Place has gone extremely downhill since the change in management…read more They only care about money, nothing get fixed or addressed. All exterior lighting on my building hasn't worked in over 18 months, potholes that are over 8 inches deep all over the parking lot & entrances. The water pressure is comical. Heat not working, how hot the water temp is, or lack of. Rodents & trash are taking over, smells like a landfill & said rodents destroying property. Completely avoid this place at all cost & find somewhere. To be blunt & honest, this place is worse than the Pines Of Perington

Decent rent, onsite maintnance team, in walking distance of stores, nice…read morePlace to live never has any problems.

I have called Summit Knolls home for 3 years…read more Pros: - Newer build (built in the early 2000s I believe) - Each unit has it's own front door to the outside... No walking through a crappy hallway to get to your apartment. - Washer and Dryers in each apartment. - small porch/deck with each unit. Not huge but you have your own personal space outside. Big enough for 2 chairs and a small table. - Dishwasher!!! - our 2 bedroom unit had 1.5 bath!!! (Can't go back to 1 bathroom after this!!) - "pet friendly"... They have a limit on pet size, yet, I have seen some bigger dogs that apparently got "grandfathered in." - close to stores! Target, Hegedorn's, Wegmans, Hobby Lobby, etc etc - can go for walks in neighborhood- THO, people drive like maniacs around neighborhood so be careful. Ugh. Annoying. - Mary, the apartment manager is great! - Maintenance was great. They were very prompt when you have an issue. - used to be an "adult only community" but younger folks are movin' on in, even young couples with BABIES! Negatives: - Old nosey neighbors who have nothing better to do but complain to management on you. Ok, maybe it was just the psycho that lived above us but come on! She was insane. Called management on us countless times for no reason. Was maddening! Yet, when we moved out, she SERIOUSLY said that "she'll miss us and hopes another nice couple will move in." - living on the first floor, it sometimes sounded like the lady living above was going to come through our ceiling. She stomped around and again, maddening. - NO POOL... When every other complex around has one. Boo. - SNOW REMOVAL IS TERRIBLE. I'm sorry, but it really sucks. I purchased my own shovel my first winter living here and definitely got my money's worth out of it. Some days they wouldn't plow until 2pm so those who have to go to work are S.O.L. Then to get home and have to wade through knee deep snow to get my shovel and clear my parking spot (because they mainly cleared one strip down the middle of the isle and left all the snow in the spots)... All the while, 8-9 months pregnant was AWESOME. Now that we don't live here anymore, I'm kinda sad. Grass isn't always greener elsewhere. Didn't realize how much I loved this place until we left. :,-(

Summit knoll charges way too much monthly dues for HOA…read moreCrofton sucks so sad but very true!!!! The company should be investigated because the are rubbing innocent people Every year HOA goes up by little WHY??? It is not necessary You guys need to plow the snow everyday no matter how many inches it is and spreading the Salt too

I leased a property managed by Morgan Properties. After less than 20 days, I requested to terminate…read morethe lease due to personal circumstances. Despite multiple attempts to communicate, I have not received a resolution from the company. I have filed a complaint with the BBB regarding this matter.

My experience here has been great. We live right near the ponds within walking distance and…read moreabsolutely love it. Best location. We have been living here now for around 2 years. Maintenance has been great too. Always on top of things and respond very quickly no matter what the maintenance request has been. Prices are a little more than I expected but as the phrase goes you get what you pay for and I am definitely happy living here. I recommend the North Ponds community to anyone!

What really stands out is the high/open ceilings, and updated kitchen with an industrial-modern…read morelook. Amenities feature: 24-hour workout room, below market parking ratio with U-Haul trucks lazily strewn about taking up resident spaces, and on-site property management that refuses to provide basic Wi-Fi to its residents due to a "dispute with frontier" forcing us to work from somewhere besides home. Couldn't imagine having this in the post-Covid era but here we are. Such an egregious misuse of everyone's time and money. Other basic maintenance inquiries go relatively unanswered, so bring your tools with you!

I would like to extend a sincere thank you to both the office and the maintenance at Waverly Woods…read moreApartments in Webster. We have living here with my 2 years and will be moving soon, and we'll miss the beautiful pool here! . I am grateful to the staff, Bryn and Aly have been very helpful!!

STAY AWAY!! I have lived here for 6 months and can't wait to get out of here. It's noisy AF, the…read moreresidents leave garbage and dog crap everywhere, the grounds are dilapidated and the amenities are old and outdated. Seems every other morning my wife and I are woken up early due to another Apt being refurbished with no notice. All this and less can be yours for $1400 at Waverlywood. Washing machine/ dryer is in the bedroom so no laundry overnight. The pool is covered 8 months out of the year and I still haven't found the "gym" Plus most rooms have no ceiling lights and are drafty and cold from the huge windows. So with the heating unit constantly running the power bill runs about $140 a month. A continually awful experience.

We moved here from out of state without much notice. The apartment is tiny which isn't a big deal…read moreto us because we won't be here long. When we arrived the apartment was absolutely disgusting. I cannot understand how they could let someone move into a completely filthy apartment. Nasty food everywhere, gunk on all the walls , dirty bathrooms, and the kitchen is unbelievably gross. When I finally was able to speak to a maintenance guy about it, he got in my face and yelled, THIS PLACE IS IMMACULATE! Ok, maybe this guy was supposed to clean the apartment, I don't know, but we submitted photos to the property management company, Morgan Property Management, who acted interested, but have done nothing to help. As far as I understand the jerk who yelled at me still works here. Super gross place, I'm still trying to get all the grease off the kitchen cupboards. Don't rent here. Horrible experience.

I only moved here because of location. It has been a nightmare from the beginning. Starting with…read morerude management. The grounds are never maintained and your lucky to get out in the winter because they are too cheap to hire outside help when needed so it's one truck and a skid steer. I had to have the toilet fixed because a hose was too short and flooded the bathroom. It runs constantly now and I have to take the cover off to stop it. I had to have the furnace reignited a couple of times because the wind was supposedly blowing into the closet in the garage where the furnace is. The lock on the sliding glass door broke and supposedly they fixed it but it still does not work. The blinds would not go up and down properly so they replaced the one in the living room but it was too short to fit in the brackets so I had to rig it with a tie wrap. The handle on the freezer came off and the handle on stove is about to fall off. The dishwasher was replaced because the water would not drain out. Now the one I have is not bolted in by the brackets so it tips forward everytime I open it. The trim on the counter came unglued and they glued it back just for it to come unglued again. If the smoke detector needs new batteries it will beep until maintenance can come fix it. Its too high to do it yourself. I was told the carpet was new when I moved in. I always smelled urine though. After a couple of years I decided to pull the rug up when I was shampooing it. There is so much urine stain underneath I gagged. I cant believe I have been living here with such nastiness under the carpet in the padding. Every time the sun shines on that area it smells so ripe! The pool is not always supervised with a Life Guard during the hours the pool should be open so therefore it is closed. Major disappointment on a really hot day and you bring any family or friends over. I am only stuck here because I cant find a place that is in my price range that I like in the area that I need to be in. Once my lease is up I am going month to month so I don't get stuck in another year lease.

I am extremely disappointed in management's in ability to properly plow the parking lots and shovel…read morethe path ways when we get heavy amounts of snow. I have gotten my car stuck two years in a row. When I contact management about these issues, I am told there is nothing that can be done. I feel that often times management under estimates how many residents are not retirees and need to leave in the morning in a timely fashion. The maintenance people are actually fantastic when you interact with them, so it is easy to see that they are understaffed or mismanaged. These apartments are very expensive and more care should be given to their residents. My partner and I have vowed to not spend another winter at Oakmonte.

1. On their website we saw beautiful pictures with updated lights, chandeliers, even stainless…read moresteel appliances, pool, gym BUT we were moving from NYC & couldn't see the apartment before we moved in here. On the outside it's nice, beautiful pond, wild animals like goose, ducks, super quiet. But I'm pissed off at this point. 1. Pool hours are from 11am-8pm or dusk but I went at 7:20pm and it was already locked! It's wasn't dusk or cold. Temperature was 84! Where we lived before pool was open from 9am-9pm! 2. Carpet is new BUT is such a cheap quality that you can't even lay down for a sec. 3. They didn't replace the lights before we moved in. We got old, greasy lights that don't turn on right away. It took them 6MONTHS! to remove the old, greasy dining room chandelier. I had to keep calling & complaining. 4. They opened the gym recently, while charging us $60 amanity fees every months, now it's $90 AND the gym hours also suck & the door is locked too at 5pm. 5. Oven broke & they put a new stove which is glass door & gets BURNING HOT! I have a toddler here. They apparently know this issue perfectly but still buy ovens from this company! They offered another old stove to solve this issue. Unbelievable! 6. 11months we were here shower door KEPT getting off the rail, wouldn't open or close. I complained SO much. Instead of replacing it they offered to take it down, replace it with shower rod which we have to go buy & keep our broken shower doors in the garage which has no room and put it back for new tenants once we leave! 7. Dish washer is unbelievably old, stinky, loud, produces so much smelly heat that i can't cook in the kitchen while it's running. WHILE my neighbors downstairs have all the new appliances! 8. A/C unit is so old too that it doesn't work sometimes. We get stressed about it. Buttons don't work or it keeps running. 9. Window shades don't work well too coz it's old too! It seems like everything here is so old. You get tired of complaining & requesting maintenance all the time. My neighbors say exactly the same thing.