Kevin at Jacob's Insurance was absolutely fantastic! He helped me get full coverage insurance at an…read moreamazing price while making sure I had all the protections and premiums I needed. Kevin was professional, knowledgeable, and took the time to explain all my options so I felt confident in my coverage. He made the entire process simple and stress-free. If you're looking for great rates and outstanding customer service, I highly recommend Kevin and Jacob's Insurance.

This place treated me with such disrespect, Kerry had an attitude with me from the moment I got on…read morethe phone with her. I am a recent college graduate, where my parents would do my car insurance for me. I recently went to do it on my own, never dealt with an insurance company before. So when I initially called them to get things changed I asked them to be specific and explain things so I know whats going on. Then i got a new car and emailed them and they were extremely vague. I recently had 445 dollars taken out of my account instead of the 200 I was told it would be a month. When I called to ask what is going on I was answered with an attitude, told I am a grown women and should have know that my premium was going to go up, that I am a grown women that will have to pay my bills, that they are tired of this, and more. I have truly never been talked to or disrespected in this way before. I would not use them or give them your money.

I have to say nowadays we can shop anywhere for insurance and what separates one company from the…read moreother is customer service. That is what this agency does the best, EXCELLENT customer service. My wife and I are building a house and needed homeowners insurance. Veronica Holguin helped me with the policy and went way above and beyond to help us out. She didn't need to up sell anything, no pressure, just service! Yesenia should be very proud to have a representative like Veronica working for her. Thanks so much for taking care of us and getting a great policy!!!

Andrew and his entire team are wonderful! Everyone was so kind and love that the office is pet…read morefriendly and they even encouraged me to bring my dog anytime if necessary. They were able to save me nearly $75/month on my auto policy and helped sign me up for a great life insurance policy as well. Can't recommend them enough if you're in need of insurance in the DFW area!!! Huge thank you to Isela for walking me through everything!

Loved this office and they are super pet friendly! 10 out of 10! Everyone on the team is super…read moreknowledgeable and saved me money on my auto insurance!

I'm doing a refinance and David got me a great deal on my homeowners insurance. Very honest and…read moreeven told me stay with my current car insurance because of the price. Would highly recommend!

My wife and I live in N. California and are closing on a new home in Frisco TX. We needed insurance…read morehelp based on a unique situation we had which would impact the type of insurance we would need. David was very responsive and quickly and clearly laid out our options for our unique circumstances. I felt that he had excellent customer service and was very knowledgeable about the terms of the policies. Based on my experience, I would highly recommend David for your insurance needs.

I have tried numerous insurance companies over the years in order to save a dollar here and there…read more When with the "Progressives" of the world, it would take almost an hour to get someone on the phone sometimes. As I grew older, got married, purchased a home, it became clear to me that I needed someone I could trust to help manage my various insurance needs. Garnet has been extremely helpful and knowledgeable throughout merging my husband and my insurance, and helping to get our new home properly covered. I recently purchased a new car, and Garnet had my updated coverage to the dealership within minutes. It is the best feeling knowing and trusting your insurance agent. I would highly recommend Garnet to anyone looking for great customer service and someone who can personalize your coverage to match your lifestyle.

Garnet has been great for my family since we made the switch to him last year. Not only was he able…read moreto save us a considerable amount of money on our car insurance, but his level of professionalism and customer service has been like no other I have encountered in the insurance biz. He always makes himself available and can answer any question in a knowledgeable and (more importantly) clear way that is easy for someone like me to understand. I'd recommend him to anyone, and definitely plan to get more policies from him in the future.

Fantastic service! Got a quote from Mr. Maxwell and it was great coverage and price. If you need a…read morethorough rundown of your insurance needs check out James Maxwell. Responsive and follows up!

Not only do they have absolutely fantastic customer service, they actually care about you. Irma has…read morebeen fantastic in helping my family with all kinds of insurance needs. General liability, car insurance, you name it. 5 stars by far