I've done business with this company and had nothing but A+ service. My wife and I bought our…read morehouse in mid 2004 and refinanced this year when interest rates dropped. Nothing is easy anymore and banks are not the perfect solution, I know...I was turned down by mine. First Financial of Tennessee is a good company. They have been in business for many, many years. They may not be able to approve every loan but I do know they work hard for the customer. They worked very hard for us.

Horrible service, take forever and fail to produce on what they claim. These people have had the…read morecontract on the home I am purchasing for 65 days and still haven't closed. They blame everyone but themselves for delays. It's always the realtor, the underwriter or the bank's fault for things taking over two months to close. Go to a bank and avoid these bafoons.

They were very nice. When I called to ask a question. Amy answer evey question. It is always clean…read morewhen i go in

The ladies that work there are awesome and always have the best attitude. They always try to help…read moreyou out and get you what you need.

They just aren't 100% honest. The extra fees stink. The website stinks. Behind the scenes stinks…read more Their consideration of staff stinks. It could've been a lot better there if they were more efficient and had better common sense. The majority of customers in town after giving them a try, don't like them. I can't in good conscience support them anymore and detest how they have treated the staff they acquire.

I have banked with Bank of Cleveland for decades, which bank was recently purchased by Builtwell…read moreBank. Change is usually not easy & I was already stressing over having to update all of my accounts with the new account numbers & was also stressing about what else would change. I wrote an emotional letter to Builtwell Bank on their website on Wednesday last week. On Thursday morning, I received a phone call from Brian Hood (Builtwell Bank) who talked me down off the ledge. I have had conversations with Bank of Cleveland personnel who have elected to stay on with Builtwell & with personnel who have chosen to retire. Everyone tells the same story about what a great bank Builtwell is & made suggestions about utilizing services that Builtwell Bank offers that will simplify my banking experience. Builtwell Bank is demonstrating that while things will be different, my experience with them will be good & that they are focused on reducing my stress by offering services that add value to my life. The quick response to my missive was very timely & my concerns were all addressed. Five stars. Many thanks Brian Hood & to a bank that values relationships & doesn't run from difficult conversations.

This place takes the hassle out of purchasing car insurance. I dealt directly with Brittan. She got…read moreme a quote online and called me. I went into her office and she already had everything ready for me. I gave her my payment and a signature and I was out the door! All my coverages mirrored the policy I had previously, and for a significantly lesser monthly payment amount. Insurance is one of the biggest hassles on the planet. This was the easiest, most efficient experience I've ever had with car insurance! If you need car insurance or need better coverage, I highly recommend this group! The entire staff is top notch! 5

Brittany eased my mind answering all of my questions on the new policy…read more Thank you for being so helpful setting up my online account.

Great bank, they are always happy to see my kids and give them handfuls of treats. They gave us a…read more5000$ loan and we had no credit, the load guy calab (not sure if that's the correct spelling of his name) could not get it for us through the system but called his district manager I believe was the person he called and got it for us. The loan was for a mail jeep. My wife has since then got a life changing job delivering the mail making about as much money in 1 week as I do in a month. Because of this bank and Mr loan king my wife has a job that will give us all a great life and future. This is the third bank I've used and the only bank to get me a loan with no credit. I'll bank here until I cant for what ever reason. I recommend this bank 100%

Please do not bank with this company. Specifically this location. My grandfather banked with this…read morebranch and he passed away back in August of 2014. He was a not a rich man- his savings were under $700 that was left in his account after his death. My grandmother who is 72 years old has been going back and forth with these people trying to get this little bit of money out of the account that was rightfully hers. She went in with their marriage certificate, his ID and his death certificate. They refused to give her the money that was in his account. Only after she spent $200 out of her own pocket to go to court over this situation was she then able to get a piece of paper that they required for her to get his money out. She went back to this bank and they STILL, STILL would not give her the money. My grandmother is in very poor health and had just had heart surgery the week prior. So after they ran her around in circles over and over again they still would not let her get my papaws "mind you" very little bit of savings out. This branch is rude & inhumane. I have zero respect for this branch and zero respect for its employees. They should permanently be shut down. Finally, after my grandmother broke down in tears- the manager said they would let her get the money out. There is a woman by the name of Sharon- YES I am calling you out personally... SHARON- you looked at my grandmother in the face and told her that it would be like giving her free money. FREE MONEY??? This was her money from the beginning. This was my deceased papaws savings and you intentionally mocked my grandmother whenever she signed her name on the papers. You said, "Oh, are you sure you can even sign your name, since you in such poor health?" Practically being a heartless piece of sh*t. People will hear about this branch. People will know how cruel you were to my grandmother. I beg of you- if you have an account with this branch located in Soddy Daisy, Tn. Please, please close it out. Do not support their inhumane behavior. DO NOT trust them with your savings or money at all. In gods name why would you put an elderly woman through so much grief and unnecessary trouble? You will pay for this one day. Especially you- Sharon- I beg god have mercy on your soul. This is all I have to say. They do not even deserve one star, but this review system makes you pick one. But I do not give you any stars- Community Nation Bank of Soddy Daisy- The only symbol I give you is the one between my pointer and ring finger. Good job on being the worst bank branch we could have ever imagined. Kudos.

This company is very quick, helpful, and thorough. You will leave here with so much knowledge about…read moreyour account. The ladies at this location are always there to answer any questions you have.

As I enter my next phase in life I realized that I needed someone to help plan for the future for…read moreme, my daughters, and our business. Will Diaz has been a godsend. He spent as much time as I needed going over all types of insurance plans that would fit my budget and give me the most for my money. He responds very quickly to calls, emails and texts. You can't buy customer service like this anymore. He has more business for life!

Max and his staff are extremely helpful with all my business and personal policies. Max is…read moreextremely helpful in advising on coverage and making sure I have the right policies. Max and his staff have made sure all claims have been taken care of to my satisfaction. He truly cares about his clients.