in the very near future. The girl was extremely helpful in the selection and delivery was perfect.

Stacey knows how to put together an amazing event . I hired her for my son's recent bar mitzvah and…read moream so glad I did. She has impeccable taste and her attention to detail is remarkable. She is creative, organized, fun and easy to work with. She helped orchestrate the whole night and helped with service set up ( even designed and created our floral arrangements!) and helped with every detail of our celebration. While I knew we would have a fun party, Stacey's ideas and execution from start to finish made our event spectacular. Highly recommend!!!!

I call Stacey Moe the Energizer Bunny - she is unstoppable on the longest of days, never flagging…read morein energy, effort or creativity. We most recently hired Stacey for our daughter's bat mitzvah. From the very first meeting, she was creative, resourceful, and on top of all aspects of the party. Nothing was halfway. Even when I, long since tired of the planning process, declared something "good enough," Stacey came up with something better, a wow-factor that didn't stretch the budget. On the evening of the event, I didn't do a thing. Stacey never stopped moving, never missed a thing, and when it did occur to me to check on things, Stacey beat me to it by showing up with an update. What sets Stacey apart from the myriad event planners on the north shore is her range, adaptability and accessibility. She can do a lovely, refined bridal shower at the country club just as meticulously as a loud, techno party in a loft space. She never makes you feel like you need to spend more or do more than you'd planned. She doesn't push ideas. Stacey's so very fun and easy to work with, such an authentic person, it feels like planning a party with your best girlfriend, the one who knows all the best places and picks out the best centerpieces and has an amazing little source for favors that no one else has used - and is just as excited as you are about making it a great event.

We had a great experience using Bounce the Block to rent a bounce house/slide for my daughters…read morebirthday! They were very responsive, professional, and friendly! Thank you for a wonderful experience!

From the owner: Bounce The Block is a family-run bounce house and party rental business based in Libertyville, IL…read more We specialize in clean, safe, and exciting inflatable rentals—perfect for birthday parties, school events, family gatherings, and community celebrations. As parents ourselves, we know how important it is to create fun, stress-free experiences, which is why we deliver top-quality bounce houses, water slides, obstacle courses, and interactive games with the kind of care only a family business can offer. We proudly serve Lake County and surrounding suburbs within a 30-mile radius. Whether you're planning a unicorn-themed birthday for your child or a neighborhood block party, our team handles setup and takedown so you can focus on making memories. Every unit is sanitized before and after use, and we treat every event like it’s our own family’s party. Let us bring the bounce—and the fun—to your next celebration!

Quick feedback. Asked great questions to help me decide what would work best for me. Went above…read moreand beyond to answer questions. Great experience!

Could not have nicer things to say about working with My Chef and Jamie Walsh for our wedding day…read morecatering. We met Jamie at our venue's vendor expo and were immediately impressed by their services, pricing, and vast food offerings. It was a no brainer to book with their group! We had our tasting a couple months before our wedding day; which is complimentary to the couple and a $50 charge for any additional guest to join. They have you select 8-10 appetizers, 2 salads, and 4 entrees to taste at their Naperville location. They also have displays of china, silverware, glasses and more to help couples select what aligns aesthetically for their special day. Jamie worked with us to make small modifications to their standard offerings to make the food exactly what we wanted! Our wedding day came and we were floored by the quality/presentation of food, level of detail in place settings, and service from all staff members. We had multiple guests say that this was some of the best wedding food they've had, steaks were not over cooked, and food tasted fresh. Jamie also let us add desserts a week out to reallocate money from a couple of guests who last minute were unable to attend. Their team was even nice enough to service items not purchased through their group: disposables for the late night snack, display and refilling of cupcakes, etc. Overall, their group went above and beyond for us under Jamie's leadership. Our tables looked great, our food was wonderful, and their team was fabulous. We truly appreciate all they've done for us and could not recommend them more! Appetizers Selected: Mac & Cheese Bites, Bacon Wrapped Dates w Honey Citrus Sauce, Cocktail Meatballs, Bruschetta Bar Salad Selected: Mixed Field Greens w Pears, Goat Cheese, Pear Infused Vinaigrette. *Alts: Candied Walnuts & Second Balsamic Dressing to offer Dinner Selections: 1. Filet w Red Wine Demi Sauce, Garlic Mashed Potatoes, & Asparagus 2. Garlic & Herb Cheese Stuffed Chicken, Vodka Sauce w Bowtie Noodles, & Grilled Veggies 3. Butternut Squash Ravioli w Sage Brown Butter Sauce, Grilled Veggies *Kid's Meals & Vegan Meal offered otherwise at no upcharge Dessert Selections: 1. Mini Cookie Tray- Chocolate Chip, Oatmeal Raisin, Sugar, M&M, Double Chocolate, Peanut Butter 2. Assorted Chocolate Truffles- Oreo, Buckeye, Aztec

Hands done the BEST customer service. The guys at set up and take done were so friendly. They…read moreexplained how to ensure a fun and safe experience for everyone. Cannot wait to utilize their services again.

I paid for a weekend rental of an inflatable water slide in July of 2022. Due to inclement weather…read morewe had to cancel and while they didnt offer a refund, they emailed me a raincheck credit good for one year. First week of April 2023, I forward them the raincheck email to try and redeem and they did not honor it. They took my money and I got literally nothing in return. I just filed a complaint with the BBB.