This is a few months delay. Managed to book a day tour with Explore Cebu, driver was on time and we…read morehad a great time. Our driver/ guide was great and took great pics. Highly recommend also for Sinulog Fluvial Parade. Everything was included with transfers to and from the port as well as breakfast and lunch included. Explore Cebu is also our go to for airport transfers whenever we are in Cebu. Safe and on time as well as courteous staff.

From the owner: Our Business specializes Travel, Tours, Hotel Accommodation, Ferry Tickets, Airline Tickets and…read moreTransportation

So as we were checking in it became very apparent that the level of knowledge for the check in…read morecounter staff is limited when dealing with foreign nationals and permanent residents of other countries. A bit frustrating, but it was eventually resolved. Just ensure you have all your documents and give yourself additional time in the event you run into issues. Last, but not least stay calm. I know easier said than done.

What a horrible horrible airline. Your flight will be delayed and if you have a connecting flight…read moreyou will most likely miss that one too. There is no way to get anyone on the phone and when the AI assistant connected me to an agent there were 129 people ahead of me. Do everything you can to fly with a different airline if you value your time and money. Yall should be ASHAMED of how terrible you run your business. No stars if I could.

We booked our tickets to Bohol through a travel agency for 11:00 AM. We were told to check-in an…read morehour before. Like good doobies, we showed up 90 minutes early. Went through security well & found the Supercat counter. Stop! Do not pass go! Do not collect $200. Our ferry was canceled. Technical issues they said. Doubt it; they probably didn't have enough passengers so they canceled our ferry. OK, when's the next ferry - - 1:15 PM. Not that much change just have to sit around this terminal an extra 2 hours - - not fun. Had to call the resort and arrange a new pickup time. We planned on getting to Bohol by 1:00 PM, get to the Bohol Beach Club by 2:00 PM, check-in & relax the rest of the afternoon. Now we did not get there until 3:15 PM, arrived at the resort at 4:00 PM, and checked-in by 5:00 PM - - just enough time to put our bags away, set up a day tour of Bohol, & eat dinner. Lucky we had enough time for a walk on the beach after dinner. Now here comes the hidden fees: 140 pesos for the checked bags. They don't want baggage in the cabin. Wrong!!! It's a boat. My wife was carrying important papers & valuables and I had 3 weeks of heart medications, a CPAP machine, and electronics. We checked the clothes, but kept the valuables. Tipped Manny #9, the baggage guy, 100 pesos and told him to take care of them. Later, we saw Manny #9 again & told him that if we saw the bags on the boat with us, I'd give him an extra 150 pesos. No issue - - we saw him on the Boat & give him what we promised - - good job!!! We choose Super Cat Ferry because we were told that they do more maintenance than the other companies. BTY: Took a look at Ocean Jet as they were loading - - probably not an open seat on the boat. Why? They are a few pesos cheaper; but we were also told that they overbook a lot. We'll pay more for a better ride. Enjoy.

Bathrooms on the ferry are disgusting and dirty. There is plenty of staff to clean but I don't know…read moreif the captain's failure or management failure. The entire ferry was very dirty. The staff was rude. I went out on the viewing deck which I guess is off limits which is strange. The best part of the boat. I killed five cockroaches and I was in business class.