When searching for my engagement ring I called and visited several places. Upon speaking to the…read moreowner at Thomas franks I knew I had found the person. He approached us with an idea to get me the ring I wanted in our budget and it's beautiful! The customer service was top notch and we are going back again for my anniversary bad. Even though we have drive a bit to get to him it's totally worth it. I would recommend him to anyone!

Worst customer service ever! Dropped a watch off before Christmas for a new band and was told the…read moreband had to be ordered. Fine. I called 2 weeks after Christmas and the band had not yet been ordered. Called 5 days later and they got the band in and had not yet put the band on, which I was told by them would take 5 minutes..great! Nope! They were with "other customers" and did not have time to put on the band for me. I'm sorry, I thought I WAS a customer!! Needless to say, I expressed my opinions on their lack of customer service and incompetence and took my business to Boudreaux's down the street. They were happy to replace the band and the battery on spot!!

WOW!! All these positive reviews! Wish I was one. Unfortunately I was not. Being from the…read moresouthshore I frequently go to Aucoin Heart. Decides to give Boudreaux a try. Made sure to call before hand to make sure they were able to change the battery in my tag hauer. Yes!! Come on in!! Walk in, there were a few people waiting. I show them my watch, that was purchased from Aucoin Heart and they looked at me like I had 3 eyeballs. Made me very embarrassed Never again. Nobody beats Aucoin heart. I'm sorry. They treat you like royalty. Not this establishment. I'll take the drive across the lake. Aucoin heart changes the battery for free anyway.

Boudreaux's Jewelers is a great, local jeweler…read more I recently purchased a new watch and needed the band adjusted. The watch came with an extra link, but I needed an expert to attach it. I decided to stop by Boudreaux's on the recommendation of a family member, and was very pleased with their service. Despite not being an authorized seller for the watch brand I owned, their expert was able to install the band in under five minutes. Problem was that the watch still didn't fit. This caused me great frustration, but the jeweler had an easy suggestion. He whipped out his catalog and ordered one additional link. I figured it would be a week or so for it to arrive, but in a couple of days, they called and told me it was in. Now for the interesting part of the review. When I told my mom that I needed to stop at Boudreaux's for my watch link, she remembered a piece of jewelry that she had dropped off to repair. Problem was that she had dropped it off nearly two years before and forgot to pick it up. I was sure that Boudreaux's would have melted it down or sold it, but surprisingly they had it in a box somewhere. They told us that they actually never get rid of stuff customers forget, they just box it up. That kind of service is amazing in this day and age. More amazing is that since I was buying a watch link, they didn't even charge her for her repair. If you need jewelry or repair services, I strongly encourage you to check out Boudreaux's.

I smashed my wedding ring on something on a Thursday. It was unwearable and we were going out of…read morethe country on Tuesday. I brought my ring in on Friday and just assumed I would not have it on my trip but the owner said he would take care of it. I got a call that it was ready on Saturday! Amazing customer service. Amazing work! I'll be back.

A couple of years ago, for our 50th wedding anniversary, I called on Brian to build me several…read morerings that when combined together "banded" our Family presented on my wife's ring finger. We worked through several designs and concepts until we found a most purposeful presentation, which my wife, and many others over the years, adore. Recently, I returned to Lowe's with a challenge and as always they were up to the task. I have a medal I have worn on a chain around my neck for over 53 years. It was removed for boot camp and for medical procedures and tests other than that it remained around my neck. Needless to say, the sterling silver was worn and I was afraid that the jump ring and or bail would be giving way soon, as even with the naked eye one could see the wearing of the silver. Brian, looked at this personal treasure as his own and with an expression of respect and dignity offered several options to repair and replace portions of the medal without altering my lifelong treasure, which was gifted to me by my wife before our wedding. Lowe's, lead by Brian, was masterful in handling my "treasure" respecting, as if it were their own, my 53 years of wearing this medal. Thank you Brian for your craft and all the folks at Lowe's who always greet me as family.

Absolutely wonderful results. We were very pleased with the…read morenew design and jewelry pieces.

I brought in some old jewelry with diamonds and some gem stones hoping to trade them toward making…read moresome larger diamond earrings. I was told to give it about 5 days. When I returned in 5days Michael said (quite condescendingly he didn't know what I expected him to do with all this stuff) which he had dumped out on the counter. I personally don't believe he really even looked at the stuff. I don't think he was interested in doing this project and instead of telling me he spoke down to me. I felt very upset and humiliated by the way Michael spoke to me and insulted me. I ended up picking up my jewelry and left. I went to Diamonds Direct and they really helped me. I don't recommend going to Michael's Jewelers.

Honest professional and always helpful. Inventory fluctuates but they are good about ordering or…read morenotifying when specific coins come in.

Best prices for buying on Northshore. I used to buy online but the prices here are better. Only…read morelimitation would be inventory as they are not a large place.

This is probably my 10th time coming here. Maybe more. Today I swapped a metal bracelet for a nato…read morestrap again. $20 out the door. Good service. I will be back for any horology needs.

I am finally getting around to posting a review on this place. We took a gold-tone Longines watch…read morehere for repair back in 2019 before the Coronavirus lockdowns. It needed a new movement. Once things began going back to normal, we stopped in Summer of 2021 to ask about my watch. But I didn't have my repair ticket. Despite offering them proof of ID/ownership, they claimed they couldnt do anything for me without the repair ticket. Wow; nice way for them to get a free watch! If the ratings had a negative star button I'd be hitting it like a LabRat hittin' the food-pellet bar.

My Jeweler ! Charlie is the best :)…read moreDoes ALL my custom work. Best Jeweler on the Northshore. The whole shop is friendly and helpful. I can't say enough good things.

Friendly staff. Great prices especially on watch battery replacement versus other jewelry stores on…read morethe NorthShore. I also got my Lacoste sunglasses fixed here. This is our go-to spot for gifts, decor etc.

DON'T USE WALMART COVINGTON AT 808 HWY 190 PICKUP SERVICE!!!!! If i could give less than one star I…read morewould!!! The service is the worst. I've been here 3 times with one good experience. If you operate under a 66% failure rate, discontinue the option or get new management. What management survives that kind of failure rate? Waited ONE HOUR after I checked in and there were AT LEAST 8 cars that were here when I got here that haven't been helped either, so at least 9 customers that waited OVER AN HOUR!!!

I was pleasantly surprised at this Wal Mart grocery store. The produce was beautiful, plentiful and…read morevery fresh. The store was very clean and well-stocked by workers that appeared to be genuinely happy to be working there. It is so refreshing to hear happy chatter and see real smiles on the faces of grocery store employees! The prices were better than some of the other local grocery stores, too. I was thrilled at their wide selection of healthy choices which included low sodium, sugar free and whole grain options. I was also thrilled with the idea that I didn't have to bag my own groceries. ;) So long Winn Dixie, I have found my new grocery store!!