I recently purchased a new vehicle from this dealership, and while the sales associate was pleasant enough, and the financing staff as well, there was nothing in the way of value added to make the experience of purchasing a 75 thousand dollar car feel special. There is a lot of low hanging fruit that many dealerships use, such as customer care packages, car care kits, keychains, heck, even coffee mugs, to welcome a new vehicle owner to the brand family. There was none of this here though - we were sent off with paper tags on the keys, and told that none of our accessories we ordered were in. So, I had to drive back a few weeks later, which is a three hour return trip, only to be told that most, but not all of my new accessories were in, and I'd have to come back for the rest. When the last accessories came in, I received a phone call, but when I suggested that they send them to me in the mail, they curtly replied that they would, but the shipping is on me. After dropping so much money at their dealership, I expected something, anything, that would make me feel appreciated as a customer. There is none of this here. So, if you buy here, do not expect to be treated like anything special, just an income stream. read more
