would give zero stars if I could. order only partially delivered after many emails (6 weeks later) no response to emails or phone calls about where the rest of my order is. DO NOT BUY FROM THIS COMPANY!!! read more

Do not buy from them. Have sent emails asking where my order is. No replies other than an initial automated email advising they we be in contact. .. No update received. read more

Please learn from my terrible experience - do NOT buy from this retailer. Product took 5 weeks to be delivered and only after a dispute had been lodged with the bank. Again - response to emails was only provided after the dispute had been lodged and not before hand. At no point was there any communication received about the product being on backorder. Reasonably assumed the business was fraudulent and therefore purchased the product elsewhere. Was then refused a refund. read more

Do not buy from them - you will be lucky to receive anything. I received my order 8 weeks after order only after involving my bank. No response to phone message or email Buyer Beware read more

Worst ever... I order 1 small brush plus postage... no brush, no reply to emails X4. I recieved a phone call when I said I was going through Smex fraud dept. But you guessed it still no brush, no refund either. It's now in the hands of Amex. read more

complete scam of a company. Dnot order products from them. They have not delivered them, 5 weeks and still waitin. I have requested cancellation of order and asked for my money back and no respons. I will be speaking legal action. read more

This place is a scam. The online purchasing experience is easy enough and they take your credit card details and complete the purchase but then you hear nothing. When you ring their so called beauty skin clinic a woman answers who says that they are not part of the same business and that i am to email another gmail address. Then she hung up the phone on me when I asked her some questions on the discrepancies between email addresses. This place is an absolute scam. I have escalated to my bank and asked for my money back. DO NOT PURCHASE! read more

SCAM. DO NOT USE THIS COMPANY. Would give ZERO stars if that was an option. I ordered three products. After numerous emails and a formal complaint in writing, I received 2 of the products over two months later. Another 2 months on and I still haven't received the remaining product. Reported to ACCC and the South Australian Consumer and Business Services. read more

Complete SCAM! Have reported this company to ACCC after ordering two months ago and receiving zero response to four emails sent requesting tracking. There is no phone number on their website to call. The company had time to disagree with the dispute I raised over the payment transaction for the order with my bank, yet no time to respond to any of my emails with tracking details, or to help find the order they allegedly sent. Hopefully someone shuts this scamming website down. read more

SCAM!! Placed an order and even though I have sent multiple emails, I still have not received anything back or the products. Do NOT use

do not purchase from this company it is a scam. Money taken and no product. Phone calls not answered they should be closed down. read more

Celcius tanning is operating a fake website with same payment account but claiming that they do not run an online and it is not them. However payment account is registered to same business....When called to confront and payment to be reimbursed they blocked me. Have reported to police and cc accounts. read more

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Ordered product 26th February 2024, received confirmation email and then nothing. Have followed up 4 times and have just got silence! Will be following up my bank!! read more

I ordered products online and they never delivered them. I have followed up many times and they keep saying they have sent them but no tracking details sent to me. I have reported to fair trade and will request my credit card retrieve the money. They turned all comments off on social media. DO NOT BUY FROM THEM read more

There is no contact phone number at all and the instagram account doesn't exist. The order hasn't been dispatched or actioned over half month. No response from the customer service email at all. EVER BUY ON THIS WEBSITE. read more

I paid for three eyeliners. After 2 weeks, I realised I had not yet received a tracking number. I sent 3 emails, no reply. I emailed stating if I didn't hear back within 24 hours, I would lodge a dispute with my bank. I did so, and that evening I received an email stating that the company would investigate. I said don't bother, just a refund please (as obviously they didn't have the items). Too good to be true, don't risk it people ! read more

BEWARE. Do not purchase from this company. The take your card details and you never hear from them. On emailing them, promises are made, but clearly this is a fake business. All the years of purchasing on-line, I have never had this experience. Boy will I be extra cautious now about purchasing online, but will place a complaint against them with the small business office and will be onto my bank for a credit. read more

Do not buy from this company. They are hard to contact, and send incorrect products. They falsely advertise. I purchased 250ML Alfaparf Shampoo and they sent me 75ml. I asked for a refund, and they refused to give it to me, and sent me 250ml shampoo instead. I am entitled to a refund, they refused. read more

DO NOT PURCHASE ANYTHING FROM THIS COMPANY!!! How can I give zero stars?! I have been ripped off $2000 I purchased the tan extractor booth in early September and have had zero updates and no delivery. I tried to request a refund and no one will contact me. Zip money say it's out of their hands. this has caused me a lot of stress and significantly put me out financially. read more

Shocking wait time. not even a tracking number after 4 weeks. Shocking customer service.

Order dispatch was a bit slow - tolerable though, considering the discountEd prices But they sent me the wrong hairbrush & took another 10 days respond to my repeated requests to fix this. They finally promised to send a mailing label to enable return, but I've been waiting 2 weeks for it, despite repeated reminders from me. So I'm still stuck with a brush I can't use, $41.40 out of pocket and enormously frustrated. Terrible customer service. I dont want to be rude, I just want them to do the right thing. I guess all I can do is to keep finding new sites to post reviews on until they respond. read more

i really wouldn't even give them one star if I didn't have to But there's no option!!! what a bloody joke of a company!! ordered a product, 7 weeks later, still no product! contacted the company and still no response! I sent 7 emails cause there is no other option and nothing!! i have asked for a refund but I'm not getting any reply to anything. what the hell is wrong with you!! it absolutely disgraceful the treatment that is dished out by your company. refund my money!!!!! read more

Ordered shampoo and conditioner ($150 litre bottles), no communication on shipment or delivery and was returned to sender. Celcius took 192929 years to respond one email to my five. Constantly having to bump them to even get response. Tried to deny me a refund despite the fact I never touched the product and they now have it, only agreed when I put my foot down in regards to my rights as a consumer. However now they are back to ignoring me and still no refund. Don't trust this customer service team. read more

Spray tans are a must these days. If the skin cancer message hasn't got through to you and you still bake your skin in the sun, stop immediately and book in for a spray tan at Celcius on Unley Road at Malvern. There are actually two Celcius shops side by side but the tanning happens in Shop 3 while Shop 5 is the Skin Centre where there's a whole range of other treatments on offer. Don't worry if you go into the wrong shop as I've done, the girls will just send you to the right place. Don't forget to wear loose clothing when you go. Tight fitting clothes will just cause lines in your new gorgeous tan. You can book online and then turn up for tan which is a great way of doing it. They have a range of tanning professionals and you can request your favourite. My only criticism with Celcius us that the still offer solarium services which I believe is a little on the dangerous side. Otherwise great service, great staff and I'm always happy with the results. read more

Celcius - Cosmetics & Beauty Supply Near Me - Malvern, SA

The owner keeps taking down my review on Google so I've gone to Yelp now. My intention with this review is to prevent any other girl from going through the same awful makeup experience I went through. I was supposed to get my formal makeup done and absolute unprofessionalism was ridiculous . First I showed her my reference photo and she tried to shade match me, and begun to paint me with the wrong shade. When I asked if she had a lighter shade, she said the shade on me was the lightest they had and that I should've gotten a spray tan... She then began my eye makeup. My eyes are hooded, so when she applied the eyeliner incorrectly it drooped down and looked awful. After this, she rubbed off all my makeup and started again because it looked absolutely ridiculous. She then got me a lighter shade of foundation (despite previously saying they didn't have anything lighter) and she started my makeup again. She then asked ME if I could do my own eyeliner. Then she disappears for half an hour to do someone else's spray tan in the middle of my appointment? This spray tan break made my appointment go for almost half an hour longer than it was supposed to. When she came back she held up two lashes and asked which ones I wanted. There were these tiny ones that only covered half the eye and these absolutely massive ones. I asked if there were any more options and she said they were the only two lashes they had so I chose the smaller lashes. My dad texted me and when I responded I opened the camera and was greeted by a Frankensteined version of myself. I nearly burst into tears it was so bad. I told myself that if I could just get through it I could go home and scrub it off but it was no good. This was for my school formal, something that was supposed to be special and where I was supposed to look nice and I looked like a corpse. Me and my mother had already spent hundreds of dollars on my dress and shoes and ticket and it was about to be ruined by my awful face. I seriously dread to think about another girl in my situation. These people claim to do bridal makeup... a girl on her wedding day being put through this level of disrespect and disregard is seriously evil. I repeatedly asked if she wanted to see the reference photo again and she refused. I burst into tears as she was doing my lips. I have genuinely never felt this ugly in my life. I bunch of people came out and I told them that I was sorry and I just didn't like it and they took my makeup off, gave me a free pair of lashes (turns out they did have more than two pairs), told me I didn't have to pay and I left. The appointment went on for almost half an hour longer than it was supposed to. I went home, scrubbed my face clean, did my own makeup and showed up almost an hour late to my own school formal. I missed out on taking all the photos. This night was ruined and I'll never get it back. I will only ever have one formal and I missed out on it because of this buisness. The few photos I do have are punctured by the makeup I had to do myself after scrubbing off your awful work. Arriving at formal and seeing everyones beautiful professionally done makeup and talking to them about their experience with their lovely makeup artists is what pushed me to write this review. Thanks for ruining my night. Thanks for wasting my time. Thanks for taking something already stressful and making it 1000% worse. I hope this review stops at least one girl from having her night ruined. I will not hesitate from showing everyone I know the absolutely appalling photos of the makeup you did. I hope your business never touches a woman's skin again. If you had any respect you'd hire actual professionals or close down. read more

I ordered a hair curling iron here, then received the wrong one in the mail a week later. I emailed the company and they agreed to send me the correct one once mine arrived back (and they provided a return label). I sent it back, it arrived safely, and then a month went by with no word from them (despite several emails from me enquiring about my product). Several tracking numbers were sent to me, however none of them worked and no product ever arrived. Eventually I decided to report the charge to my bank, so I emailed Celcius informing them that I had done so. After this, they mailed me my original product without contacting me first. Meanwhile, I'd purchased the same product elsewhere, so I now have two of the same curling iron. Celcius is now telling me they'll only offer a store credit and not a refund. What a ridiculous experience! Would not recommend this company - very untrustworthy. read more

ordered and paid for items. received only a confirmation email. have been emailing everyday and calling and DMing. radio silence. scam. so not use them read more

I tried Celcius Tanning before I found my usual tanning parlour - it's just like looking for the perfect salon. It's really whatever suits you and works on your skin. Celcius doesn't really work on mine. I have pale to olive skin. I'm not paper-white but I'm not exactly exotic either. So getting a spray tan that's the right shade for my skin is a little tricky. Sometimes it makes me look too dark, sometimes not enough. Celcius made me look like I had been rolling around in Amazonian mud. I was black as soot. Okay, it wasn't that bad. I just wasn't used to it. Maybe it will work out better for you. Service was excellent, the girls were friendly and relaxed. read more