I notice there are a chain of these stores so I would like to start my review by stating my review is based on the CBD Plus on Little RD next to Cici's pizza Arlington TX. As you walk into the store there is a sign that reads "We don't sell CBD we specialize in CBD." I think upper management should also consider most importantly specializing in customer service, without customer service you don't sell anything. Walking into the store from 10 years of extensive cannabis and hemp experience from a California native I am very disappointed in my first store encounter in TX. I came in with the intention to support my fellow extended community but realized very quickly I wouldn't support this business even if they paid me to. The gentleman we first spoke with was very polite, Jackie on the other hand, who is supposed to be the store manager was very unpleasant. She walked into the store with an attitude and as I said Hello she just looked at me. I've opened dispensaries in California, the real dispensaries, from the trap shops, to the mom and pops, to the pioneers, and finally to the hedge funds, multiple CBD stores and lounges. In fact the time it has taken me to write this review is already money for me. Sometimes too often I hear Texans say people from California are rude, well I can promise you will never walk into any of the stores I affiliate with and feel unwelcomed. We smile and greet every single person that walks in like most business's should. As I continued to ask a question Jackie didn't even turn her body towards me but rather just her head insinuating she was annoyed by her reaction and wanted to walk away. I spent maybe a full 10 Min in the store and the first 5 min was already enough for me. To Jackie, you have the best job in the world right now, try to enjoy it while it's still here because everything is temporary especially in the Hemp and Cannabis world. Right now more than ever is a very important time for stores like this. Working in this industry for 10 years people like Jackie wouldn't survive in a pioneer state like California. Anywhere you act like you or store or brand is better than the next person, no one wants to do business with you and eventually you dwindle away. Good luck Jackie, you're going to need it. read more