Oh man, where do I start?…read more
Some of the previous reviews were absolutely on point. This apartment complex is obviously nicer because it's newer. My husband and I have been here since May 2018 when Manco Abbott was still managing. It's currently March 2021. Trash bins throughout the complex were always empty, overall, this place was well kept and maintained. Then, Wright Equities took over. I see one too many times the bins by the park is full. Staff is rude. Pricing was well increased. Justice Smith became the face of the Centennial Place ever since Wright Equities started. She does try to be professional, however like the previous reviewer mentioned, she is passive aggressive. Unwilling to go out of her way to help, and seems like she picks favorites. Like, actual favorite tenants. She does not treat all of us equally. There was a TV giveaway once, and this buff, macho looking young man got it. I hate to think she picks the winner based on a certain criteria.
We have always paid our rent on time, never cause problems, never complain even when neighbors are loud, keep to ourselves. Last year July 2020, a cat decided to have 5 kittens on our patio. She had texted me to say that they had "noticed kittens in [my] patio" and wanted to know if they have their cage that they could use my patio to catch them. I haven't had the chance to reply to them to give permission, when I found out they took the kittens already. So did they go into my patio when no one was home? They had trespassed onto my property without my consent. How would you feel about people looking into your patio? My right to privacy felt so violated. Then, Justice came up with excuses such as the food we put out causes ants (by the way, ants are SO COMMON here during summer months, just beware) and that the "ant spray seemed to be leaking" (we kept the ant spray in our patio, so if anybody weren't lurking over, nobody would know that there is even an ant spray...also, the spray was not leaking, I checked). I honestly felt so depressed for a week because it broke my heart seeing the mom cat looking for her missing kittens. How is it that we can't feed the stray cats in our patio but Justice is allowed to have a tall, VISIBLE, cat scratching post in her patio? Very disappointed by how Justice handled all this and how it made me feel.
Currently, we are on the process of moving out, and the checklist on how you can get your deposit back is a joke. THE MOVE OUT CHECKLIST IS SET UP FOR FAILURE. Oh you didn't get that greasy spot in the back of the oven? Too bad. They'll just come up with other stuff. We can't potentially leave the condition we get the unit like it was when we first moved in. Especially if we've been here for long. It's like asking for us not to cook, eat, shower, and practically live. Forget about it, you'll NEVER get your deposit back, also like one of the previous reviewers mentioned. $36, $60, $100? Is that a joke. Believe it or not people do spend time trying to clean up before they leave and the deposit money they get back is so petty.
All in all, go somewhere else for your business. Maybe even rent a house instead. This place is a joke run by money-hungry and careless, heartless management.