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    Castle Property Management

    5.0 (1 review)
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    Weichert Realtors - Hallmark Properties St. Cloud - Closing day!

    Weichert Realtors - Hallmark Properties St. Cloud

    (2 reviews)

    Rachael Santos at Weichert Realtors is truly the best! I met her at an open house and knew right…read moreaway she was the realtor for us. Her amazing personality is matched only by her professionalism, excellent communication skills, and incredible attention to detail. Rachael is super knowledgeable about the area and took the time to genuinely get to know us to understand exactly what we were looking for in a home. Nothing throws throws this lady --she was even able reschedule our closing time and location when a canceled flight caused problems. Furthermore, she has an amazing network for every need--from a home inspector to a company to build a lanai and screen, Rachael knew someone reliable. There was never an issue she could not solve, and she ultimately found the home that was perfect for us. If you are looking for a caring realtor with amazing attention to detail, Rachael Santos is the realtor for you!

    I had the most incredible home buying experience with realtor Rachel Santos out of this office. I…read morestarted off wanting to buy land and build on it and I had zero knowledge of all that would entail. Rachel was incredible and helping me find all of the info I needed. When I changed my mind and decided I wanted a fixer upper, Rachel took me to every single crazy property I found. She was supportive despite the Zillow catastrophes I had her show me. Rachel then helped me find my turn key dream home. This market is such a challenge but not even for a second did I feel like the search was hard. Rachel worked so hard so that I could relax and enjoy the process. I am beyond pleased and so grateful for her hard work. I highly recommend Rachel and the entire Weichert Saint Cloud office. Everyone was such a pleasure to work with. Rachel, I can't thank you enough. 10/10 recommend 10000%.

    Michael Ault, Real Estate Agent - Corcoran Connect - Jeanine Corcoran, Broker for Corcoran Connect-a Real Estate Company

    Michael Ault, Real Estate Agent - Corcoran Connect

    (2 reviews)

    I inially called TCC because I thought they did property management…read more Hannah Ruddy, Office Manager - Broker's Assistant, took my call. Now, mind you? Hurricane Ian was on its way into town. Think she might've had a lot on her plate? Me too. And yet, she took the time to listen patiently to my needs - even asking a few questions to clarify certain points - prior to letting me know her company no longer provided management services. You're wondering why she would do that, right? I mean, why just not tell me that wasn't what they did and wish me good luck? That's what every other company did. But, nope, I had come upon a real professional and, beyond that, a kind human being. Hannah gave me the name and number of a top-notch property management company and even sent me a follow up email regarding the referral. She also personally called the property management company and sent them an email as well. Talk about customer service! "Please let me know how it goes, Robin. I'm here for you." Read that sentence again and realize this woman wasn't getting a sale or commission of any kind. Let that sink in. As things would have it, the initial referral didn't go as planned. Once again, I phoned Hannah. Once again Hannah patiently took the call despite Ian being on her doorstep at that point. Hannah researched other options for me while she was AT HOME DURING A HURRICANE. I mean, it's ridiculous. But she felt that much of a need to make sure we were okay. I know, I know, I'm shaking my head as well. A second conversation between her and another property manager. A second phone conversation with me. More emails. The whole level of human kindness is beyond. When was the last time YOU got that level of service anywhere? And, remember, the woman wasn't even getting paid. Are you kidding me??? We're good to go with this second property management company all due to Hannah. It's the best fit for us right now, given the economy. But hear me loud and clear - if we decide to sell this home after the rental is up next year, there will be no other Realtors to get our business than TCC. NONE. These are the type of people you want working with you. Decent. Kind. Professional. You're in good hands with these folks, folks. Look no further.

    Jeanine and her crew have been just so helpful during the process of buying our new home. And it…read morehasn't been easy dealing with things that pop up from over 3000 miles away. When I went to Florida during the inspection period, Jeanine took my son and I on a two hour ride about the entire housing area (Harmony, Florida) in her golf cart. It was totally beyond the call of duty and just wonderful. She has answered my constant emails and texts promptly throughout the process. While we haven't closed quite yet, I wanted to offer my thanks now and add more to this later. Thank you Jeanine!

    Castle Property Management - propertymgmt - Updated May 2026

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