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    12 years ago

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    Reed's of Starkville

    Reed's of Starkville

    (3 reviews)

    In all my years living in Starkville, I've never had an issue returning an item and receiving a…read morerefund--until I purchased a pair of On running shoes from this location. I bought them on April 17th and wore them for only 2-3 days before realizing they caused discomfort in the soles of my feet. I checked my receipt, which stated that I had 7 days to return the item, so I returned on April 21st. However, I was told I couldn't return them because I had worn them, and the store needed to "contact On" before proceeding. This didn't make sense to me--there was nothing wrong with the shoes physically, and they were in the same condition as when I bought them. I simply didn't like how they felt, and I was within the return window. The staff gave me the runaround and were generally unhelpful, except for a kind associate named Blakely at the Tupelo location who empathized with my situation. Ultimately, I wasn't able to get a refund--only a store credit for the value of the shoes. I had to repeatedly follow up on my own, calling almost daily to speak with Bo, the manager, as no one ever reached out to me with updates. I've spent nearly $400 at this store in total, but after this experience, I won't be shopping here again. If you're considering purchasing On shoes, I strongly recommend buying directly from the brand's website instead of from a small boutique with high prices and an inflexible return policy.

    Some unique things. Great service and selection. I generally stop in when I'm in town.read more

    Cato - womenscloth - Updated May 2026

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