Staffed by moody hostile children who haven't had any training on customer service or professional behavior.
From walking in and waiting at her counter for several minutes with no employees in sight to walking in and two teenagers working finished their conversation then stared blankly at me, no greeting, nothing.
Two different CEFCOS I have gone to and was told Credit card only, no cash because their shift was up in thirty to forty five minutes and they had closed their registers. I pay cash and both times there were other folks there who had to walk out bet they were paying cash as well.
The guy tonight was off in forty five minutes but had closed his drawer, told me to come back in forty five minutes; at 3 AM or go to Tom Thumb. When I questioned why he would say such things he started swearing, said I was a dumbass and yo get out of his store and go to the Tom Thumb. I didn't, I drove down highway 98 to the next CEFCO where the very nice shift manager took my cash and my number so the area manager could call me.
I often say I don't expect good service anymore but ridiculously bad service really is annoying.
Guess I'll be joining rewards programs for other gas stations like Shell, Circle K etc and be done with CEFCO. I would for a while buy sandwiches or prepared foods but I was burned a couple of times when I didn't check the expiration time bc and the food, three to four hours expired was inedible. I'm sure the CEFCO corporate doesn't want their properties operated thus way but then again the ghetto world of Pensacola has low expectations..... read more