I checked in with my family late night. We were 6 people and had 3 rooms booked…read more
The lady at the reception was really nice and made our check in quickly so we could catch the restaurant still open for dinner.
She told me what time breakfast was, and I asked her to confirm we had breakfast included in our reservation. She checked, and we didn't.
The she said: don't worry, I will add it to your rooms. Didn't mention any price, so I thought she was being nice and adding it for us.
We all had breakfast the morning after, and when we went to do the check in, they charged us 90 francs for our breakfast (that's over $90 American dollars !!!) . I would never had spent this amount of money for a croissant and a machine made cappuccino like we all had at the hotel.
Switzerland is the last place I thought something like this would happen :/